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Sports & Recreation SportsMemorabilia.com / SportsMem
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SportsMemorabilia.com / SportsMem

25 Complaints
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SportsMemorabilia.com / SportsMem Customer Service Contacts

1800 689 2001 (USA & Canada)
+44 207 048 4063 (United Kingdom & Europe)
7215 Financial Way
Jacksonville, Florida
United States - 32256-6853
Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 6:00 PM
SatClosed
SunClosed

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Use this comments board to leave complaints and reviews about SportsMemorabilia.com / SportsMem. Discuss the issues you have had with SportsMemorabilia.com / SportsMem and work with their customer service team to find a resolution.

Complaints & Reviews

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved SportsMemorabilia.com — Bad publicity

I will never order another thing from this company. I ordered a Christmas gift on December 9th and they took...

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The complaint has been investigated and
resolved to the customer's satisfaction
Resolved SportsMemorabilia.com — Unable to obtain a return number

I have made numerous requests by e-mail and phone over the past 3 weeks, and have received no response. Please help me. I need to return an item and need a Return Number (RN).

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    • Lo
      LordJesusChrist May 21, 2012

      Sportsmemorabilia.com is a SCAM

      Reply
      0 Votes
    • Cs
      C. S. W. May 19, 2011

      Dear Customer,

      We want to thank you for your business and apologize if your issue has not been resolved. Please feel free to contact us at [protected] and we're more than happy to help you out. Unfortunately, we need your order number to investigate this further so please give us a call.

      Best,
      SportsMemorabilia.com

      Reply
      0 Votes

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved     SportsMemorabilia.com — Terrible company

    Terrible, terrible, terrible company!!! I received half of my order, tried contacting them for the other half...

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    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved     Amazon.com / Aaa Sports Memorabilia — Bait and Switch/AAA Sports Memorabilia

    Dear Customer Service, I Ordered 2 super bowl 43 TWO TONE Coins That were originally priced at 69.99 Each...

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    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved     Sportsmemorbilia.com — They ruined my Father's day gift

    I purchased a signed baseball bat from this business for a Father's Day present. I ordered it on line and they had the option of including a gift card, which I filled out. Well, they sent the bat, WITHOUT the gift card and included promotional material trying to sell other things. My father had no idea what it was. He thought he had to pay for this bat. When I called the company, they said "Sorry", it wasn't possible to send it with the gift message since it shipped from their supplier and that the supplier wasn't supposed to include promotional materials. So why did they offer the gift card if it wasn't possible to include it. If I'd known that I would have made sure my Father knew the gift was coming. These guys ruined the Father's day gift and then didn't offer me a discount or anything to make up for it. incompetent shipping, and BAD, BAD customer service.

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      • St
        stellyuno Dec 04, 2012

        Sportmemrbilia.com has horrible cutomer servoce. I found a autographed helmut on their site for 1 price and when I went to purchase it - it was listed for over $40 more. When I reached out to them they said the original item was sold out but would give me 10% off of the higher proced item - this was still higher than the original price and the 10% discounted was already advertised all ovet the web - so - in actuality - they were offering me nothing. They said their a system glitch and they were not responsible. Do not buy from this company - they do not understand the meaning of taking responsibility for mistakes they make and do not know anything about providing good customer service or a good experience.

        Reply
        0 Votes
      • Ty
        Tyler T. May 03, 2011

        Hello,
        On behalf of SportsMemorabilia.com:
        Our customer service team is under new management and in effort to reconcile any issues or misunderstandings with our previous customers who may have not been completely satisfied with our service, we would like to reach out to you to ask to help reconcile this issue, new or old, as well as provide you with a hand selected product from our catalog at no cost. Please respond to this post with your order # which will help determine proof of business and how to contact you to reconcile this issue. Thank you for your understanding and we look forward to providing exceptional service to you now and in the future.
        Best,
        Tyler T

        Reply
        0 Votes
      • J
        J Sep 14, 2008
        This comment was posted by
        a verified customer
        Verified customer

        I ordered a Jamal Lewis 8x10 for an autograph signing. They never told me they were out. so I choose another one to overnight it took 2 days and showed up with no cardboard and 3 huge creases! I had nothing to take to the autograph signing!

        Reply
        0 Votes

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