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rca.com / Technicolor

rca.com / Technicolor review: Lack of assistance/support

M
Author of the review
11:50 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased a 70-inch RCA television from Canadian Tire in February 2023. In August, it malfunctioned, and Canadian Tire replaced it. On December 28, 2025, the television stopped working: the power indicator lights up, but the screen remains black. I emailed RCA's technical support with photos and an explanation of the problem, but they refused any responsibility, claiming the 365-day warranty period had expired. I know a television is an appliance that should last at least five years, and that's why I find their handling of the situation unacceptable: they provided no assistance whatsoever. I feel cheated as a customer.

Recommendation: I don't recommend it.

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View all rca.com / Technicolor reviews and complaints

  1. rca.com / Technicolor Contacts

  2. rca.com / Technicolor phone numbers
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    Canada / LED Lighting Support
    More phone numbers
  3. rca.com / Technicolor emails
  4. rca.com / Technicolor address
    PO Box 6860, Aurora, Illinois, 60598-0860, United States
  5. rca.com / Technicolor social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 13, 2026
  7. View all rca.com / Technicolor contacts
rca.com / Technicolor Category
rca.com / Technicolor is ranked 117 among 269 companies in the Telecommunications category
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