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Acai Berry

Acai Berry review: Enter 888 when calling the number for this company to get operator(human) 107

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11:03 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

This company makes it very difficult to get a hold of them. To bypass the machine press 888 in rapid succession and you should get an operator.

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107 comments
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Roseann Pode
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Oct 27, 2008 1:13 am EDT

I also received a months supply when all I wanted was to try it and my account was charged $74.76. I couldnt reach them by phone so I simply mailed it back to the return address on the package. Within one week I received an email that they received my return package, will cancel any monthly subscription and will refund my charge card within 4 days. Sounds good? Not exactly, my next charge card statement showed another $74.76 and I did not receive another month of product. I am now going to rely on my credit card company to help me with this because these people just cant be contacted.

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carol sember
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Oct 26, 2008 4:17 pm EDT

I have recently cancelled my account with your company due to my health problems. After the cancellation and a credit, I received a charge of 5.95 on my credit card statement. I paid that charge with the expectation that once you realized my account was cancelled you would credit my statement. I did not receive a credit and I then received a second charge of 5.95. I have not received any of your products and therefore I expect to receive a credit for both of these amounts. I have spoken to my credit card company and they have advised me to refer this matter to you. If I do not receive a credit for the two amounts of 5.95 each, I feel my only option is to contact the authorities. I am quite upset after viewing all the other complaints.

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Bonnie Gallik
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Oct 25, 2008 7:38 pm EDT

Please cancel my orders and refund my bank account immediatly. I am now very overdrawn and have had to close my account because of these charges.

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Bonnie Gallik
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Oct 25, 2008 7:33 pm EDT

I sent for the free sample and was charged $4.97 for the postage. Next thing I find is my checking account is in the negative. I went to the bank and found out I had been charged $79.76 for something from Broomfield which I had never heard of before. Well we put two and two together and figured out who was charging me the $79 and then I was charged $29.76 and I don't even know what that is for. All I wanted were the free samples to show to my doctor before taking them or ordering any more. I have not seen my doctor and my bottles have not been opened yet. Now I have to close down my checking account because of this. I need my account refunded now.

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Nelia Heshan
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Oct 25, 2008 4:45 pm EDT

Tried to call but no one answers. I canceled my order but still you charge me. Please refund my money. I'm now having overdraft fees which I don't expect. Please reply, need to fix my bank account. Which is accumulating Overdraft fees...ASAP...Please please

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mary workman
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Oct 25, 2008 3:11 pm EDT

I want my 2 payments back NOW.

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CHERYLE WAGNER
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Oct 25, 2008 11:49 am EDT

THE TRIAL WAS WORTHLESS AND I DID NOT AGREE TO PAY ANYTHING MORE EVER
PLEASE REFUND AND STOP BILLING

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CHERYLE WAGNER
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Oct 25, 2008 11:45 am EDT

PLEASE STOP BILLING IMMEDIATELY

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Carline Scott
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Oct 25, 2008 9:10 am EDT

I, too, was sent a months supply of PureAcaiBerry after having signed up for sample only. I paid the sample fee as well as the months supply fee of $74.76 which had been billed to my credit card. I couldn't get them on the phone to cancel delivery. The message said to go to www.gohelpnow.com., which I did and it wasn't much help. I have been charged another $74.76 as well as $5.87 for another free sample which I never received. The months supply was delivered to my door however. I have called my Credit Card company and they are investigating this problem. I am sending the pills back to their P.O. box number and hope this will stop their sending me any more of this product.

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no name
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Oct 24, 2008 4:45 pm EDT

I had the same thing happen to me. Never will do this again the sample was the scam! I should have been smarter! Had to change my card. So, I am very suspicious of any offers.

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Denise McAbee
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Oct 24, 2008 3:06 pm EDT

I wanted only the sample...have now received a bottle and was charged $79.76. I will not pay for this and have gone to my credit card company for help. Take my name off of your list and do not send any more bottles. I will be glad to send back the full bottle.

I am keeping a copy of this emai for future reference and expect that you will take care of this promptly.

Denise McAbee

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Don Rieger
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Oct 23, 2008 8:46 pm EDT

I never authorized for additional supplies of Acai Berry tablets to ship to my house much less to be invoiced for. Cancel this subscription is that's what it is and credit my account.

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Mary Parker
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Oct 23, 2008 4:00 pm EDT

I order the free sample and now my visa card is being charged every month 79.69. I have tried the "go help now "site, it has nothing on it and I cant reach any one by phone and I need this cancelled and wold like my money back since i didnt authorize them to bill my visa card.

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charisse
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Oct 20, 2008 3:27 pm EDT

so this happened to me also how do we get our money back has anyone had any luck on this problem. I need the money really bad just like everyone else please help and give me my money!

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Colette Morris
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Oct 19, 2008 5:17 pm EDT

I also called the number and it rang and rang and rang and got nothing. I got my sample and it too was only for five days and then I get charged to my account for 79.96 before the ten days was even over and when they sent the sample there was no information on how to cancel the next shipment. I returned the shipment and now Iwant my money back. My account is going to be overdrawn and I am on a fixed income and I need that money immediately. I only wanted to try it to see what it was like and from what I have read it is not something I was so I suggest you reverse that amount or I am going to be in touch with the Better Business Bureau and a Lawyer.

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Louise Capra
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Oct 17, 2008 4:29 pm EDT

This "gohelpnow.com" takes you no where. Talk about slick! They don't want to hear from anyone. They just want YOUR $$$$$$$$$$.

BEWARE!

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debra becker
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Oct 17, 2008 4:07 pm EDT

I wanted to try a sample AND was away when it came and hadn't even tried this--Then I got a full bottle with no paperwork and tried to call to cancel. Will call my credit company and refute the charges AS i AM NOT ABLE TO CANCEL VIA THE PHONE # OR THE GO HELP LINE.

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Lee Colsant
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Oct 15, 2008 6:34 pm EDT

I had asked that the product be cancelled via a telephone voice message, as I didn't want to wait for 35 minutes. I received two bottles. The latest bottle was returned two days after I received it along with the previous unopened bottle. I should not have received any bottle since I didn't ask for them. I asked for the sample. Please comply with your initial offer. Please, credit my account.

Lee Colsant

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lisa browning
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Oct 15, 2008 11:13 am EDT

hopefully someone has gotten through. i also order the trial and then got charged 79.76 when tried to return bottle they said they would credit my account less 20.00 and not to worry about the bottle

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brenda
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Oct 15, 2008 3:09 am EDT

does anyone have the phone number for this company they charged my card and i did not ok it

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Theresa Rhodes
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Oct 14, 2008 9:31 am EDT

They charged me 79.95 and I had cancelled. Now trying to get through, and all I get is an answering machine. And that go help now thing isn't worth crap.

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nenita lazo
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Oct 13, 2008 3:47 pm EDT

i the "ll try to cancel my order through phone but i can't be able to contact anybody except the message to get into website. Just cancel.

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judy rojas
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Oct 11, 2008 1:26 pm EDT

All I ordered was the sample for 1.87, all I got was a five day sample. Next thing I know their charging my checking account 79.76. I have nothing else to show for this amount nor did I ok this amount. Please refund my money a.s.a.p I need it.

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Joel O'Donnell
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Oct 10, 2008 9:36 am EDT

I canceled an order and you charged me after giving me a confirmation camcelation number 2551731 This company is bogus. I cannot believe there is NO HUMAN BEING to speak with...

PLEASE PLEASE PLEASE PLEASE PLEASE REFUND MY MONEY ASAP!

Joel O'Donnell

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A. Whitley
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Oct 09, 2008 7:54 am EDT

This is ridiculous, Please cancel my order I have to call prior but the customer service for this company leaves alot to be desired. I will be sure to warn others about this. This product is not worth the money your are charging.

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ron k svigel
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Oct 04, 2008 12:24 pm EDT

I AM TRYING TO CANCEL MY

ORDER YET I CAN NOT FIND HOW TO

THE PHONE NUMBER ONLY GIVES THIS EMAIL

PLEASE CANCEL MY ORDER I CAN NOT USE

THIS PRODUCT RON K SVIGEL

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michelle angela madden
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Oct 03, 2008 1:13 pm EDT

I tried calling again, was told by computer to leave msg. which I did...I also reported this scam to our local TV station KUSI; The Turko Files...L/M with him, will see if I get call back. Will keep all of you updated...

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