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CB Furniture Stores Regency Furniture Distributing Complaints #2-21
Regency Furniture Distributing

Regency Furniture Distributing review: Still waiting for my bed railings to be delivered. It’s been 3 weeks since original delivery.

S
Author of the review
4:40 pm UTC

Ordered a bedroom set from Mechanicsburg store on Jan 29, 2022.

Delivery was 3 weeks ago.

Bed railings to the bed were the wrong color.

Supposed to be delivered the following Saturday

Cancelled due to some system going down.

Been in contact with the Mechanicsburg store, Rhonda and Shannon.

Finally spoke to a sales manager today

Promised a district Manager call me by 6 pm tonight.

When you read the brochure under Customer Service & Delivery Service

I’m not feeling any superior customer service from the warehouse or any management figure at this time.

A manager should have contacted me over a week ago.

If it weren’t for Rhonda, I would have returned my purchase

Desired outcome: I want the bed railings & a monetary compensation. This whole experience has been very stressful.

Keywords:
2022 bed railings bedroom set brochure cancelled contact customer service delivery delivery service district manager jan 29 management figure manager mechanicsburg store purchase rhonda sales manager saturday shannon system warehouse wrong color
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  1. Regency Furniture Distributing Contacts

  2. Regency Furniture Distributing phone numbers
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    Woodbridge, VA
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    7900 Cedarville Rd, Brandywine, Maryland, 20613, United States
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    May 18, 2026
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