[Resolved] Purolator Canada — purolator canada - sucks, incompetent, lazy drivers, no customer service, seniors hide
Purolator they really sucks. Their drivers are lazy. May be they are not but they are burned with lots of deliveries and pick up, so cannot keep up. (Still not my problem) purolator doesn;t want to hire more people as compared to their work committment. (Still not my problem)
Most often their deliveries are not done and various lies posted on tracking system to make fool out of you. The mistake is put on recipient.
Their regular excuses are : address correction required, customer not available, customer refused package etc. These claims are made by driver in most cases to avoid more work. This is done even before coming to customer's premises.
Just don;t trust purolator, they really suck. Don;t waste your time, money and your important business with them.
Just avoid them. . . They are crapiest company i have ever seen in this country. .
Not to talk about customer service. . . Mostly your phones will not be picked up or it will be on hold for long. Even if you manage to get them on phone, she or he will repeat same thing what is written on tracking. No help or means to solve problem will ever be suggested by them.
"i don;t know " attitude of customer service is what is making them one of the worst courier service here. .
Keep them out of business. They are absolutely jokers. Their seniors hide behind those poor customer service girls and toll free numbers. There is no way and means to even complain and some how fix the situation.
I am totally annoyed with these jokers. Wonder how they are even in business???
2009 / 02 / 09 14:47 address correction required via mississauga (West / ouest) , on depot
2009 / 02 / 09 07:04 on vehicle for delivery via mississauga (West / ouest) , on depot
2009 / 02 / 06 19:30 shipment in transit via mississauga (West / ouest) , on depot
2009 / 02 / 06 11:45 address correction required via mississauga (West / ouest) , on depot
2009 / 02 / 06 08:01 on vehicle for delivery via mississauga (West / ouest) , on depot
2009 / 02 / 05 20:11 left via toronto sort ctr / ctr trie, on depot
2009 / 02 / 05 20:04 shipment in transit via toronto sort ctr / ctr trie, on depot
2009 / 02 / 05 18:10 shipment in transit via toronto (East / est) , on depot
2009 / 02 / 05 15:33 picked up by purolator at front door
The complaint has been investigated and resolved to the customer's satisfaction.
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