Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Jul 23, 2008
9:08 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to Steve Madden to buy a comfortable pair of work shoes. I tried some on and bought them. The first and only day I wore them I ended up walking barefoot through the streets of DC because I could not stand to take another step in them. My feet were bleeding. I noticed after wearing them for the first and only day that the seams were fraying so I...
Jul 23, 2008
9:05 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This company does not answer its phone, does not respond to complaint emails and does not hohor its' "money back guarantee." It does not hohor its' 100% satisfaction guarantee. When I called its "customer service" number 888-465-7765 I was put on hohd for over 8 hours until the phone hung itself up with a recording the entire time telling me that they were...
Jul 23, 2008
8:59 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In April 2008 we received order from Sheila M. for Panasonic PV-GS80 MiniDV Camcorder. The product was considered new-open box because the box was not sealed by the manufacturer anymore but the product, the camcorder was never used, therefore, brand new. Before shipping it to the customer, weve taken it out of the box and checked everything was ok and that...
Jul 23, 2008
8:05 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I called A&E to repair my KitchenAid oven and microwave door springs. On the first service call, the tech said he'd have to order parts. Ten days passed, parts arrived, and late in the day of the scheduled install, the tech called to say he was sick. He rescheduled. On the reschedule day the dispatcher called us in the afternoon to say the tech was still...
Jul 23, 2008
8:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased five items this day, which included a necklace and earring set. When I arrived home I realized the sales person had not put the necklace set in my bag. I called the store, the person I talked to said yeah! the set was there. I said I could not come back to the store this day but, I would pick it up the next day. The response was yeah you can...
Jul 23, 2008
7:58 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My boyfriend, a friend of ours, and myself had decided to go through the Mcdonalds drive thru for a quick dinner. We wanted:
1 Quarter Pounder meal with Mello Yello
1 Double Quarter Pounder with Root Beer, no pickles
1 Big and Tasty sandwich
Not a difficult order, right?
Wrong!
We got into the drive thru around 7 pm, it was not too busy. We placed our...
Jul 23, 2008
7:51 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Leevan Lawrence Coryatt (Zion Armor) D.B.A. Utopia Physiques Therapy Spa & Workout Studio, 2640 Fountain View suite#225 Houston Tx 77057, company headquarters 611 Cannon Lane Sugarland Tx 77479, was hired to train us. Training sessions were to begin with Leevan Coryatt/Utopia Physiques on August 7th. On August 5th, Leevan Coryatt/Utopia Physiques asked if...
Jul 23, 2008
7:49 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On March 27th, J2 Communications stole my phone number which I have had for over 15 years. It appears that someone switched it on the internet into my sons name. Obviously this was done without my permission. I lost a lot of business not to mention an incredible amount of hassle and wasted time. I wrote J2 and asked for compensation, but they did not...
Jul 23, 2008
7:35 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This is my letter to gerald arpey, pres. & ceo of aa. To which I received an e-mail from their customer service dept. Saying so what, who cares - basically.
My family and i: susan r. Reid (me); brian k. Reid (my spouse); courtney rogers (our daughter); amanda reid (our daughter); jessica reid (our daughter); jesse reid (my brother-in-law); barbara reid (my...
Jul 23, 2008
7:25 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I WAS A POTENTIAL CUSTOMER OF HH GREGG. THEY ARE LESS THAN 1 MILE FROM MY HOME AND MY BUSINESS AS WELL. A RECENT INCIDENT CHANGED MY MIND ON USING THEIR SERVICES.
AN HH GREGG DELIVERY TRUCK, WHILE DELIVERING TO A NEIGHBOR ACROSS THE STREET FROM US, PARKED ON MY FRONT LAWN. UPON LEAVING DESTROYED APPROX. 30' OF NEW LAWN. I POLITELY CALLED THE LOCAL STORE...
Jul 23, 2008
7:11 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On May 1st I placed an order with WetSeal.com for several tops and items. I was offered a "Seal Deal" card at check out. This discount card would supposedly save me money on future purchases. I bought the card for $20. About a week later I received my order which included the discount card. A few days later, I decided to go to their site and see if they had...
Jul 23, 2008
6:47 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was inquiring about the services which were included in the $20.00 Value pack on my cell phone. When I went to access something on my phone I was warned that there may be a surcharge. It recomended I contact Rogers.
So I sent an email, and the response I go was not clear. So I sent another email. Teddy H. had this to say.
Thank you for taking the time...
Jul 23, 2008
6:42 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Their furniture is definitely the WORST QUALITY I have ever seen! I was going to buy somewhere else, until everyone kept talking me into going to Bob's (Brookfield, CT) The color sectional I wanted (or rather settled for) wasn't in stock - so I had to wait almost 3 months before it was finally delivered - but that's not even half of it.
I have never seen...
Jul 23, 2008
6:30 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I brought my car in for repair service to have the front seat cover replaced and to have them replace my sun visor bumpers that have fallen off. I've owned this car less than a month. I purchased it used with 16000+ miles on it. The car is still under factory warranty & I also purchased the extended warranty they offer at this dealership. Anyway to make a...
Jul 23, 2008
5:53 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I met the sales people in my office on 3/13, 2008 and agreed to buy from them I provided a $5000 deposit. The understanding was that Blue Haven would wait to hear from my bank prior to depositing the check due to the fact that I was using a construction loan to pay for it and that they would go ahead and run my permits on March 24 I left for a family...
Jul 23, 2008
5:30 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought some tester paints from a branch of lowes using one of their color chips and took the paints home and liked them, so we bought 2 one gallon cans of the paints from another lowes store. we took those home and found they did not even remotely match the testers, even though the same color chip was used. I took them back and the customer service...
Comcast / Xfinity - after 14 years with them, they hav totally destroyed any trust in their company.
Jul 23, 2008
5:27 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Reported an outage of both cable TV and internet to Comcast, by 7am on June 4rd. Was told there was NO reported outage in the area and service was scheduled for Thursday, June 5. The technician arrived approx 4:30, determined that the "tap is blown" and he has referred it to maintenance. When we inquired as to how long this will take, we were informed it...
Jul 23, 2008
5:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought a Kenmore 370, no problems yet with the appliance, but I am hoping I can stop anyone else from getting ripped of with installation. For less than 2 hours of work I was charged $530 by the installer, which was a lot, but I just wanted this thing done with... the I find out Sears bill me on top of that, $130. Get your OWN plumber / or other appliance installer, NEVER use Sears - they charge YOU the finders fee, apparently.
Jul 23, 2008
3:27 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a 56 inch dlp rear projection television from hsn for $1999.99 on a flex pay schedule. At first it was fine, then I had to replace the lamp. I called vivitek and ordered a lamp and the tech on the phone walked me through resetting the lamp so i did not have across the screen in big red letter, replace lamp. They took my credit card info and sent me...
Jul 23, 2008
3:23 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On May 19th, 2007 I bought a 2005 Suzuki Verona from the Belknap location. I was told I could set it up where I could pay on the 1st or 3rd since that when I receive my income. I was also told my first payment would be in a month. Thinking my payment would fall on the 1st, I was called and told I had missed my first payment. I made arrangements with the...
Jul 23, 2008
3:21 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I won an on-line auction on ebay on 7/5/08 and never received my product. After contacting the seller for a refund due to non-delivery, a refund was done through paypal. However, my credit card was charged a second time instead of being credited. After an hour on the phone with three different reps with paypal, I was told there was an I.T. problem that ha...
Jul 23, 2008
3:07 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have tried more than once today to report an issue to the singlesnet.com office. I have had two males ask me for sex. I wanted to know how to block the two from further contact. I get no response. If I don't get an answer tomorrow on how to block the contact I will report the service to my state attorney general cyber unit. Bet I get results then...
Jul 23, 2008
2:56 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought 4 new tires from Just Tires located at 18101 Saticoy St. Reseda, CA 91335 yesterday 7/21/08, just to find out that all 4 of my original tire caps was replaced by a plastic one.
I went back today to complain & inform the manager "Avo Khano" about the incident, guess what his reaction was? You came back just for the tire caps? *** yeah! It's just a...
Jul 23, 2008
2:53 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered the workout dvd's and felt that the initial claims of the body slimming dvd were false advertising. I returned the product for a full refund through the usps with delivery confirmation. It's been 1month since i've returned the dvd's and I have yet to see a credit on my amex. I called and spoke to someone from india that basically read a script and...
Jul 23, 2008
2:41 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I worked for BKC for two years, I personally saw or hear every excuse possible made to clients when it came time to get benefits paid. I emailed, sent registered mail, got home office people names and supervisor's assurances, things were being handled.
Ya, you guessed it, it dragged on, and on.
You name the excuse, the clients heard it. It took the...