Staying Jackson, MS downtown. Amount stated when making reservation was lower than we paid. Showed property as "NEWLY RENOVATED ". Maybe 30 years ago...filthy. Won't take shower here...disgusting. Killed giant roach. First room the fridge didn't work, someone came to check it and insisted it did work (it DID NOT). Moved to second room. Remote control did not work. If I could move to a different hotel, I would.
Desired outcome: Refund.
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If the issue were that bad you should have left. Looks like you are LYING to get a free stay. There are homeless shelters for people in your situation. Your excuse for not leaving was you cannot book another room. Sleep in your car or on the streets