The complaint has been investigated and
resolved to the customer's satisfactionResolved Quest Diagnostics — over billing
resolved to the customer's satisfaction
I am no longer covered by health insurance. I went to Quest for Dr ordered Blood work. When I received the bill it was 4 or 5 times what they had charged the insurance companies for the same work in the past! There was no notification for Quest that this would be the case, pricing was not posted in there office. Had I been informed I would have passed on the tests.
It is ABSOLUTLY outrageous that Quest engages in this sort of price gouging. Quest is using the uninsured to subsidize lower rates to the insurers as a form of kickback / rebate. It is illegal!