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CB Travel and Vacations Red Roof Inn Complaints #142-161
Red Roof Inn

Red Roof Inn review: Sanitary condition of bed

M
Author of the review
1:24 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

So I check in this room at 5 am as I got to town late and had to check out by 11am which was fine. However after my companion got a bite on his back from bed we started looking to see if they had bed bug and what we found was disgusting as there was blood stained mattress pad and other stain. I checked out at least by 10am after that so didnt even finish stay as I was thoroughly disgusted we got such an unsanitary room and to think I paid 91.00 for this. I brought this to front desk attention at check out and the best he could tell me was that they would check the room to see if this was blood on the mattress pad. Thanks red roof way to go. Absolutely disgusted - I showed him pictures and everything and they not offer to make right in any way.

Desired outcome: I would like refund as this was totally unacceptable

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    Red Roof Guest Relations, 2071 N. Bechtle Ave. Box 226, Springfield, Kentucky, 45504, United States
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    Aug 25, 2026
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