Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Jul 23, 2008
2:31 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My transmission is slipping to the point where the car does not move. I had it towed to a dealer where they contacted Penn Warranty which I have never used since I purchased it in 10/05 and they said they would need a diagnostics done and would have to know what parts exactly need to be replaced. Penn Warranty does not pay for diagnostics even though they...
Jul 23, 2008
1:44 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently went to Compass and deposited $150 into my account. After having made that deposit, I made a charge to pay my cell phone payment.
They then assessed numerous NSF fees to my account and said it was because I made the deposit after the "cut off". I pushed for when they processed the credits and they will only say "before the cut off" which turn...
Jul 22, 2008
7:33 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I've been calling periodically for the last 2 days to change my husband's reservation from 2 nights to 1 night. No one was answering, and there was no way to leave a message (phone just kept ringing). Additionally, I couldn't respond to the confirmation email (it's a do-not-reply email address).
FINALLY, the manager, Gary Dent, answered the phone, and...
Jul 22, 2008
6:46 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Timeshares By Owner contacted us a year and a half ago. We were assured that our timeshare located in Scottsdale AZ would sell in a matter of months. We started our property out at $12000 dollars on their recommendation. We have since dropped our price to $999. No calls yet!! We have however received multiple calls from Timeshares By Owner offering to...
Jul 22, 2008
6:46 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been calling household bank for months
1. It prevent me from logging in many time keeps on asking me for my to change my email... then go paperless... then something else.
2. It says it takes my payment online and it doesn’t
I have to keep on checking on it and do it several times before it takes...
I have called more that 10 times on it over the...
Jul 22, 2008
6:43 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a 2007 Harley Davidson Heritage Softtail Classic. You are sitting over the oil tank it gets extremely hot in fact quite painful. It is like someone is putting a Bic lighter to your thigh. Asked at the Dealership if there is a deflector and there is not. I love the bike, but it should be fun not painful.
When you are going fast you can get enough...
Jul 22, 2008
6:36 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In May of 2008 I brought my 1999 Mazda 626 to National Tire and Battery (who is affiliated with TBC Corporation) to have front left and right axles replaced as well as the front right wheel bearing replaced. In June of 2008 I noticed a humming noise coming from somewhere in the front end of my car. After taking the vehicle to be looked at, the mechanic told...
Jul 22, 2008
6:30 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On May 5, 2008 I placed an order with Raymore & Flanagan in Horseheads, NY for four living room pieces, a queen size sofa, a love seat and two club type chars. They were to be covered with fabric I chose in the store. The contract says a special order will take 6-8 weeks.
I don't know if I will ever get my living room furniture. We have to sit on kitchen...
Jul 22, 2008
6:25 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I flew from Atlanta - Miami - Madrid - Gran Canaria on 5/26/08. Upon arrival at the Atlanta airport, the AA agent (I flew on AA from ATLMIA)informed me that my bags (6 of them)would be checked all the way to my final destination in Las Palmas Gran Canaria on IB. When I arrived in LPA on 5/27/08, not one of my checked bags had made it in. As a result, I...
Jul 22, 2008
6:24 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My Partner and I have been searching high and low for that special diamond engagement ring..a friend of ours received a flyer in the mail from JC Penney in it was a advert for a huge jewelry sale..one of the rings offered in the sale was gorgeous..she called me and we rushed over to look at the ring..it was perfect..we had decided not to go with a...
Jul 22, 2008
6:24 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The service is a total loss we have had service with them for two long years and have being fighting them about the bad service Constant dropped calls static can not receive calls and we do not get the voice mail for hours later. They said it was the phones but since the replacement of 5 phones it still is bad or worse. They not do not won’t to talk to u...
Jul 22, 2008
6:13 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Sunday July, 20th we had dinner at BobEvans restaurant on Glenway #342. Everything was great except my chicken salad sandwich. It was not the regular chicken that I have been having there for the last few years.
I have been eating your chicken salad or chicken salad plate for a long time.
What I received was nothing like I expected. It was very juicy and...
Jul 22, 2008
6:03 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I worked for Alpha Realty in the Boston office. First I was the office administrator and then the broker Joshua Weingarten, persuaded me to get my license and I wanted to since the money looked to be good. He said that the company would cover the $180 fee for classes. So I decided to go for it. Then as soon as I got my license he told me that I needed to...
Jul 22, 2008
5:39 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This is a major complaint that needs addressed because of the defect in your Kenmore Side by Side refrigerator continues to break. I purchased model 253.5466340A in Nov. of 2005. In Dec. 2006 the water arm paddle broke off when I pushed a glass against it. I was highly disappointed with the quality of the material used to make this piece, a cheap plastic...
Jul 22, 2008
5:24 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a Whirlpool Gold Conquest refrigerator in July 2004. A week ago the LED display and lights went out on the fridge side. After checking the refrigerator we found that the control panel had a huge burn mark on it and plastic case it was in had a burn mark. We looked up the part as we were going to order it. What we found was pretty scary. There...
Jul 22, 2008
5:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had purchased tire chains on a winter trip in december of 2007 in oregon. I was told if I didn't use the chains it was no problem to return them. When I took them to the les schwab in san carlos california (bay area), I was told I must have the receipt. I did not have it, so they proceeded to call the les schwab in grants pass oregon on union street where...
Jul 22, 2008
5:11 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a trip along with flights with Sandals/Beaches resort along with Trip Mate insurance. A medical condition arose and I had a Dr's written order to cancel the trip and they still denied the claim. Here is a copy of the appeal letter sent.May 16, 2008
Dear Trip Mate;
I am writing this appeal letter to try and better explain my situation and why I...
Jul 22, 2008
4:24 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
LA Fitness - It's always overbooked and can not get the court time, can not get on the machines, and locker rooms are small. I had membership for several years and I wanted to freeze the membership to avoid paying the initiation fee, again. LA Fitness is charging me $25 per 3 months and if I unfreeze before three months is up. They will charge me to...
Jul 22, 2008
4:20 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My dog was at home chewing a rawhide when we noticed that she started to choke on it. We opened her mouth and could see the rawhide but when we tried to get out we couldn't because it was lodged so tightly in. Our dog was having a hard time breathing. My wife put her in the car and was rushing her to the vet who is only a few minutes away and is the closest...
Jul 22, 2008
4:12 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Fandango is selling I-max tickets online for Lincoln Centre I-max in NYC for Batman "Black Knight." We bought 2 tickets for the 8:45 pm show 4 days in advance, but when you got to the theatre, we discovered that the show time was not in Imax. Loews Theatre refunded our ticket money, but we did not see the I-max version.
A long subway ride ($8.00 wasted...
Jul 22, 2008
3:52 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
DHL tried to deliver last week, said they would try again the next day. That was 4 days ago.
They don't answer the phone at the local office, so I have to punch in they neighbouring zip code.
The first person told me she could see that they never made a second attempt to deliver and she would have the local office call me within 2 hours to explain. They...
Jul 22, 2008
3:39 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought 3 items; a titanium ring with a diamond (fake diamond) a solid gold ring and a diamond: gold plated and fake and another ring with a fake diamonds and gold plating. I see this a lot.. they are cheap and liars and i payed too much for shipping... terrible company... and why does EVERYTHING have a 2nd chance offer even one of a kind stuff they list? Huh?
Jul 22, 2008
3:34 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I don't know if this is legal, if it is something needs to be done. I admit my account is pretty well maxed. But every month I am hit with a huge over the limit fee. I don't use my credit card, I'm trying to get it paid down. So how do I get over my limit? Fees! Every month I get some trumped up fee that sends me over the limit, even though I take into...
Jul 22, 2008
3:32 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The Capitol Recovery systems in NH called me about a debt from a year earlier. I couldn't remember what I owed and asked him to send me some proof of what I owed. I never received anything from them and he kept changing what I owed. After making arrangements to pay 240.00 dollars a month which he said I had to pay that much even though I told him I couldn't...
Jul 22, 2008
3:28 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a 2002 KIA Sedona with 54, 000 miles on it, bought it new so I am the only owner of this piece of crap. All scheduled maint. has been done by authorized KIA dealers. I took it in for its 60, 000 mile maint. check-up and was told that the timing belt needed to be replaced. After looking in the Warranty book I found that this is considered a part of...