On feb 1st Ron was picking up an order. Okay when we got it home I notice the order was wrong. I was missing 1 spagetti but got charges for 2, I ordered a large salsa got a small one and the dish detergent was leaking all in the bag. I phoned and talked to Vannessa and she proceeded to do a debit refund. Okay about 3 days after not getting it she said she did it and if not by she said 2 days come in and do it at the store. I was alittle upset by that since they made the mistake and and then wanted him to go down there. So she got back to me after days back and forth and said her manager said it would take up to 7 days and he was suppose to phone me on the 10th no phone call I phoned the next day got another excuse and she said jason was in a meeting and he would phone me back that was on the 11th. No call. Meanwhile I wrote customer service got 1 reply back stating it would take 3-5 days from the 1st of feb. Since then I have wrote customer service 4 times with no reply. I would like this resolved as I shop there regularly and feel like I am being ignored. On the bill the manager is reno mastropieri order was [protected]. This is very poor service and at one point they said it was processed and questioned Ron about his bank statement like we got it and we are lying. That was not good service there at all. I will photocopy his bank statement if you need to see it. Please resolve this matter. His name is ron crouch You can reach him at [protected]@yahoo. ca or on mine at [protected]@yahoo. ca
Hi there, I did a big shop last Saturday and in total spent over $315. Its nice to receive freebies and very much appreciated, however, giving beef burgers doesn't make sense. My family only eats halal meat so of course I didn't take the gift. I think it isnt fair having something like meat as a gift, there are many people who dont eat that particular meat or any meat all. I understand that it's a bonus but at least have something for everyone, it just isnt fair that only a certain group get the bonus.
I rarely go to any kind of 'superstore', preferring to shop locally. However, I received a flyer, on the cover of which was a lovely picture of case lot Ataulfo mangos at a pretty good price.
I got in my car and drove to the above Superstore, which is huge. When I couldn't find the mangos, I asked a produce worker who was unpacking cantaloupes. He waved his arm vaguely, taking in the whole produce section practically, and told me they were "over there".
There was a pile of about 30 mango boxes, literally all of which were full of wizened and/or rotten, black-spotted fruit. Not only were they not worth discounting, they absolutely should not have been on the floor.
I found the manager, who seemed uninterested and unfazed; he checked in the back, said all the stock was the same, and eventually offered me a case for free. Honestly, they were compost material. It is unlikely I will ever return to this store. This is the kind of ignorant management that would bankrupt a smaller business - is there no oversight in chain stores, or can they just not attract and keep good people?