Regions Financial Customer Service Contacts
United States - 35244
Last week, July 28, 2010, i made an online payment to FIA CS, branch of Regions Corp. i used my regions visa check card for small purchases here and there over the weekend. i called regions automated system to find out my balance on Monday neg $288.00!" Apparently i duplicated my payment to FIA Card Services. in spite of a minus balance none of my Visa Check Card transactions were declined. i have NO overdraft protection.
Regions explanation was that "as a courtesy to me" they extended to me $500.00 in "additional funds." what this really means is that they gave themselves permission to charge me up to $500 in overdraft fees! had i known there was a problem, i could have covered the overage immediately. since i had no knowledge of this "courtesy" and no knowledge of the negative balance, Regions had a free for all collecting $35 for each of the $5 - $20 purchases which i made.
PLEASE BEWARE OF REGIONS BANK'S IDEA OF COURTESY!
I have had the same checking account since 1985. My first and second mortgages are with Regions. my only satisfaction will be in selling my home (of 21 years) and paying them off. i refuse to allow them to foreclose and write me off as a loss. my payback will be by denying them any future interest on my accounts.
I had an online merchant put an unauthorized check through my account and try to comitt fraud against me. Now regions in Louisiana specifically in Mandeville says since it isn't a bank error they are charging me and NSF fee and a stop payment fee on the check.
Guess what it isn't my fault either but, they won't budge! It's like in Chicago during the Crime period where a gangster comes in and says:"If you give me your "insurance money" so then maybe I will protect you against this problem."
So, 71 dollars later, the bank officer says I can place a debit hold on the account and no one will be able to access it for checks or debits. Duh, why did I put the stop payment!?
I am so angry!!!
Regions bank is *** me off by calling me every 2 or 3 hours at night they want to talk to a DEAD man and they think they can bully me in to giving them something that I don't have readily available. That is who won't listen to me. They refuse to believe me so I will have to go in person to show them my late husbands ashes. Anyone got any better ideas to help me with this problem. The bank people don't live on 1 income a month like I do.I pray they will..
I went for my annual mammography screening and was told to come back for a second screening because...
On 03/03/2010 Regions Bank allowed a non-wage garnishment to be placed on the individual checking account...
• Regions Bank filed two lawsuits on 12/23/2008 naming Menaker Investments I as the defendant. o...
• Regions Bank filed two lawsuits on 12/23/2008 naming Menaker Investments I as the defendant. o...
Godaddy.com charged my debit card an automatic debit fee of 6.99 when my auto-renew feature was SUPPOSED to be OFF. their third-party merchant, the reprehensible CERTEGY, TWO WEEKS LATER charged me 30.00 for the returned 6.99. BOTH of these overdrew my account with REGIONS BANK which then caused an avalanche of overdraft fees (4) totalling $140.00!
Even though godaddy promptly reversed the 6.99, REGIONS has refused to return my overdraft fees that this caused, stating that i have to get these BIG BUSINESSES to pay them, since 'they' caused them. Regions knows, of course, that i have NO chance of convincing the Big Guys to admit fault and pay these fees.
The Managers at Regions have said that if i get something in writing from godaddy then 'they'll see what they can do'. they've profited 140.00 on my unfortunate and expensive situation.
After no less than 5 phone calls to godaddy's Cust. Service, who promised return phone calls from management WHICH NEVER HAPPENED, i've been on the phone with godaddy's "President's Office", and left them my Branch Manager's email address and FaX #. in the meantime, i'm getting collection notices for the 30.00 from CERTEGY THAT SHOULD NEVER HAVE BEEN APPLIED IN THE FIRST PLACE.
I'm now in danger of more overdrafts, and have YET to hear anything from Godaddy, OR Regions Bank. Do yourselves, people, a favor and CHOOSE LOCAL BANKS!!!
after hearing of this complaint (and more to follow at other like services, trust me), and even with it being QUITE obvious that godaddy.com erred and refunded my fees, Regions gave me 10 days to close my account.
CLOSED MY ACCOUNT, because i complained of the overdraft fees that occurred through the error of a third party.
the response from my Branch Mgr when i explained (emphatically) that this was NOT my error, that it was the merchant's error, was simply that "it's not the bank's fault". this is what they continued to say.
This company is purely one of the worse banks that I've EVER had to deal with in my life. First, upon...
They completely lost $3, 000.00 dollars of mine. Then they put it back in my account a couple of days later...
We went to Regions to close our checking acct. and were told it had already been closed because the last...
Regions sends out online payments that are scheduled to go out on another date when it overdraws your account because they send it out on the wrong date they charge you overdraft. They try and convince you it is your fault when they sent it out on the wrong date as if they say it so its true. The phone customer service are rude you spend hours of being hung up on transferred and they will not even listen to your side or look at the proff. Try and close a account still working on trying to do that failed on our first try my husband is going to try next time.
My bank, Regions, charged me 140 dollars of NSF fees 10/19, for overdrawn items, that weren't overdrawn. They acknowledged that they weren't overdrawn, and they would not refund the fees or make the correction despite the evidence that the account was never overdrawn. After 2 hours of discussion on 10/20, they agreed to refund 50 percent of the fees($70). I agreed even though I was still out 70 for bogus fees. When I checked my account today 10/21, and they only refunded 25 percent($35). When I called to find out why they changed the amount, they informed me that I wasn't entitled to a refund and I was "lucky" to get the $35 back.
Regions stole 140 dollars from me and when asked about it.. acknowledged the theft, and refused to return the funds and claimed that it wasn't a bank error. I asked for documentation to support that it wasn't a 'bank error' and was first denied the documentation.. then after some discussion.. I was read a paragraph via the telephone, in which stated that the bank was allowed to charge an NSF for funds paid when funds in the account did not cover the item.
When I pointed out again that funds had been available in the account to cover said items.. I was told that there was nothing that could be done, and I would not receive a refund, as the "system" does not allow it. So I went from 70 refund, to 35 refund, to no refund. They took the 35 they HAD given me back and charged my account for it.
As i told them, if i -had- over drafted my account fine, I'd pay the fees, expect I hadn't. I wasn't even close. First millions of dollars from the president, then increased interest rates and fees for CC, and now banks are going after individual funds from account holders.. what's next?
I was charged 700.00 in overdraft fees, i have been overdraft before and paid my fee, , but this i...
http://ponzi-victims.ning.com/forum/topics/please-sign-our-online We are part of the international group...
I opened an account with Regions in December of 2005. I have only been in the negative twice in 2006. On...
I viewed my online account with regions Bank to get my bank account balance. I've seen that an unexpeced charge that hit my account that make two debit drafts transactions in the negitive. Ok, I know there will be a fee at $35.00 a pop which total at $105.00. The unexpected charge was placed back into my account due to error draft made by another company I retained service from but had cancelled.
I reviewed my account and seen that they made my account in the red of $195.00. They added an extra $72.76 of return fees even thoe
there were money in my account to cover the drafts. I went to my local Regions Bank to see what is going on. GET THIS! I was told that since the transaction was pending process they also got hit for return fees. Even after I shown her my printout bank transactions online that all she says was pending did clear a day earlier before this all happened. She said, what it shows me online don't reflect actual transaction. WHAT???? You mean that my account view online with this Bank is giving me false information. I'm sure my money didn't disappear.
This bank will disregard your tansactions date and place NSF fee first to put you in the red (negitive) and make as much as they can on you.
regions has repeatedly applied overdraft fees that i dont deserve. then they tell me they can take them off if i fill out a form for visa overdraft protection. i'm tired of going to the bank again and again just becuase they're crooked. right now they have three more unfair fees at 35.00 each. cost me 245.00 total last week. any islams out they that needs a new protege'. serious!
I recieived a lien release letter from your bank on a vehicle we paid off. However, the state of Missouri...
This banking institution gives a new meaning to overdraft/they do not post cash depost made after 2:00 pm until the next night @midnight and automatic deposits post @ midnight only before anything pending might post before and overdraw your account. They are great. The best with this bank is their ATM kept 200.00 of my money so I went inside talk to branch manager and she said it would they would look at all records and camera at another office but it would be about 3 days before I could get my money. No arguing with this lady. Process of changing to credit union. Beware of this bank.