The complaint has been investigated and resolved to the customer’s satisfaction.
I have a 2 year old (2006) Honda Civic which is still under full warranty. I dropped the car 9 days ago for various reoccurring problems. The dealership called me yesterday and told me that the car was ready. When I went to the dealer to pick up the car this morning, I was treated very badly and unfairly. The following is a few details of what took...
The complaint has been investigated and resolved to the customer’s satisfaction.
I would begin narrating my experience from the time when I checked in for the Bangkok to Mumbai on 29th Apr 2008 at 18:45 (TG 317).
I arrived at the airport 2 1/2 hour before departure I was informed that the flight was delayed till 00:15 (5 1/2 Hours Delay). I requested the ground staff to put me on the Indian airlines flight departing an hour later as I...
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed on with Progressive only to find that the bill I received was a lot more than the quote they gave me. I went ahead because I really needed to be covered asap, with the intention of changing insurance companies as soon as possible in mind.
At renewal time I chose not to renew and went to another company.
Next thing I know a bill for the next...
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed an order for my bed on July 6th. It arrived damaged and I had to place a replacement order. It finally arrived on Friday, August1st. My husband opened the boxes to assemble the bed. It is missing the foot board rail. I have called and left an email message on Saturday. It is now Monday at 12:00 pm and I have not received a call from the company. I...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a 5:30 pm reservation for a New York-to-Boston bus trip on Friday (August 1, 2008). I arrived at the Megabus' stop at 4:30 pm. There was a bus waiting and there were seats still available. Therefore, I asked the supervisor if I could take the 4:30 bus and he did not allow. A couple of minutes later, a girl arrived at the bus stop with a 6:30 pm...
The complaint has been investigated and resolved to the customer’s satisfaction.
In September of 2006 I set up a contract with Jeff Roach of Elink Media for a CPA email campaign. I sent them over $7, 000 for a "deposit" that any remaining balance after the email campaign finished. when the campaign finished at the end of October, over $4, 000 balance was left over. Mr. Roach convinced me to use some of that money for a CPM campaign in...
The complaint has been investigated and resolved to the customer’s satisfaction.
My Friends and I dine at the Dean Fearing Restaurant located at the Ritz Carlton Dallas. We started with drinks and that is where it all begun. The Waitress ID my receipt to my Table as 3 B Ladies and added Gratuity without permission, I'm a Black Lady and my guest were too. The Dean Fearing reservationist sent me a email of my receipt and 5 others that wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
All, you are not going to believe this. I am launching a new web site and I can't login to my Network Solutions account. I called network Solutions and I am told by Lee (a supervisor) that the account has a lock and the Executive Team will be calling me Sometime Next Week. I am beside myself in disbelief, I have 15 developers and 10 testers here and no...
The complaint has been investigated and resolved to the customer’s satisfaction.
Being in the middle of a cross-country move, I suspended my DirecTV service for six months until I could purchase a new residence. And this is where we begin our story...
1. I called DirecTV to extend my suspension for one more month (construction delays) and they claimed that they could not do so because I'd already been billed for July.
*Already been...
The complaint has been investigated and resolved to the customer’s satisfaction.
I made the mistake of hiring Lawn Doctor to treat my lawn. After Lawn Doctor got my money, the company stopped treating my lawn. I would advise people to avoid hiring Lawn Doctor and not waste their money. In February 2007 I hired Lawn Doctor (in Montgomery, Alabama) to treat my lawn. I paid in advance with my credit card for the entire year. Lawn Doctor...
The complaint has been investigated and resolved to the customer’s satisfaction.
I've been a loyal customer of Rite Aid, but I had a very unpleasant experience with one of your stores today, which makes me feel offended and insulted.
Today I went to Rite Aid store# 6233, 776 Market Street San Francisco to retune a merchandiser. With no greeting, this lady asked me "why you took so long" in a very unfriendly way. I told her this wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
After the sale service. I have e-mailed 2 times and called once, as of this date i have received nothing but a computer generated message that my e-mail has been received. I would be careful of any game purchase from oberon.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have 2 Razor phones through Alltel. Alltel has sent me 3 phones to replace the phones I had bought. Each on the phones sent were sent with their own problems. Talked to Alltel Customer Service and was told they would be replace with brand new ones/new brand. Each store I went in stated they would not replace the phones. Now I have two phones that don't...
The complaint has been investigated and resolved to the customer’s satisfaction.
DO NOT, UNDER ANY CIRCUMSTANCES, USE THIS COMPANY|!!
The nightmare started for us at the beginning and we assumed it would get better but no. We started with ordering moving supplies from them and specifically asked if they would be delivered before our return home from vacation because we did not want the boxes, etc. on the porch, in the rain. They...
The complaint has been investigated and resolved to the customer’s satisfaction.
Budget is horrible there is no customer service avoid them like the plague beware beware beware. I reserved a truck one month in advance. I confrimed the reservation two days prior to the move. the night before the move at 6:50 pm budget national reservations called to inform me that there would not be a truck. Fine, I asked what they would do to help. They...
The complaint has been investigated and resolved to the customer’s satisfaction.
Horrible, horrible, horrible. I placed an order for three gift cards each in the denomination of $50. It wasn't until a week and a half later that I found out the items were not available. I called to find out if my order had been received, i was told it had been, but that the items would not be available for at least another 10 business days. Fine. I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Right now I am so angree. Jc penney in lake grove ny, is the reason for that. I am also waiting for curtains since april 2008. The decorator that was here said no problem with back orders. The week they were supposed to install it they tell me there is a back order and it will have to be done at a later date. After that date, I called numerous times and...
The complaint has been investigated and resolved to the customer’s satisfaction.
As per June 26, 2008, I arranged funds in the amount of $14, 472.00 to be wire transferred into the travel agency's bank account, for three first class airline tickets to Africa. Due to the travel agency's lack of performance and our travel delay, On July 22, 2008 we asked for a refund. Michelle gave us her word that she would issue us a refund, but did not...
The complaint has been investigated and resolved to the customer’s satisfaction.
This company is so slimy it's unbelievable. They have been harassing our company for two years with their telemarketing calls. We have made requests on the phone, via e - mail and via letter to place us on their do - not - call list; we have filed a complaint with the ohio attorney general's office and the better business bureau. They do not care. I know...
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a bill with a $30 increase and called to find out why. I was told that when I first signed up it was a 1 year promotion and now I will get charged for Showtime, DVR Funtion, and the HD DVR Converter Box. I can not afford $30 (total of $142/mo) for TW bundle and asked to get my pricing down. I was told there was nothing that they could do. So, I...
The complaint has been investigated and resolved to the customer’s satisfaction.
My daughter rented a UHaul truck in Washington state for a move. Everything was fine, until she returned the truck. Strong vibrations indicated that the cab was separating from the bed of the truck. She was only several blocks from the drop off location and was able to slowly get the truck to that place. The drop off location was closed for a company picnic...
The complaint has been investigated and resolved to the customer’s satisfaction.
There is a railroad crossing in Pompano Beach Florida on Atlantic Blvd just West of I-95. The crossing has become very rough and traffic must slow considerably to cross it. Worse, there are metal plates that are shifting and some are rising so that their sides are exposed. I ride a motorcycle and this is an extremely dangerous situation for motorcyclist...
The complaint has been investigated and resolved to the customer’s satisfaction.
False advertising / Outragious cost for ringtones, graphics, etc. due to difficulties.
Details: Spent $65.00 for Net10 phone
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Includes 300 Minutes and 60 Days of Service upon activation
Single Rate for every call -10¢ a minute always: local, nationwide long distance and roaming
International calling to over 60 destinations for an additional 5 cent...
The complaint has been investigated and resolved to the customer’s satisfaction.
Alright the story starts with checking the Meineke web site. On the web site when you choose a city to find a service provider it says to click on the individual store web site for hours, services, etc. When I choose the site specifically for Merrimack it states they accept the Meineke Card. So I called, made my apt and dropped off my car. 7 hours later I...
