Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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0
Comments
3951
Valerie’s complaints
Aug 04, 2008
1:34 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Being in the middle of a cross-country move, I suspended my DirecTV service for six months until I could purchase a new residence. And this is where we begin our story...
1. I called DirecTV to extend my suspension for one more month (construction delays) and they claimed that they could not do so because I'd already been billed for July.
*Already been...
Aug 04, 2008
1:31 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I made the mistake of hiring Lawn Doctor to treat my lawn. After Lawn Doctor got my money, the company stopped treating my lawn. I would advise people to avoid hiring Lawn Doctor and not waste their money. In February 2007 I hired Lawn Doctor (in Montgomery, Alabama) to treat my lawn. I paid in advance with my credit card for the entire year. Lawn Doctor...
Aug 04, 2008
1:28 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I've been a loyal customer of Rite Aid, but I had a very unpleasant experience with one of your stores today, which makes me feel offended and insulted.
Today I went to Rite Aid store# 6233, 776 Market Street San Francisco to retune a merchandiser. With no greeting, this lady asked me "why you took so long" in a very unfriendly way. I told her this wa...
Aug 04, 2008
1:02 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
After the sale service. I have e-mailed 2 times and called once, as of this date i have received nothing but a computer generated message that my e-mail has been received. I would be careful of any game purchase from oberon.
Aug 04, 2008
12:44 pm UTC
Aug 04, 2008
12:43 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have 2 Razor phones through Alltel. Alltel has sent me 3 phones to replace the phones I had bought. Each on the phones sent were sent with their own problems. Talked to Alltel Customer Service and was told they would be replace with brand new ones/new brand. Each store I went in stated they would not replace the phones. Now I have two phones that don't...
Aug 04, 2008
12:31 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
DO NOT, UNDER ANY CIRCUMSTANCES, USE THIS COMPANY|!!
The nightmare started for us at the beginning and we assumed it would get better but no. We started with ordering moving supplies from them and specifically asked if they would be delivered before our return home from vacation because we did not want the boxes, etc. on the porch, in the rain. They...
Aug 04, 2008
12:28 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Budget is horrible there is no customer service avoid them like the plague beware beware beware. I reserved a truck one month in advance. I confrimed the reservation two days prior to the move. the night before the move at 6:50 pm budget national reservations called to inform me that there would not be a truck. Fine, I asked what they would do to help. They...
Aug 04, 2008
12:09 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Right now I am so angree. Jc penney in lake grove ny, is the reason for that. I am also waiting for curtains since april 2008. The decorator that was here said no problem with back orders. The week they were supposed to install it they tell me there is a back order and it will have to be done at a later date. After that date, I called numerous times and...
Aug 04, 2008
11:56 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This company is so slimy it's unbelievable. They have been harassing our company for two years with their telemarketing calls. We have made requests on the phone, via e - mail and via letter to place us on their do - not - call list; we have filed a complaint with the ohio attorney general's office and the better business bureau. They do not care. I know...
Aug 04, 2008
11:48 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a bill with a $30 increase and called to find out why. I was told that when I first signed up it was a 1 year promotion and now I will get charged for Showtime, DVR Funtion, and the HD DVR Converter Box. I can not afford $30 (total of $142/mo) for TW bundle and asked to get my pricing down. I was told there was nothing that they could do. So, I...
Aug 04, 2008
11:43 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My daughter rented a UHaul truck in Washington state for a move. Everything was fine, until she returned the truck. Strong vibrations indicated that the cab was separating from the bed of the truck. She was only several blocks from the drop off location and was able to slowly get the truck to that place. The drop off location was closed for a company picnic...
Aug 04, 2008
11:42 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
There is a railroad crossing in Pompano Beach Florida on Atlantic Blvd just West of I-95. The crossing has become very rough and traffic must slow considerably to cross it. Worse, there are metal plates that are shifting and some are rising so that their sides are exposed. I ride a motorcycle and this is an extremely dangerous situation for motorcyclist...
Aug 04, 2008
11:40 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
False advertising / Outragious cost for ringtones, graphics, etc. due to difficulties.
Details: Spent $65.00 for Net10 phone
—
Includes 300 Minutes and 60 Days of Service upon activation
Single Rate for every call -10¢ a minute always: local, nationwide long distance and roaming
International calling to over 60 destinations for an additional 5 cent...
Aug 04, 2008
11:37 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Alright the story starts with checking the Meineke web site. On the web site when you choose a city to find a service provider it says to click on the individual store web site for hours, services, etc. When I choose the site specifically for Merrimack it states they accept the Meineke Card. So I called, made my apt and dropped off my car. 7 hours later I...
Aug 04, 2008
11:34 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Purchased a front load washer from a store called RC Wiley june 1st washer was delivered june 17th. When washing my first load of clothes in my lg front load washer model #WM2455H I noticed machine shaked really bad. Just moving into my new home I found time to call two weeks later to the store who delivered the machine. They came out and looked at the...
Jul 31, 2008
7:24 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I walked into a super cuts at 9:35am. There was no one in the store except for the hair cutter rocking in the chair looking bored. She came up to me and asked if I had called first. I said no. Then she asked how many wanted haircuts (I had my two girls). I told her 3 if possible. She then SIGHED, and fumbled through her THREE slips and told me there would...
Jul 31, 2008
7:19 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Worst customer service imaginable. Was asked to make offer on a used Chevy Avalanche. After making a reasonable offer based on other comparable vehicles, the manager comes over and states, "I only wanted to see if this was a real offer, " and not another word. Just walks away. The worthless, pos, obviously needs a lesson in customer service.
Jul 31, 2008
7:18 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Intelius has left an official reply on this complaint.
I purchased an online phone report from Intelius on 6/20/08 for a price of $4.96. When I received my receipt online, I was charged a total of $9.90. When I called Intelius customer service, I was told 3 times that the extra charge was an error of their online program. When I asked for my $4.94 back as it was Intelius's error, I was told that Intelius doe...
Jul 31, 2008
2:38 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I attended a 'Passion Party' in April 2005, which was hosted by an independent consultant. I paid for the items in cash because the consultant did not accept credit cards. The items were supposed to be delivered in 1 to 2 weeks. After a month and a half went by with no items, I contacted the consultant and found out that her son had 'eaten' the order form...
Jul 30, 2008
2:05 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Publishers clearing house international promotions pch international giveaway london, united kingdom
Dear publishers clearing house beneficiary,
We the board of directors for publishers clearing house (uk) official
Organisers of the publishers clearing house giveaway programme brings
To your notice that you are the lucky winner and beneficiary of the...
Jul 30, 2008
1:00 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Mr. Coumba Kebe
Accounting Department
Trust Credit Bank
Johannesburg, South Africa
Private email: coumba.kebe@hotmail.com
Dear friend,
I am Mr. Coumba Kebe, auditor, with the accounting department of Trust Credit Bank South Africa. I got your name and e-mail address on the net via peoples search. I am contacting you believing that we can work...
Jul 30, 2008
7:26 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Fifth third bank is a completely unethical organization in the banking industry. They only post $100 of a person's deposit for 3 days no matter how long they have been banking with them or if they have a 100, 000 dollars on deposit with them. They post date deposits and also charge fees for 'pre-authorizations' that have not even posted to a customer'...
Jul 30, 2008
7:21 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Art Adams service person stated there was a leak in the evaporator coil based only on the frosted coil. It must be replaced, $757 total. The unit was still working, but not fully cooling any longer even at ther highest setting. My experience is that this is a sign of low freon charge level. I am an engineer and have successfully repaired and recharged whole...
Jul 30, 2008
7:16 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I contacted strategic marketing for assistance with telemarketing services for our business. I prepaid $998 for the first 30 hours of calling. After two months of receiving my payment, they still have done nothing! I can't speak to anyone on the phone, they will only correspond by email saying they will get our campaign going soon. None of the promised...