Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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0
Comments
3951
Valerie’s complaints
Jul 28, 2008
11:17 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Ordered direct tv on wednesday and was told installation would occur on saturday. Surprised by such a quick installation I asked them not to tell that they would be here and waste my day make it easy on yourself I told them but do not tell me anything they could not do.
They did not show up!!! They did not call!!! For a 12-4 installation they called at...
Jul 28, 2008
11:13 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I booked a 3 leg flight in Europe for Late April
Newark - Hamburg
Hamburg thru Nurnberg to Milan
Stuttgart to Newark
When I arrived in Hamburg in April to fly to Milan, I didn’t have a flight & paid 300 Euros to get to Milan. I called Expedia many times & was given the run around – on hold for way to long. Apparently they have customer service center...
Jul 28, 2008
11:04 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a package in 04 and an emergency came and could not use it. As usual lost money and no response when calls were made. Some how they show no record when I called refund center after a week of toll free numbers showing up on caller ID. Received call today from 866-902-9833 and they told me to call refund... I did and some how they cant find my...
Jul 28, 2008
10:52 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I would get a whole lot of "winks" when I first made a profile. Then I signed up, and they stopped... Hmmm. Then when I would talk to a girl for a few emails, we would trade regular emails and talk for a second, then she would reply with "why don't you check out my profile on ****site." Why would I want to sign up with another site if I already met you on...
Jul 28, 2008
10:45 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Safeco was difficult to work with and even to talk with. The rep, Farah Azarbarsin, made effort only to avoid helping us. She was uncooperative and threatening and would not or could not answer our questions.
Safeco did not pay medical bills to any hospital/doctors. Paid only a fraction for the personal injury to each person. They made no compensation for...
Jul 28, 2008
10:26 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In 5/08 I purchased 4 Discus fish from Somethingsphishy. One was supposed to be a Siam Red Master. Instead it was a yellow fish. Keith never responded to my query as to getting the wrong fish. 2 of the 4 fish died shortly after arrival. I notified Somethingsphishy with no response. I posted a negative review which was immediately removed and my account...
Jul 28, 2008
10:21 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My 71/2 month old puppy was tragically hit by a car. I was a patient at Banfield pet Hospital in Paramus NJ. I brought my new dog Otis to his first vet appointment at the Banfield vet I used for Angus. I went and he was so good while they were examining him. I had my children with me and the vet assistant asked if I would have the children step out of the...
Jul 28, 2008
9:58 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
College Pro is a nightmare. They try and make you think that their "strategy" is spraying primer and then scraping so that they can see the flaked paint- idiotic. They don't show up, and I hired my previous guy to help out along side and I learned that the CP workers walked off the job. But the manager called me and told me that he has taken them off the...
Jul 28, 2008
9:50 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Not too long ago I purchased a refrigerator from the lowes in rock hill, sc, and when they FINALLY delivered it, (in which they were days late from the delivery day they promised us) when they came to my home brought it in, unpackaged it, and they were moving it, they ripped up my floor in my kitchen, and whoops is all they could say, called the store and...
Jul 28, 2008
9:43 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On June 22, 2008 I have placed an order for a Fuschia 3 lamp, for a total of Eur 432. According to Ambientedirect website, the lamp was supposed to be delivered within 2 or 3 days.
The item I have received about a month later (not 3 days!) was broken and thus I returned it back to ambientedirect.de and asked to be refund or a replacement.
Ever since, I...
Jul 28, 2008
9:33 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
OK, here is my story. My wife and I went on their tour and for what its worth thought that it was a good deal to get into. After some thought, 45 minutes of financial consulting with my wife, we agreed to a deal with Bluegreen at Mountain Loft Resorts in Gatlinburg, TN on June 14, 2008. We were secure in our decision until we came across this webpage and...
Jul 28, 2008
9:26 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I used to have water softener exchange service with Culligan. The local dealer decided to stop providing that service as of November 30, 2006. However the Carol Stream, IL, Culligan office continues to bill me for that service. They have not responded to written complaints, one of which I sent certified mail so I have proof of delivery. They have just sent a notice threatening to place my account with a collections agency.
Jul 28, 2008
9:09 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I joined The Right One after 5 hours of interviewing(at 11:30) at night on May 5th 2008. I put down $1, 500.00 and signed an agreement for a remaining balance of $4995.00. I was told if I cancelled within 72 hours, I would only owe $95.00 processing fee. I called customer service the next day to cancel (left a message) and sent a certified letter of...
Jul 28, 2008
9:07 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
eBay's new feedback system totally sucks. this give buyers all the willpower to destroy someone's positive feedback that they work so hard on getting. i had a buyer (edsbonebed) win an auction and then decide he didn't want it. he emailed me with a question about the item. I then answered his question and posted it in my item description for others to read...
Jul 28, 2008
9:06 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Norwegian Cruise Line in their brochures in the state rooms says... if we leave anything on board it will be shipped to us at our expense... my experience is that it was all stolen.. gifts for three children and three grandchildren left behind in my stateroom was never found ... staffing problems obviously... will never cruise on Norwegian again...
Jul 28, 2008
9:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased an extended warranty from Home Depot. I have requested repairs on my washing machine without success.They have sent service techs that do not show up or bother to call to let us know they are not coming. They have looked at the machine tell us they need to order parts and never come back. they make appointments we take off work and they do not...
Jul 28, 2008
8:42 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a signed baseball bat from this business for a Father's Day present. I ordered it on line and they had the option of including a gift card, which I filled out. Well, they sent the bat, WITHOUT the gift card and included promotional material trying to sell other things. My father had no idea what it was. He thought he had to pay for this bat...
Jul 28, 2008
8:40 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Let me start by saying my husband has previously eaten at Ruby Tuesday twice and had no problems. But about 5 weeks ago we were on our way to Orlando, Fla from Alabama and we stopped in Gainesville at a mall to walk around. The Ruby Tuesday at the mall was not busy, it was around 8pm, the hostess sat us down then we didn't see our waiter for over 5 min. Now...
Jul 28, 2008
8:37 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
A little less two years ago we purchased a set of GE Adora stackable Washer and Dryer about Six months after purchase the washer started acting up when it would drain and spin it would just run away with itsself and sounded like a jet plane coming thru the house and it would not spin the water out of a small load clothes items were still dripping wet when...
Jul 28, 2008
8:34 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In Feb. 2007, I ordered 3 magazine subscriptions from magselection.com: Time, Gardening Guide, and Gardening How-to. Time magazine started arriving about 16 weeks later, even though magselection says within 12 weeks. It's been about 16 months now. I've never received one single issue of the other 2 mags. Over a year ago, I emailed magselection many time...
Jul 28, 2008
8:29 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In June of 2008, I took my 90 yr old Grandma to Warehouse Furniture Outlet to pick out a a new mattress and boxspring set for her new residence. Ricky was our salesperson. We asked to see the ones they had on display outside, since they were on sale. Instead he showed us the more expensive sets, like pillow top and memory foam. Grandma told him she didnt...
Jul 28, 2008
8:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On may 10th 2008 I purchased a watch for mothers day. The watch states water resistant 30 meters. After being worn only about 4 times my wife went in the pool 5ft deep. Upon exiting we noticed condensation in watch and it was no longer working.
The following day 6/15/2008 we took it and receipt to "sam's" club for exchange or refund. After waiting @ return...
Jul 28, 2008
8:17 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On April the 9th I purchased a Charleston style sofa for $1903 dollars. It was to be delivered by May 5 th. We started receiving letters shortly after stating that it was on backorder- no problem! We eventually stopped receiving letters and still had no sofa. I forgot to mention that we paid with a check (Big mistake)! The first week in June I called to...
Jul 28, 2008
7:47 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a vehicle in 4/06 and obtained a lease from US Bank. I decided in 3/08 to purchase the vehicle. My bank secured a loan with me and called US Bank for a payoff. Someone at US Bank sent a faxed quote to my bank, my bank sent a check to purchase the vehicle. Now US Bank says they made a mistake and sent the wrong quote. They want more money. My...
Jul 28, 2008
7:42 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to Lowe's for an estimate to on deck work on May 3, 2008. I paid $35 for an estimate. On May 10, the sub contractor contacted by Lowe's came to look at the deck and take measurements. At the end of the visit he indicated he would fax in the estimate to Lowe's on Monday the 12th and I should hear from them soon after that. Well, I really didn't expect...