The complaint has been investigated and resolved to the customer’s satisfaction.
Manchester subaru is begging to go out of business again after yet more investigation into fraud. This is the blight of new hampshire and a sad story of corrupt business practices. This self-grandeurizing "4th largest subaru seller in the country" apparently gains its title by stiffing out of staters and canadians. For example, jack berkowitz promises a...
The complaint has been investigated and resolved to the customer’s satisfaction.
LA. Fitness is having thefts that are taking place inside its own premises and is not informing its costumers what is going on. Management does not provide any assistance as to whom you need to contact, file a complaint or get help. You have to do your own research.
The thief waits for someone to get-in with a bag that contains valuables or looks for the...
The complaint has been investigated and resolved to the customer’s satisfaction.
Countrywide Home Loan's Full Spectrum Lending division is a disgrace to an increasingly disgusting mortgage business.
Last April, my wife and I decided to refinance our home. So, we made a few calls and settled on Countrywide's Full Spectrum Lending because we liked the agent we dealt with. His name was John Donaghue, and he suggested getting an interest...
The complaint has been investigated and resolved to the customer’s satisfaction.
In September 2007 I ordered a designer lunch bag from Lean Cuisine. It was to be shipped within 8-10 weeks. At the same time a friend placed an order for the same item. The cost was $9.95 which included shipping and handling.
Around the beginning of December I spoke with my friend and found out that she had received hers before Halloween. Believing that...
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband bought me the N*A*P pink slippers from Brookstone for the holidays. The right slipper was defective in that it made my right foot turn on it's side which caused pain in my right foot and knee. The left slipper was fine.
We went back to the store with the receipt and the original packaging to ask for an exchange or refund. After explaining that...
The complaint has been investigated and resolved to the customer’s satisfaction.
R.T.D. is a terrible customer service nightmare. They treat people poorly, fail to do thier jobs properly, and by far are not a safe means of transportation. I have had drivers preach the word of God to me, call the cops on me when I spoke against thier God( ask Ms. Barbra Brohl about the 14 last year and the two preachers). On Christmas Eve, 2006, the bu...
The complaint has been investigated and resolved to the customer’s satisfaction.
I've been using Roger's wireless service for 10 years, with three wireless phone plans costing a total of $200/month.
Over the last few months, ROGERS consistently added $12 - $28 onto my bill claiming that they were international text messages.
I keep all text messages sent in a folder on my phone and after reviewing them (every time I receive my bill...
The complaint has been investigated and resolved to the customer’s satisfaction.
I took a truck into the service bay today. I was given an estimate of $200.00 until they were able to determine the cause of the check engine light. Once they determined what it was, I felt their price was excessive, so I went to pick up my truck. I was then informed that it would be a $95 charge due to the diagnostic test they had to run. Not once was I...
The complaint has been investigated and resolved to the customer’s satisfaction.
The accident occurred a little before 5 pm on 12/2/2007 at the intersection of Ohio Dr and Park Dr in Washington DC. My car skidded when going around a turn and hit the curb, spun around and hit the curb again. At this time, I thought the car was fine and tried to drive off. After going about 20 feet, I decided this was not the best idea and called Road...
The complaint has been investigated and resolved to the customer’s satisfaction.
The gift certificates I ordered were not in the envelope sent to me. When I contacted Neofill in this regard, I was given the run-around. Finally, they told me there was nothing they could do and they would not re-issue the certificate or a refund. I was told I could contact the salon that the gift certificate was for and ask them to help me.
The customer...
The complaint has been investigated and resolved to the customer’s satisfaction.
Unfortunately, I live in a development where Smallow Management Co. is in charge of our home owners association. When attempting to resolve a situation regarding home improvement construction I contacted the office only to be demeaned and attacked verbally by Marie Flynn. Marie was upset when I spoke with her, taking the issue of the "construction"...
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a digital Nikon camera for our son in September for his birthday. Two months later the lens got stucked. We were unable to use the camera. Best Buy, were we bought the camera, was kind enough to print a copy of the receipt and we mailed the camera back to Nikon. They send us a bill to fix the camera for 105.59, the price we paid for the camera...
The complaint has been investigated and resolved to the customer’s satisfaction.
Pella of Kansas City failed to provide the correct skylight flashings for my roof windows. After a long delay, they sent additional skylight flashings, and invoiced me for an additional $2625. I complained that the correct skylight flashings should have been in the original order since I discussed the roof type in detail with my Pella sales representative...
The complaint has been investigated and resolved to the customer’s satisfaction.
Dec. 13 I had a long conversation with someone in sales at Vonage. Included in the conversation was the fact that I have the ATT Elite High Speed Internet package. "No problem, works GREAT with Vonage." Made the decision to transfer both phone numbers to Vonage. Dec. 17 ATT disconnected my line, but eliminated my primary service completely since my Vonage...
The complaint has been investigated and resolved to the customer’s satisfaction.
Today, the trend is to shout from the highest mountain that you are service oriented, but rarely follow through on actual service. No company epitomizes this more than RCN.
Here is my most recent (and final) experience with RCN. It contains a price hike, two service outages, and a complete disregard for the needs of the customer. See if you agree.
I...
The complaint has been investigated and resolved to the customer’s satisfaction.
There is a mentally ill general manager at ruby teusdays that hats kids, and enjoys yelling and screaming at good employees, and causing the best worker to leave, she has not made apologies, to the employee, and this is not the only employee that has left because of her, apparently ruby teusdays condones this kind of behavior and rewards the dispicable employees, and takes advantage of the good ones, do not go there.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been having broadcast t.v. problems with Cablevision since 12/11/07. They have not fixed the problem, they have totally lied to me as a consumer and have not compensated me for the loss of service. They are having technical problems with their t.v. broadcast signal on many channels, but when I call their customer service department, they claim no one...
The complaint has been investigated and resolved to the customer’s satisfaction.
It is interesting to note that United Airlines has dropped the slogan, "Fly the Friendly Skies of United." Either United knows that they cannot keep tdhis promise (of "friendly skies") or they simply do not care. I believe it is the latter.
Throughout the 80's and early part of the 90's, I was spending a lot of time on planes flying for work. While it wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have my account closed by nfcu when learned I filed a bankruptcy against them. My account is where my paycheck goes twice in a month and I need that account to pay my bill, buy food for my wife and two daughters, withdraw cash from atm's and to pay some other expenses. Now that my account is closed I don't know what to do to all of these personal business.
The complaint has been investigated and resolved to the customer’s satisfaction.
Trane Company at the Lexington Ky plant has a bad record of deceiving people. I came to work on April the 28th of 2007 for overtime and before I go on have had a good working and ethical record history with them for 11 years. On that day, starting around 6:30 am that morning and also have worked to 10:30 pm the night before was encountered by another...
The complaint has been investigated and resolved to the customer’s satisfaction.
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Illicit Encounters has left an official reply on this complaint.
This website gives the impression that they charge a big membership fee (£119 for one months membership for men) because they have a large number of married women on their website who are looking for illicit affairs outside of their marriage. Unfortunately, once you have joined, you discover that it's just like any other dating website. Full of hoaxers and...
The complaint has been investigated and resolved to the customer’s satisfaction.
Bank of America uses incorrect dates for transactions. Here is the scenerio...on the evening of August 14 I went to bed, knowing that my paycheck from work would be direct deposited at midnight on August 15th. I told my husband that if he was up later that he could go ahead and pay our cell phone bill online when he saw that my paycheck was direct...
The complaint has been investigated and resolved to the customer’s satisfaction.
On December 21, 2007 I signed up for the Qwest/DirecTV bundled package. After 12 years with the DISH network I felt it was time to leave as they also increased their pricing, not concerned about their loyal customers. As the Qwest 'on hold' message states, 'one bill, one payment for all services'. Well that isn't exactly true. It took over 6 months of phone...
The complaint has been investigated and resolved to the customer’s satisfaction.
This company has high pressure agents who talk good but when you get their products it is defective. I talked to a person in Chicago, IL named Chris (Phone # 800-498-5916, EXT 1143) when I ordered an engine and he assured me that the engine was fully tested and ready to be 'just dropped in' to my vehicle. The engine was shipped to the shop and I wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am currently a stylist at smartstyle in rochester, ny. I hope the regis corporation reads this! My salon and a few others in the area refuse to have more than one stylist on most of the time. The problem is this: ppl wont return because stylists have to stop what they're doing every few minutes to answer the ph or cash out retail sales. I had 2 client...