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Activity by Valerie

Registration date: Apr 04, 2009
701 helpful votes
Complaints 5420 Reviews 0 Comments 3951

Valerie’s complaints

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The complaint has been investigated and resolved to the customer’s satisfaction.
Chrysler Financial applied my new lease payment to an old account, which was paid in full. The new lease payment was due 7/1. They received it 6/27. The payment was exactly the amount of the new lease. I received a statement on the old 36 month lease that I now had a credit of $19 following the 37th payment because the amount was greater than the scheduled...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Cigna does not pay for crutches after knee surgery? Good Grief! So much for patient safety! I suppose they won't pay for the brain injury when my husband falls, hits his head, either! $15.00 for crutches vs potential fall related to safety of the patient. No sense in this at all!! How on earth do insurance companies get away with the consumer rip off'...
Jul 18, 2008
3:37 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
I made the mistake of giving my credit card number to these people and now they have charged me over $500 of my hard earned money and I have yet to receive a refund. I have returned all of their stuff to them and have filled out their refund slips but haven't received any kind of refund as of yet. It has been over 2 months since I realized that this was a...
Jul 18, 2008
3:34 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
This is alleged to be a credit help site, yet there are only a few posters. They hide their who there admins and mods are by using numbers to identify them. They allow one poster named Rottweiler to post quotes of law which she has changed to meet her needs. If corrected she rants and tries to belittle the person that corrects her. Any one who points thi...
Jul 18, 2008
2:57 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
For all the good opinions, just wait till you want to cancel… I signed up for ADT when I moved into my new house 4 yrs ago. I already had the security systems installed and I called them asked for monitoring service. The sales rep came in and signed me for 3 yrs for 34.99/month. He never once mentioned it was a three year contract. I just bought the house...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered my scooter back in April 2008. It arrived within a reasonable amount of time. There was no shipping charge. All of this sounds good, right. Well, when it arrived it needed some assembly. Which was understandable, except for the fact that there was no instruction manual. The only manual I received was the one telling me how to put the acid in the...
Jul 18, 2008
1:46 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
Patchogue N.Y. went in for 4 tires on Tuesday, when I went to pick up the car they said 1 tire had a hole in the side and had to order a new one. So they put 1 different brand tire on, ok. Than when I got home I realized that they ruined the rim. Just had the correct tire put on tonight and they said they would look for a junk yard rim to replace it. Ok...
Jul 18, 2008
1:37 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
Nissan 112 1st treat you like you are a great customer and they are going to give you what you want - be careful when you go to sign they throw tons of paper at you to sign and cover the months when you are tired of signing and say see just the $$ we spoke of. If you are not careful you sign a 7 year loan rather than 5. Than they yell at you when you...
Jul 18, 2008
1:13 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a full 6-piece bedroom set, a few days after the delivery I noticed the back panels were tacked on and beginning to pop off and warp. The drawers were also warping, and the paint discolouring. It has since worsened and is becoming increasingly unsteady. When I went into the store to complain, the sales clerks tried to sell me more furniture, and...
Jul 18, 2008
12:53 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
I can't believe after spending so much money at Best Buy they could try to rip us off on the extended warranty. I bought an ipod a couple years back (with the extended warranty) and it has broken 4 times. After having the same problem (they said at first three and now it's four) times, they are supposed to replace it with a new one. Well when we go to get...
Jul 17, 2008
3:37 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
After a series of phone calls, my husband called the 1-800 number and was assured his account is in order. Since that time we have gotten two more calls. Today, I lost it and called in. The operator can't tell me the problem. When she mentioned our daughter's name, I assured her she did not have a card and was not on her dad's (Jim Ellington). We argued...
Jul 17, 2008
3:31 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
I had 20 year term through AL Williams, paying 27.37 per month, taken right out of my checking. Now it is Primerica, and when the policy expired, I never heard a word from them. I expected...contract fufilled, done deal. WRONG, Instead 107.00 per month started drawing off my checking account. I never signed a renewal nor did I agree to a 400% increase in...
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Available credit of $127.90 expiring in March 2008 was not showing on my frequent flyer Trueblue website. Instead it was showing as $0.00 available credit. Today, after other credit was added to it, it reappeared as already expired. I complaint about it but they told me it has always been available to me. However, how can I remember it when it is not...
Jul 17, 2008
3:19 pm UTC
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I pulled in to Valero #06436467001 on Saratoga and Moorpark, in San Jose, CA. All I needed was for them to loosen a screw on my rear-view mirror with an allen wrench. The mechanic on-duty loosened it and asked for 5 dollars. "For what?" I asked. Paid him (which I saw him pocket) and decided to boycott Valero. Fist of all this employee should be reported for...
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I have been involved with Chrysler and their over the top collection practices. If 10 phone call a day from several different phone numbers is not enough, they have now somehow acquired by telephone bill because they are calling people that I did not list on my credit application as references. Four in one day. I wish I could shove the car up their ---! I...
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The complaint has been investigated and resolved to the customer’s satisfaction.
The first set of teeth they made were beautiful but they DID NOT fit. Even all kinds of adhesive would not hold them in. After numerous trips (which were awful because they don't want to have to do any work on them) I had them relined. Didn't help. I finally sent a letter to the company and asked what I should do when I had a set of teeth I could not wear...
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The complaint has been investigated and resolved to the customer’s satisfaction.
We bought a Kenmore Refrigerator model#10657026601 approx $1600 in February 2007 along with a stove, dishwasher, and built in Microwave. I had repair man from another company come and take look the ice dispenser and he diagnosed the problem and called to get the part and they could not get it. He suggests I call Sears directly and have them come out. I...
Jul 17, 2008
2:22 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
The attitude of the staff at the Boar Lane branch in Leeds, England is appalling. The stylist actually sneered at me when she thought I wasn’t looking in the 'consultation' and put a fake smile back on- but too late. The junior who washed my hair couldn’t have cared a less. I repeatedly asked for my thick hair to be thinned as I am going on holiday to a...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Our 7 year old Kenmore washer, on which we are forced to have an extended warranty because it is such a piece of trash, broke for the umpteenth time 5 weeks ago. Sears sent a tech, who could not repair it, and who could not persuade Sears to replace it. Instead, Sears will repair it again. I was told my appt would be 10 days later. 10 days later I had 11...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Midland Credit Management has been calling day, early in the morning (before 9:00). I've told them four times now that the person they're looking for doesn't live here. And what's their response? An apology? A promise to look into it? Nope, I get an immediate hang up so consistently each time that I'm sure that's company policy. That's real polite. Today I...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I switched to Ambit Energy to save money on my electric bill and to make money promoting it as it is offered through multi level marketing. I put my residence and numerous investment homes on Ambit plus a boat load of friends and relatives. It cost $350 to become a rep and 1 year later I have not been paid a dime. Rates jumped 12.9 to 16.9, they cut off...
Jul 17, 2008
12:48 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
I have purchased a pool from blue world. I wish I would have found this web site before I bought my pool. I was scheduled to have my pool installed on june 11 it was june the 20th before I got my pool. They tried to tell me that they told me they had ordered the wrong pool but they tried to get me to pay extra for the upgraded pool. I was told it was a show...
Jul 17, 2008
12:43 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
Loveyourpets.com steals consumer credit card information- the same thing happened to me as the consumer above who filed a report. They emailed me on 7/10/08 to state they had shipped the item first class and I never received it, 2 weeks later. I went to the USPS website and was surprised to see clearly that they had misrepresented the shipping times- by 3x...
Jul 17, 2008
12:35 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
Will someone please contact me if there is a class action lawsuit filed against Bank of America for the way they handle their online banking and overdraft fees? I have an attorney in the family and I am having him check in on it and see if I have a case. Its not so much that I get charged overdraft fees for going over my account balance when using my Visa...
Jul 17, 2008
12:32 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
When buying a frig Lowe's promised to hook-up the new ice maker to the existing line. It also clearly states on their website that they provide this service ( www.lowes.com/lowes/lkn?action=pg&p=ApplianceAdvantage ). The delivery was late, the delivery person had a bad attitude when he walked into my home. He had to use my husband's tools, he never turned...