Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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0
Comments
3951
Valerie’s complaints
Jul 30, 2008
7:06 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Took my car to NTB for an oil change and a tire rotation. On a side note, I've been told before by an NTB worker that you specifically have to ask for them to check your tire pressure, or else they won't do it. This time I knew I was out of windshield wiper fluid, so when I went in for my oil change I asked specifically if they check the windshield fluid...
Jul 30, 2008
7:01 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a home mortgage with a payment due date of the first of the month. However, a late charge is not imposed until the 16th of the month (at 7:00 p.m.) Because I want to leave my money in my interest-bearing account for as long as possible, I have my mortgage payments scheduled for payment on the 15th of the month.
I pay my bills with Fidelity Bill Pay...
Jul 30, 2008
6:46 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This is an ongoing complaint I have with Walgreens Pharmacy; not just one of them, but all of them. The following seems to be pretty much typical of every single Walgreens I have ever used (and I have to use them...I don't have many options): Here goes:
The pharmacists take it upon themselves to regulate refills, even if there is no need to (i.e. not "too...
Jul 30, 2008
6:44 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On June 13, 2008, Hawaiiantel.net 'upgraded' their email system. When the upgrade came on line, my inbox was 75% spam, with lots of duplicate messages. I had never had this volume of spam before the upgrade. The deluge has never stopped. The FAQs on the website had no information about setting filters or blocks. The first time I called technical support, I...
Jul 30, 2008
6:40 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
1. Went for biannual prog check-siad loose stone
2. 1/08 sent to have stone tighten-came back with inside of band cut poorly & added extra white gold to bond loose stone in place
3. 2/08 Sent to repair to fix above problems- came back sytle changed
4. 2/08 Sent to reverse sytle changed-came back the same
5. 3/08 Went to pick up-was told to exchange for...
Jul 30, 2008
6:27 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
All three dentist visits were bad. first dentist apppointment.i went to get a quote for my daughter's braces.The appointment was at 4:00"there was at least 10 people waiting".Then i noticed a dentist leave at about 5:15 p.m"still have not been seen".Wait it get good the receptionist asks me if we have been seen .No!!! she goes and looks for the charts and...
Jul 30, 2008
5:56 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a BMW from Tom Bush with a CPO for 100, 000 miles. At the time of purchase it was clearly mentioned to me that the CPO covers "bumper-to-bumper" except for tires, batteries and lights.
I took the BMW to the service facility at the dealer I bought it from - Tom Bush BMW at Atlantic Blvd with a complaint that my driver's seat doesn't adjust, it...
Jul 30, 2008
5:19 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had nothing but bad service with UNICEL. When I called to complain about the bad quality of service I was having they told me it was because of the leaves on the trees. I had to stand in one corner of my living room just to get service and there is a tower a short distance down the road. Not once did they ever offer me a discount or any form of...
Jul 30, 2008
5:10 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
To the Philippine Airlines Management,
I am a Mabuhay Miles Elite member (202342582) and had been flying several times a year from different cities in the Philippines for the last 3 years and presently between Manila and Singapore in your airline.
Getting down to business, it has been more than three months since I filed my request for a refund for a...
Jul 30, 2008
5:05 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
A deposit was put on a travel trailer. Decision was made not to buy it and the company is refusing to refund our deposit. The trailer was never taken into our possession. We paid a 1000.00. No where on agreement does it state no refund on agreement.
Jul 30, 2008
5:01 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I would just like to express my extreme dissatisfaction with the service from Cheaptickets.com.
I had canceled a flight reservation last year to Seoul due to unexpected family issues. I had talk to a Cheaptickets.com customer service representative who told me that all I had to do to re-claim the credit from that original purchase was to call and book a...
Jul 30, 2008
5:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
June 17, 08 I took my car to Midas to have the muffler welded back on. I was told, I needed new convertor, entire new
exhaust system. I asked about flow masters, quoted $199.00 ea ON SALE.Total
for all work $1200.00
Car is on lift, mechanic undoes exhaust
system, just lets it fall. this put pressure on muffler causing it to press
against back bumper...
Jul 30, 2008
4:57 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I received several phone calls on my cell phone today and yesterday from employees of navy federal credit union in reference to a credit application. Each time, I stated that they have the wrong number and that I would like them to remove my number from their system and do not want them to call again. After I inquired how they got my cell phone number, the...
Jul 30, 2008
4:55 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Air conditioner repair - they sent a incompetent technician that did nothing. I complained, the redispatched from the same company. Nobody showed up. After contacting ahs again, I requested a totally different repair company. Ahs said I would have to pay the service fee again! I asked to talk to the manager, and after being put on hold (With a recording...
Jul 30, 2008
4:53 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Charged our credit card $25.00 for theft of towel/washcloth. We did not steal linen. When we called to ask about the "unauthorized" charge on our card, the staff was rude, uncaring. This issue is still unresolved w/the hotel. Do not stay at this hotel. I am personally making this attempted "extortion" a mission to inform all who stay at this hotel of their crude dealings.
Jul 30, 2008
4:45 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We live in NH and on May 17th we shipped 2 packages to our son's finance. We shipped them via UPS through our local Staples store in North Conway, NH. Each package contained 100 3.4 ounce heavy-plastic jugs of New England Maple Syrup. Our son is getting married on Lake Tahoe on Jube 28th, 2008 and these syrups were to be a party favor for all the guests at...
Jul 30, 2008
4:36 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Cannot get information on CMG Group llc or OSL markteting services. No address or no legal Websites. CMG put 200.00 dollars in the banking account and was supposed to contact us to verify information and didn't talk to anyone. They never sent emails telling they were deducting payments on certain dates or anything. They had deducted 120.00 out of the...
Jul 30, 2008
4:33 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Buyer Beware on purchasing a home with this builder (Bill Lalagos, Casey Leonhardt and Rick Leonhardt) have lied with repairs, on water issues, have not owned up to contractual obligations. Not paying the contractors off so now I have liens pending with such contractors they have not paid.
Failure to disclose water issues within the development of a high...
Jul 30, 2008
4:29 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We have been Apple Vacations very satisfied customers three times in the past and had our hearts set on Puerto Vallarta in February. However things dont always work out the way we want. My wife, Gayle, has stage four lung cancer that she has been fighting since November of 2006. She has undergone radiation therapy and chemotherapy twice since being...
Jul 30, 2008
4:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This company asked me to go through an externally frustrating debit card authentication's/verification process that my bank won't participate in for some reason with a reputable company. I am puzzled and frustrated with this byzantine process. Its like "The Trial"
by Franzs Kafka. By their own admission the company Koreancupid.com says it is selective about who they put this through. Someone please take a close look at them!
Jul 29, 2008
3:46 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a couple of bras form this company, paying with my credit card. It's been 11 days and, though I've received acknowledgment of an order being placed, I've still not received a confirmation. My attempts to find out if my order has been processed have resulted in form letters and promises to get back to me "promptly", to which there has yet to be a follow-up. I will recommend this company to no one.
Jul 29, 2008
3:24 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
When I originally ordered the stair lift from Acorn to be installed in my father's house, I was told that it would take 4-6 weeks to be manufactured and installed. It took them 14 weeks to delivered and installed the unit. Meanwhile, they had required a 50% deposit of $6, 000 dollars upon ordering. During the time that we waited for the stairlift to be...
Jul 29, 2008
3:21 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Last month I had a prescription filled ($215.99) I take 2 pills 2 times daily (4 pills per day). My prescription is for 30 days so that would be 120 pills.
When I got home there were 40 pills in the bottle, but I did not think I could do anything about it. Today I had my prescription filled again. As soon as i got home I counted the pills and there were...
Jul 29, 2008
3:10 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
It all started like this:
Apparently every employee of Kiwi Cleaning Services is payed by commission, as they have overpriced me for my house carpet cleaning, then they offer a 40% miraculous discount that still puts the price to an overpriced amount.
After that, the guy (one person) showed up to clean my house carpet, and mentioned that for $40 more I...
Jul 29, 2008
2:59 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On 06/10/08 I was scheduled to leave Syracuse, NY at 630AM for Cleveland, Ohio. The driver was a no-call, no-show for his job. The arrival time in Buffalo was 1130AM. I was inconvenienced having to wait in that horrendous section of Buffalo till 2PM. I arrived in Cleveland at 6PM.
My biggest complaint is my baggage was checked in from Buffalo to Cleveland...