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Valerie

US
Registration date: Apr 03, 2009
719 helpful votes

Valerie’s complaints

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Purchased a front load washer from a store called RC Wiley june 1st washer was delivered june 17th. When washing my first load of clothes in my lg front load washer model #WM2455H I noticed machine shaked really bad. Just moving into my new home I found time to call two weeks later to the store who delivered the machine. They came out and looked at the...
Jul 31, 2008
7:24 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I walked into a super cuts at 9:35am. There was no one in the store except for the hair cutter rocking in the chair looking bored. She came up to me and asked if I had called first. I said no. Then she asked how many wanted haircuts (I had my two girls). I told her 3 if possible. She then SIGHED, and fumbled through her THREE slips and told me there would...
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The complaint has been investigated and resolved to the customer’s satisfaction.
On Friday June 13th, I placed an order with KEH Inc. for a Sigma 17-35 MM Zoom lens EX/DG Canon Mount (77). On the 14th of June I received a confirmation email, showing that I ordered a Sigma 17-35MM EX zoom (82) which is an older model, and not what was pictured when ordered. I immediately called their customer service department, and sent an email a...
Jul 31, 2008
7:19 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Worst customer service imaginable. Was asked to make offer on a used Chevy Avalanche. After making a reasonable offer based on other comparable vehicles, the manager comes over and states, "I only wanted to see if this was a real offer, " and not another word. Just walks away. The worthless, pos, obviously needs a lesson in customer service.
Jul 31, 2008
7:18 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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I purchased an online phone report from Intelius on 6/20/08 for a price of $4.96. When I received my receipt online, I was charged a total of $9.90. When I called Intelius customer service, I was told 3 times that the extra charge was an error of their online program. When I asked for my $4.94 back as it was Intelius's error, I was told that Intelius doe...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I signed on to work with Clear Creek Consulting in 2008 with help to my tax debt. I got a few calls here and there, I was pushing them off till I was ready to pay them. I got a call from a male every few days asking if I was ready to go, he wanted to get my paper upstairs. I finally paid them 5800 to get this taken care of. I was thinking that I pay them I...
Jul 31, 2008
2:43 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I decided to get a gym membership at Extreme fitness in February. Several people told me not to go there because they rip you off and continue to charge your account after you cancel it. I decided to go there anyways because I figured it would not happen to me and that I would take care of it when the time came. When setting up my account I was told that I...
Jul 31, 2008
2:38 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I attended a 'Passion Party' in April 2005, which was hosted by an independent consultant. I paid for the items in cash because the consultant did not accept credit cards. The items were supposed to be delivered in 1 to 2 weeks. After a month and a half went by with no items, I contacted the consultant and found out that her son had 'eaten' the order form...
Jul 31, 2008
2:30 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
EBOOST MEDIA company contacted me to place my company on the front pages search engines Yahoo and Google. At first I was interested but the price threw me off. $99 set up and $159 a month. I told them I wasn't interested bc of the price. It was too much. Well the rep called me back four times leaving messages. Then leaving me a voice mail saying they would...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Publishers clearing house international promotions pch international giveaway london, united kingdom Dear publishers clearing house beneficiary, We the board of directors for publishers clearing house (uk) official Organisers of the publishers clearing house giveaway programme brings To your notice that you are the lucky winner and beneficiary of the...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mr. Coumba Kebe Accounting Department Trust Credit Bank Johannesburg, South Africa Private email: coumba.kebe@hotmail.com Dear friend, I am Mr. Coumba Kebe, auditor, with the accounting department of Trust Credit Bank South Africa. I got your name and e-mail address on the net via peoples search. I am contacting you believing that we can work...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Fifth third bank is a completely unethical organization in the banking industry. They only post $100 of a person's deposit for 3 days no matter how long they have been banking with them or if they have a 100, 000 dollars on deposit with them. They post date deposits and also charge fees for 'pre-authorizations' that have not even posted to a customer'...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Art Adams service person stated there was a leak in the evaporator coil based only on the frosted coil. It must be replaced, $757 total. The unit was still working, but not fully cooling any longer even at ther highest setting. My experience is that this is a sign of low freon charge level. I am an engineer and have successfully repaired and recharged whole...
Jul 30, 2008
7:16 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
I contacted strategic marketing for assistance with telemarketing services for our business. I prepaid $998 for the first 30 hours of calling. After two months of receiving my payment, they still have done nothing! I can't speak to anyone on the phone, they will only correspond by email saying they will get our campaign going soon. None of the promised...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Took my car to NTB for an oil change and a tire rotation. On a side note, I've been told before by an NTB worker that you specifically have to ask for them to check your tire pressure, or else they won't do it. This time I knew I was out of windshield wiper fluid, so when I went in for my oil change I asked specifically if they check the windshield fluid...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a home mortgage with a payment due date of the first of the month. However, a late charge is not imposed until the 16th of the month (at 7:00 p.m.) Because I want to leave my money in my interest-bearing account for as long as possible, I have my mortgage payments scheduled for payment on the 15th of the month. I pay my bills with Fidelity Bill Pay...
Jul 30, 2008
6:46 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
This is an ongoing complaint I have with Walgreens Pharmacy; not just one of them, but all of them. The following seems to be pretty much typical of every single Walgreens I have ever used (and I have to use them...I don't have many options): Here goes: The pharmacists take it upon themselves to regulate refills, even if there is no need to (i.e. not "too...
Jul 30, 2008
6:44 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
On June 13, 2008, Hawaiiantel.net 'upgraded' their email system. When the upgrade came on line, my inbox was 75% spam, with lots of duplicate messages. I had never had this volume of spam before the upgrade. The deluge has never stopped. The FAQs on the website had no information about setting filters or blocks. The first time I called technical support, I...
Jul 30, 2008
6:40 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
1. Went for biannual prog check-siad loose stone 2. 1/08 sent to have stone tighten-came back with inside of band cut poorly & added extra white gold to bond loose stone in place 3. 2/08 Sent to repair to fix above problems- came back sytle changed 4. 2/08 Sent to reverse sytle changed-came back the same 5. 3/08 Went to pick up-was told to exchange for...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
All three dentist visits were bad. first dentist apppointment.i went to get a quote for my daughter's braces.The appointment was at 4:00"there was at least 10 people waiting".Then i noticed a dentist leave at about 5:15 p.m"still have not been seen".Wait it get good the receptionist asks me if we have been seen .No!!! she goes and looks for the charts and...
Jul 30, 2008
5:56 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a BMW from Tom Bush with a CPO for 100, 000 miles. At the time of purchase it was clearly mentioned to me that the CPO covers "bumper-to-bumper" except for tires, batteries and lights. I took the BMW to the service facility at the dealer I bought it from - Tom Bush BMW at Atlantic Blvd with a complaint that my driver's seat doesn't adjust, it...
Jul 30, 2008
5:19 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had nothing but bad service with UNICEL. When I called to complain about the bad quality of service I was having they told me it was because of the leaves on the trees. I had to stand in one corner of my living room just to get service and there is a tower a short distance down the road. Not once did they ever offer me a discount or any form of...
Jul 30, 2008
5:10 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
To the Philippine Airlines Management, I am a Mabuhay Miles Elite member (202342582) and had been flying several times a year from different cities in the Philippines for the last 3 years and presently between Manila and Singapore in your airline. Getting down to business, it has been more than three months since I filed my request for a refund for a...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
A deposit was put on a travel trailer. Decision was made not to buy it and the company is refusing to refund our deposit. The trailer was never taken into our possession. We paid a 1000.00. No where on agreement does it state no refund on agreement.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I would just like to express my extreme dissatisfaction with the service from Cheaptickets.com. I had canceled a flight reservation last year to Seoul due to unexpected family issues. I had talk to a Cheaptickets.com customer service representative who told me that all I had to do to re-claim the credit from that original purchase was to call and book a...