Red Lobstermy order

This review was posted by
a verified customer
Verified customer

I ordered the stuffed mushrooms and the surf and turf. The worst mistake I ever made. I received my meal before my appetizer and to make matters worse my meal was wrong. My meal was sent back and redone and it was still wrong. The manager Robert Sutherland never offered me any thing. He did not offer to comp me for anything, he did not offer me a discount, nothing. I had to pay full price for a meal that was wrong not once but twice. The only thing that made it bearable were the server's CJ and Troy. They did everything they could to help me out. The service from CJ and Troy was wonderful but everything else was terrible. I had looked forward to going there for 3 weeks and when I finally did I was very disappointed with the way my order was handled. I will probably never go back again. Why should I when they can't get your order right and they still charge you full price. I was highly dissatisfied and disappointed and will probably never go back again. Signed a very unhappy and dissatisfied customer. Bonnie MacLellan

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