The complaint has been investigated and
resolved to the customer's satisfactionResolved Regions Bank — atm deposit not applied to account
resolved to the customer's satisfaction
Last night, a Region's ATM took my cash deposit but didn't apply the money to my account. I called the bank this morning and they don't have any knowledge of the transaction. Apparently, Brinks owns the ATMs. When there is an issue a TECHNICIAN retrieves the money and transfers it to Region's sometime later. So who are we really giving our money to? Its now 10:37am and no one knows anything??? The representatives have no record of the transaction and they don't even know who to contact in order to find out. One of the last people they connected me with was in WEB Support. What does the website have to do with ATMs? Bottom line, DON'T deposit your money into an ATM.