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Robin Hood all purpose flour
Today December 28/2020
Girl name - Simi C 240
I bought Robin Hood All purpose Flour along with lots of grocery items. The till girl torn the flour bag and it spread on till and on my black shirt. I requested the girl to change but she refused and put the torn bag in polythene bag.
A lady behind me asked that girl to give me new bag. Then till girl called another girl, both talked to each other and refused. I myself had to go to bring new bag.
It was really bad experience. what kind of staff you are hiring.
Was it my fault?
She didn't do her job
Made my whole day bad
check cameras to know what happened
Receipt attached
I have been going this store for 20 years.
It is my 2nd bad experience
Why do you hire this kind of staff?
pc express
14 people waiting in line at pc express. I have waited hours over 3 visits! This is not a typo. Placed my order 71 hours ago. Previous $400 order was given to a less than $100 customer (pick up a calculator to determine loss) times how many times the ladies answering the phone did that. Why do they still work there? Hire a real manager to lead. Why let...
Read full review of Real Canadian Superstore and 1 commentPharmacy rx
Went to the superstore in Country Village in Calgary to fill my prescription last month. I was given a partial dose of my antipsychotic and told I could pick up the rest later. I got a call on November 20th saying it was ready but I don't usually pick up meds until I need them so I left them until I ran out and needed a refill. I went to pick up my med...
Read full review of Real Canadian SuperstorePharmacy
Came in on Saturday at 6.30pm to refill a Rx. An Asian younger lady pharmacist was absolutely rude, refusing to acknowledge me as a patient & long time customer of Superstore. I urgently needed a refill of my meds but left after being told I have to contact my physician. No attempt or courtesy was shown to try to even help me. This is my second BAD experience with this pharmacy & will be transferring all my accounts, including my husband & son.
Shaun
pc express pick up issue
On Saturday November 14th I placed an online Grocery order to be picked up at the Real Canadian Superstore Granview location at 3185 Grandview Hwy Vancouver BC V5M 2E9. Due to COVID-19 I stayed in my vehicle as directed while the attendant loaded the groceries in my vehicle. When I got home I found that there were 7 items missing from the order that I had...
Concerned customer
I wish to file a complaint about your employees not wearing a mask
I went shopping at my local Super Store this morning, November 25, 3020. I was very disappointed to see that several of your employees were not wearing a face mask.
It is my understanding that the Government mandated that all employees must wear a face mask in their place of employment
I am a 50 plus year old woman who has severe respiratory issues. In spite of my health issues I always wear a face mask when I go out in public. I do this out of concern and consideration for the health and safety of those I may come into contact with
I find it reprehensible that your employees do not show the same concern and consideration for my health or the health of their other customers that we show them by wearing our masks
I have been a loyal customer of Super Store for more than 30 years. I regularly spend more than $200 every week in your stores
Due to the blatant lack of respect and concern, of your employees, for my health and welfare, I am afraid to continue patronizing your stores
Until you and your employees follow all of the Government mandated rules to prevent the spread of this deadly virus, I will be forced to shop elsewhere in order to protect my health and the health of my family that lives with me
Thank you for taking the time to read my concerns
Customer service
Staff at superstore kelowna are rude, disrespectful. I bought 300 in groceries they are talking their language completely ignoring myself and my mom and other guests. Rushing us to pack food. Squishing food. Not one smile from one employee. I do have video of it. November 1 2020. Then we pick up our coupon gift. The lady at customer service throws the gifts at us. No bag talking to her friends. Unbelievable, grouse service.
Read full review of Real Canadian SuperstoreService
Why are people not enforces mandatory mask in your reddeer superstore very disappointed in this handling of covid19 not cleaning cart on one following arrows.
Meringata frozen dessert
I shop in this store for more than 10 years and never had any problems. Until Sunday October 5, 2020. Among other things I bought Meringata frozen dessert. I use public transport so, to get home it took around 30 minutes and it was not the first time I had this dessert transported this way. Upon arrival I put the package in the freezer at -18 degree C. 5...
Television
This is a complaint regarding Manager (Mike. Vandel Pol) who was unable to resolve the problem with the customer (Navneet. B and Pardeep. T) hence making customer look like fool. So it was Saturday 22nd august, me and my husband went to superstore one in Sherwood to buy T.V. When we were looking around we saw that there was Samsung T. V 55 inch displayed...
Cashier neglected to ask for my optimum card
Shopped at superstore this morning - aug. 13/2020, at 10505 southport road sw, calgary. I spent $254.23 and the cashier neglected to ask for my optimum card. It was only when I was at shoppers later, and they asked me for my optimum card, that I realized superstore also should have done that. Given that this superstore had minimum packages of beef short ribs, I went to another superstore at 15915 macleod trail se to buy them, and this store also neglected to ask for my optimum card - I spent $45.85. I made a special trip back to the store on southport road and was told there was nothing they could do. Pitiful! Won't shop at superstore ever again!
Pop shelves
Yesterday when I went to shop at the Superstore at 7020 centre St North, Calgary Ab, the shelves were pretty empty.
Today the shelves remain empty. Does no one stock shelves overnight anymore?
It's not the first time that I've been disappointed in this Superstore, and I'm at the point where I may take my business elsewhere.
And even if I have too pay more, at least the product will be available when I want to purchase it.
Naomi at spruce grove safeway
After spending the time to do an online order, picking a date and time, and getting a confirmation emailed to me, I phoned to say we would be there in 30 minutes as I don't have a cell phone to call when I arrive. I was abruptly told that they are "too busy for that"! I told her that I would have to cancel the order then as I can't go in. She was happy with...
Read full review of Real Canadian SuperstoreCashier/checkout
During covid the stores have closed one side of the checkout counter so only one person can bag at a time. I am a pensioner and am not the speediest at bagging. The cashiers stand there looking very impatient and sometimes with their hand on their hips waiting for you to bag. They will run the belt so your groceries pile up. This has always been the case in my store but is now worse by having one belt going (which I am not complaining due to covid) Sometimes I actually am sweating and panting to hurry up and bag. I has become obvious that seniors are going to have no consideration at this store at all. If it is not resoved I have no choice but to shop elsewhere. But this store is close to my home and I will now have to travel further to walmart
Overcharged on products
On June 21st Receipt 325500 Location Sudbury lasalle Time 17:57:38 Cashier Rayden Customer service Amanda Manger Ryan Campbell Was charged for qty 6 of the Polaroid, but only received qty 4. When I called and returned to store they told me that I was lying and I purchased 6. I only purchased 4. The items are all serialized and I informed them that I...
Astro original yogurt
After purchasing 2 - 750g yogurts on June 6, I did not notice until June 8th, that the bb date on one was June 6, and the other one was dated May 23, yes I should have checked in store, this is a small error on the stocking person, just wanted to point it. As a long time shopper at rcss, I have not had any issues, and I will continue shopping there.
Actuations at your liquor store, in spruce grove alberta.
Went into you store to purchase some IceTea alcohol for my wife, brought my grandson in with me. I'm 62 years old, I forget things! Asked him which flavour I was supposed to get, he points at the alcohol. I picked it up and proceeded to get some wine. Proceeded to till, place was very busy lots of people. Went to pay and clerk proceeded to tell me I was not...
Read full review of Real Canadian SuperstoreCan product & customer non-service
Disgraceful so-call "guaranteed lowest prices" supermarket! Real Canadian Superstore in North Delta, B.C. is totally illogical, unreasonable towards "obvious" errors in pricing. Does NOT stand to reason their blatant ignorant treatment to valid complaints and long time customers. Poorest of customer service (store/general manager inaccessible) and...
100 g. tins sockeye salmon
LUDICROUS & INSANE PRICING! Price gouging at it's absolute WORSE! Real Canadian Superstore in North Delta, B.C. is totally illogical, unreasonable towards "obvious" errors in pricing. Does NOT stand to reason their blatant ignorant treatment to valid complaints and long time customers. Poorest of customer service (store/general manager inaccessible) and...
Lobster service then managers response
I felt like a fool trying to buy a lobster at Abbotsford superstore.. First she was cheeky, then rude service from the attendant. Huffing and puffing at my request. Then having to tell the manager about it while he glared at me while I tried describing my complaint then he responded "I'll get on that right now." Oh great! I was so upset I did not get my...
Read full review of Real Canadian SuperstoreOverview of Real Canadian Superstore complaint handling
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Real Canadian Superstore contacts
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Real Canadian Superstore phone numbers+1 (866) 999-9890+1 (866) 999-9890Click up if you have successfully reached Real Canadian Superstore by calling +1 (866) 999-9890 phone number 0 0 users reported that they have successfully reached Real Canadian Superstore by calling +1 (866) 999-9890 phone number Click down if you have UNsuccessfully reached Real Canadian Superstore by calling +1 (866) 999-9890 phone number 0 0 users reported that they have UNsuccessfully reached Real Canadian Superstore by calling +1 (866) 999-9890 phone number
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Real Canadian Superstore emailscustomerservice@superstore.ca100%Confidence score: 100%Support
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Real Canadian Superstore address1 President’s Choice Circle, Brampton, British Columbia, L6Y5S5, Canada
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