The complaint has been investigated and resolved to the customer’s satisfaction.
Not too long ago I purchased a refrigerator from the lowes in rock hill, sc, and when they FINALLY delivered it, (in which they were days late from the delivery day they promised us) when they came to my home brought it in, unpackaged it, and they were moving it, they ripped up my floor in my kitchen, and whoops is all they could say, called the store and...
The complaint has been investigated and resolved to the customer’s satisfaction.
On June 22, 2008 I have placed an order for a Fuschia 3 lamp, for a total of Eur 432. According to Ambientedirect website, the lamp was supposed to be delivered within 2 or 3 days.
The item I have received about a month later (not 3 days!) was broken and thus I returned it back to ambientedirect.de and asked to be refund or a replacement.
Ever since, I...
The complaint has been investigated and resolved to the customer’s satisfaction.
OK, here is my story. My wife and I went on their tour and for what its worth thought that it was a good deal to get into. After some thought, 45 minutes of financial consulting with my wife, we agreed to a deal with Bluegreen at Mountain Loft Resorts in Gatlinburg, TN on June 14, 2008. We were secure in our decision until we came across this webpage and...
The complaint has been investigated and resolved to the customer’s satisfaction.
I used to have water softener exchange service with Culligan. The local dealer decided to stop providing that service as of November 30, 2006. However the Carol Stream, IL, Culligan office continues to bill me for that service. They have not responded to written complaints, one of which I sent certified mail so I have proof of delivery. They have just sent a notice threatening to place my account with a collections agency.
The complaint has been investigated and resolved to the customer’s satisfaction.
I joined The Right One after 5 hours of interviewing(at 11:30) at night on May 5th 2008. I put down $1, 500.00 and signed an agreement for a remaining balance of $4995.00. I was told if I cancelled within 72 hours, I would only owe $95.00 processing fee. I called customer service the next day to cancel (left a message) and sent a certified letter of...
The complaint has been investigated and resolved to the customer’s satisfaction.
eBay's new feedback system totally sucks. this give buyers all the willpower to destroy someone's positive feedback that they work so hard on getting. i had a buyer (edsbonebed) win an auction and then decide he didn't want it. he emailed me with a question about the item. I then answered his question and posted it in my item description for others to read...
The complaint has been investigated and resolved to the customer’s satisfaction.
Norwegian Cruise Line in their brochures in the state rooms says... if we leave anything on board it will be shipped to us at our expense... my experience is that it was all stolen.. gifts for three children and three grandchildren left behind in my stateroom was never found ... staffing problems obviously... will never cruise on Norwegian again...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased an extended warranty from Home Depot. I have requested repairs on my washing machine without success.They have sent service techs that do not show up or bother to call to let us know they are not coming. They have looked at the machine tell us they need to order parts and never come back. they make appointments we take off work and they do not...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a signed baseball bat from this business for a Father's Day present. I ordered it on line and they had the option of including a gift card, which I filled out. Well, they sent the bat, WITHOUT the gift card and included promotional material trying to sell other things. My father had no idea what it was. He thought he had to pay for this bat...
The complaint has been investigated and resolved to the customer’s satisfaction.
Let me start by saying my husband has previously eaten at Ruby Tuesday twice and had no problems. But about 5 weeks ago we were on our way to Orlando, Fla from Alabama and we stopped in Gainesville at a mall to walk around. The Ruby Tuesday at the mall was not busy, it was around 8pm, the hostess sat us down then we didn't see our waiter for over 5 min. Now...
The complaint has been investigated and resolved to the customer’s satisfaction.
A little less two years ago we purchased a set of GE Adora stackable Washer and Dryer about Six months after purchase the washer started acting up when it would drain and spin it would just run away with itsself and sounded like a jet plane coming thru the house and it would not spin the water out of a small load clothes items were still dripping wet when...
The complaint has been investigated and resolved to the customer’s satisfaction.
In Feb. 2007, I ordered 3 magazine subscriptions from magselection.com: Time, Gardening Guide, and Gardening How-to. Time magazine started arriving about 16 weeks later, even though magselection says within 12 weeks. It's been about 16 months now. I've never received one single issue of the other 2 mags. Over a year ago, I emailed magselection many time...
The complaint has been investigated and resolved to the customer’s satisfaction.
In June of 2008, I took my 90 yr old Grandma to Warehouse Furniture Outlet to pick out a a new mattress and boxspring set for her new residence. Ricky was our salesperson. We asked to see the ones they had on display outside, since they were on sale. Instead he showed us the more expensive sets, like pillow top and memory foam. Grandma told him she didnt...
The complaint has been investigated and resolved to the customer’s satisfaction.
On may 10th 2008 I purchased a watch for mothers day. The watch states water resistant 30 meters. After being worn only about 4 times my wife went in the pool 5ft deep. Upon exiting we noticed condensation in watch and it was no longer working.
The following day 6/15/2008 we took it and receipt to "sam's" club for exchange or refund. After waiting @ return...
The complaint has been investigated and resolved to the customer’s satisfaction.
I posted my resume on Monster anonymously (hiding my eMail address using their private link eMail) and received no spam.
Two months later, I posted my resume anonymously on Careerbuilder.com using the same methods as Monster. In 2 weeks I am getting over 500 spams a day.
I believe Careerbuilder SOLD my eMail address to companies.
There is no other way...
The complaint has been investigated and resolved to the customer’s satisfaction.
On April the 9th I purchased a Charleston style sofa for $1903 dollars. It was to be delivered by May 5 th. We started receiving letters shortly after stating that it was on backorder- no problem! We eventually stopped receiving letters and still had no sofa. I forgot to mention that we paid with a check (Big mistake)! The first week in June I called to...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a vehicle in 4/06 and obtained a lease from US Bank. I decided in 3/08 to purchase the vehicle. My bank secured a loan with me and called US Bank for a payoff. Someone at US Bank sent a faxed quote to my bank, my bank sent a check to purchase the vehicle. Now US Bank says they made a mistake and sent the wrong quote. They want more money. My...
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to Lowe's for an estimate to on deck work on May 3, 2008. I paid $35 for an estimate. On May 10, the sub contractor contacted by Lowe's came to look at the deck and take measurements. At the end of the visit he indicated he would fax in the estimate to Lowe's on Monday the 12th and I should hear from them soon after that. Well, I really didn't expect...
The complaint has been investigated and resolved to the customer’s satisfaction.
I got business cards from 123print & when I they come, then they were absolutely crap quality I would not recommend any one to buy from them ever again. I am very disappointed but I did not send them back I needed them in a hurry, with starting my own business and all. I regret it now I wish I had of sent them back. I am worried about what I buy on the net...
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased this vehicle and immediately had mechanical problems. We attempted to return the vehicle the next day due to problems but were unsuccessful. We would have picked our 2nd choice if they would have allowed us to. We were told by the salesman that it was "Certified". It was not and we have had to return the vehicle several times for repairs.
Thi...
The complaint has been investigated and resolved to the customer’s satisfaction.
Complaint against Rafter 6 Quarter Horses Red Rock TX. I have been making payments on a horse and now find the horse is still being offered for sale. They will not respond to e-mails or phone messages. So far have been unable to find if horse is even on ranch. Have found court a=cases involving deceptive business practices by this place. Address 885 Bateman...
The complaint has been investigated and resolved to the customer’s satisfaction.
In the last 3-4 months, my phone and internet service are completely unreliable. They are down as often as they work and despite numerous calls, I can't get it fixed or my money refunded.
They will send a technician who inevitably tells me he's the wrong technician & when I call them back, they try to tell me that it's fixed.
Now, I'm done trying to get...
The complaint has been investigated and resolved to the customer’s satisfaction.
Two months ago I ordered flowers for my mother through ProFlower to be delivered in another state.
The bill was unexpectedly higher than anticipated or was stated by the ProFlowers sales representative because of additional "fuel fees."
Then, for the past two months, I have been billed $14.95 on my credit card for an Easy Saver service that I know nothing...
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought a unit at Los Arcos and we can never make a reservation to use our week in a 2 bedroom unit. We have two years now deposited because they never have any space. I think the developer is hogging all the two bedrooms for promotions to get new buyers. I have tried for three years now to use our timeshare in Cabo San Lucas but it is never available. We...
The complaint has been investigated and resolved to the customer’s satisfaction.
They tell you your 350 is allowed to be refunded in full but keep it. I was approved I had given then a signed purchase agreement with no seller concessions. but when it came time to close they wanted 3300 more to close they told me to talk to realtor 10 days after original loan was to close and told me to have the house marked up 5000 more and I could...
