Real Canadian Superstore reviews and complaints 3
View all 697 complaintsReal Canadian Superstore - Return credit
My name is Dawn McCormick. On 20 May at 1:30pm I had picked up an online order (which I do approximately 2-3 times monthly. There was a substitution of decaffeinated coffee vs caffeinated. I suggest we never order this, should not have been an option for my order. My order was paid for by visa. I requested a credit, I was told this could not happen as the...
Read full complaintReal Canadian Superstore - Customer service
Staff at superstore kelowna are rude, disrespectful. I bought 300 in groceries they are talking their language completely ignoring myself and my mom and other guests. Rushing us to pack food. Squishing food. Not one smile from one employee. I do have video of it. November 1 2020. Then we pick up our coupon gift. The lady at customer service throws the gifts at us. No bag talking to her friends. Unbelievable, grouse service.
Real Canadian Superstore - dairy
I recently shopped at the West Kelowna Superstore, as usual. Only this time, I noticed a few of my dairy products had curdled by the time I had opened them the next day. A Libertè Plain Greek Yogurt with a date of Feb 5th and a Philadelphia herb & garlic cream cheese with a date of May 6.
I opened them Jan 27th and didn't have the receipt by this time to return the items, so I just had to throw them away. Could they have been stored somewhere out of the cool for too long? I'm skeptical of buying them again now.
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