The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased tickets for my daughter Christine for travel in December 2008. Part of the itinerary was for travel on ATA. Travelocity issued paper tickets in March 2008. When ATA went out of business in April 2008, I requested re-scheduling this for travel in July. Travelocity agreed to do this if I first send back the paper tickets. I did so in June 2008. I...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was shopping at Advanced Auto Parts today for cleaning supplies. When I was done gathering what I needed, I went up to the counter to get in line. At this point there were 2 employees at the parts counter/register and 5 customers total in 2 different lines waiting to be helped. While I was waiting there, another gentleman walked in with a drive belt and...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered an artificial tree from this company on line. It arrived promptly, however upon opening & trying to assemble the tree on Thursday, we discovered that it did not fit into the stand. I immediately called "customer service" which the web site states is open 24 hours. I spoke with the company rep who after taking all my order info said that she would...
The complaint has been investigated and resolved to the customer’s satisfaction.
Dell uses DHL shipping company to send electronics when purchased online. I purchased a very expensive piece of electronics and it was shipped by DHL out of California. I used the ability to track shipment online and saw they would attempt delivery on the 13th which is the day I was out of state on business. When I inquired, I was told Dell require...
The complaint has been investigated and resolved to the customer’s satisfaction.
From June through October I have tried to get Stearns and Foster to honor their mattress warranty. After 5 months of use the pillow top material has shifted toward the center of the mattress resulting in "crowning" (Stearns and Foster words). The effect is that you feel like your laying on an incline and rolling out of the bed. S&F suggested that we lay in...
The complaint has been investigated and resolved to the customer’s satisfaction.
I've got a couple of AccorNazis, one regular, the other new, sniping at me on [redacted], this is my most recent reply:
You guys are totally missing the point here, if you don't mind my saying so. The Seaside, Oregon Motel 6 and the room aren't the issue - never were.
I'm not expecting you to understand all of this, but when you become a Senior Citizen...
The complaint has been investigated and resolved to the customer’s satisfaction.
This company rips people off. They are on the BBB site but not for long. They wanted collateral for a personal loan, because of my credit. I paid the collateral and the company was suppose to deposit funds in my account and that never happened and they took my collateral as well. I call and call and no one answers or returns any of my calls. I have reported...
The complaint has been investigated and resolved to the customer’s satisfaction.
Summary:
Town Center Dentistry collected money from me for dental work, then it collected that amount for the same dental work from my insurance company. I found out they owe me a refund, they confirmed it over the phone, and now they refuse to refund me and constantly avoid taking my calls or returning my messages - the shameless extent to which some...
The complaint has been investigated and resolved to the customer’s satisfaction.
In late October, my 3 month old Viewsonic projector died. Their website promises a replacement within 48 hours. I called Viewsonic, got an RMA number, and shipped them the projector. It arrived to their facility on November 2, 2007.
21-Nov: I was told that they didn't have a replacement on hand, but that they'd send me one within 7-10 days.
30-Nov: I wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
On Wednesday Nov 11 2007 around 10:00 pm my vehicle (1996 Ford F150) was involved in an accident with another vehicle that ran a red light and hit my truck. The police report was very detailed on who was at fault in the accident and all information was listed on the report. I call in Saturday morning to see if a claimed had been filed and it had and I got...
The complaint has been investigated and resolved to the customer’s satisfaction.
My loan was sold to washington mutual Jan 2008, they took it upon themselves without my authorization to pay the taxes on my house in Feb.2008 when I still had plenty of time to pay them myself. Now they have increased my monthly payment from $1531.12 to almost $1900.00 per month to get there money back. I have never in my years of owning property ever had...
The complaint has been investigated and resolved to the customer’s satisfaction.
A few years ago, Bally's Total Fitness was involved in a lawsuit where their CEO mislead investors. Bally's has been overstating accounts receivable thru fraudulent activities. In their financial statements, Bally's showed an unusually high amount of receivables from their customers. THe CEO was in the process of obtaining money thru stocks. The SEC...
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a little notice from Target National Bank informing me that they were going to raise my rate to 18.9. It has been 15.9. Now this may not seem like much but it is for no reason at all. I have always paid on time... never ever late. I have always paid over the minimum. I am writing this to inform others to check their interest rates. I have written...
The complaint has been investigated and resolved to the customer’s satisfaction.
Beware; All Pro Restoration is by far the worst company ever! Don't ever use this company they are awful and very shady. They border on fraud with their water damage restoration methods. I would not doubt if they turn every call they get into an insurance claim to make more money. Their equipment is inferior and the trucks they use will leak oil all over...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a company cell phone from T-mobile and my wife had her personal phone from Verizon with a $29.99 300 minute/month plan that Verizon no longer offered. I left my job and had to turn in my T-mobile phone. I decided to get a Verizon phone for the free mobile-to-mobile calls. I went to Costco in Laguna Niguel, CA.
I was going to sign up for an individual...
The complaint has been investigated and resolved to the customer’s satisfaction.
I never open store cards, but did on the good faith that Gap was a legit company. I should have closed it right away seeing that when I wanted a GapCard, I was given a GapVisa Card instead. I called in to downgrade the card from GapVisa to Gap, and was told it was taken care of.
I receive a GapVisa card in the mail, and a GapVisa statement for 0.00...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was so shocked to find a 'BAD DEBT' report from NCO Financial Systems in my credit report. This questionable collection agent reported it to Experian, Equifax and Trans Union. And it had negatively affected my credit score. NCO never contacted me about any debt or collection (and I have not changed address for three years). When I tried to contact them by...
The complaint has been investigated and resolved to the customer’s satisfaction.
I've been a good customer of Sprint PCS services for several years and never had a complaint about their service while I lived in Arizona. I liked them so much that supplied them with extra business by pushing my employer to use them and all of my family members.
That is until I moved to North Carolina. I moved here in June with my family. After my move I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Compass bank is a ripoff because people keep getting a hold of my account number. The first account was broken into and made charges on my account that I did not authorize. Well, I filed dispute forms and they took care of it and refunded me the NSF fees. Then I closed that account so nothing else would happen to me and then opened a new...
The complaint has been investigated and resolved to the customer’s satisfaction.
When I signed up for Monitronics, the contracts states I must have an active phone system at all time. I have a phone system but changed carriers. Monitronics informed me that they couldn't monitor with the phone system I had unless I bought a piece for $350.00 to go with the alarm system. I told them their contract didn't state that - that is just stated I...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was shocked at the treatment that my recent order, and I, have received by your company. I made the above order in good faith on December 3, awaiting arrival of the order, as promised, by December 14.
The days went by and I didn't get a confirmation email by the beginning of this week, so I called your company this past Monday. I was ASSURED that the...
The complaint has been investigated and resolved to the customer’s satisfaction.
On the evening of Friday, September 9, 2007 in a parking lot in Elgin, =
IL., a vehicle insured by the above insurance company struck our parked =
van and fled the scene. Including myself, there are two eye witnesses to =
the accident. The license plate of the offending vehicle was recorded =
and immediately reported to the police. Within minutes, the...
The complaint has been investigated and resolved to the customer’s satisfaction.
My hotel stay was AWFUL. . . I rented a room for one full week. I had previously stayed at Budget suites at different locations and was satisfied with the room, staff and my accommodations. But I would advise everyone to stay away from this Budget Suite off 360 highway in Grand Prairie, TX.
The staff is very rude and unfriendly. My room did not include a...
The complaint has been investigated and resolved to the customer’s satisfaction.
On October 6, 2007 I went with my boyfriend to look into hair transplants and similar opportunities. Hearing about the hair club for men and women, I figured it would be a rewarding experience. As it happened, it was completely the opposite. We went in and talked to a consultant and was explained the process and completed the interview portion. She took u...
The complaint has been investigated and resolved to the customer’s satisfaction.
Myself, wife and 3 kids are from ontario canada and travelled 1.5 hours drive to this store which we researched online. Upon arrival we where met by several high presure sales people but the one stuck with us thru our trip in the store. She showed us several pieces of furniture with allot of impatience for us to make a decision on one of the sets she had...
