The complaint has been investigated and resolved to the customer’s satisfaction.
This is an e-mail I sent today to FedEx:
After many e-mails and phone calls, in which representatives were nasty and said they would not pay any claim, indeed, the last representative we spoke to said because you have no record of the package -- it was not scanned by whoever picked it up! -- that there was no box to scan. We *did* put the box into the drop...
The complaint has been investigated and resolved to the customer’s satisfaction.
My mother went to Brides by Demetrios in Youngstown, Ohio on July 12th to look for a dress to wear to her grandson's wedding on July 26th. My mother can't drive so my father accompanied her. The reason she can't drive is due to a brain tumor that was removed which left her partially paralyzed. After the tumor was removed she had bleeding on the brain a...
The complaint has been investigated and resolved to the customer’s satisfaction.
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Luminess Air has left an official reply on this complaint.
This company is a rip-off. Tried to send back the luminess airbrush before the end of the 30 day trial, they refused it and sent it back. When I called them to find out why they said it didn't matter since it was now past the 30 days. They have continued to try to make debits on my credit card and threaten collections. The phone number at collections doe...
The complaint has been investigated and resolved to the customer’s satisfaction.
I never realized what a slip shot operation Menards is. I was always a big Menards fan until they built their new BIG Menards. I always felt like I was getting a good deal in the older smaller store; now I see that we the consumers are paying for the newer bigger store. The prices have definitely increased in the goods I used to buy regularly at the old...
The complaint has been investigated and resolved to the customer’s satisfaction.
I advise everyone NOT to get everscam!!! I placed $60 on my phone yesterday. Talked maybe one or two times. Checked balance and it said I think $54. I hadn't talked again because I've been at work. Checked my balance again and it said $000000. Evercom just took my money and will not replace it. DO NOT go with everscam. I'm getting hooked up with AT&T or...
The complaint has been investigated and resolved to the customer’s satisfaction.
After buying and having my car serviced at elmhurst toyota for 5-years, I was amazed at what happened last saturday. I cracked my driver's side mirror; not the casing or motor, just the mirror. I took it in to get replaced. two hours later, they said it would have to be ordered and would cost $300.00. since I had already spoken with autozone and knew the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I will never again use UPS. I was supposed to receive a package last week and it didn't arrive I called to find out where the package was and found out the driver said the package had the wrong street and I confirmed the street and it was 100% correct. There was no ERROR! This was on Friday and UPS stated they were sorry and that I would receive the package...
The complaint has been investigated and resolved to the customer’s satisfaction.
Stay away from Road Loans and Triad Financial. They are a rip off company, they will steal your money, go somewhere else. after receiving my check in the mail, finding the car, paying out off pocket for insurance and doing all the paperwork with the dealer, I was told to reapply because I had not put my second job on the application. Later on, I found out...
The complaint has been investigated and resolved to the customer’s satisfaction.
My 70-year old father went to the Affordable Dentures office in Zanesville, Ohio, to replace his existing dentures. My father had been reluctant to get his existing dentures replaced because he feared that he would have problems with the new dentures. Our family encouraged him to go ahead and get new dentures and assured him everything would be...
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently switched my cable service from WOW to Comcast, and boy was I pissed when I tried to get some help by phone. On 09/30/08 I was surprised to find that the help button on my remote did nothing. My first phone call was a useless person who kept repeating the same thing over and over, but could not answer specific questions like "Which button do you...
The complaint has been investigated and resolved to the customer’s satisfaction.
Today, Van Ru really pissed me off. I called them at their Arizona location only to give them a courtesy call. Commonwealth Edison had been billing me for the past 14 months at my former apartment even though I had been evicted from it 14 months ago. Just today I received their first letter, which prompted me to give them the courtesy call. I carefully...
The complaint has been investigated and resolved to the customer’s satisfaction.
I hired Miller Cleaning Inc. of Lincoln, NE to clean my home and paid in advance for 1 year to get a lower per visit rate ($1880-not cheap!). They duplicated charged me and won't refund the mistake (yes, that's over $3400 in charges that they are making interest on while it sits in their bank account and I pay interest on)! Their cleaning was poor, and they...
The complaint has been investigated and resolved to the customer’s satisfaction.
I replaced a twenty five year old heater and central ac unit. The old units were trouble free till the very end... cracked cast iron manifold in heater and rotting coils in outside unit of ac... 25 years... not too bad.
Replace them with Bryant furnace and central ac unit five years ago. The ac has gone out four times in the last 3 years. One time contact...
The complaint has been investigated and resolved to the customer’s satisfaction.
Our home has been two years in the planning and building. Over a year ago I went to Rock Tops in Saline, MI and met with David Gough. Our architect had specifically designed the kitchen island to be a “showpiece” of the home. It was large (5’ x 9’) but designed so that a single piece of granite would be used as the countertop. At this meeting, I told David...
The complaint has been investigated and resolved to the customer’s satisfaction.
Two Delta experiences during the past 30 days:
International flight (Atlanta-Incheon and back) that featured broken seat trays and seats, slightly dirty aircraft, filthy bathrooms that weren't maintained for 14 hrs, indifferent/bored flight attendants who avoided work, marginal food. (Compare with Korean Airlines: outstanding service, superb food...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was a truck driver with Werner, 1yr ago I went to San Antonio TX, for a drop, I left the truck in a rest area because my time was up for the day, when I came back for the truck it was gone, Werner took the truck, without notifying me I call them they said they dint know anything about it, now I cant get a job with no other truck company, cause they have...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been a customer of Flagstar Bank for a few months now. I travel in the Atlanta area and have visited many branches throughout the area and I am shocked at the lack of professionalism that I have experienced. For one thing, the dress is ridiculous. Super tight clothes, cleavage exposure and bibles on desks are just some of the things that I found to...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a delivery of a Hutch on 8/30 and the top section had a lot of damage (base broke glass shelves broke, glass in door scraped.) to it so we contacted the service department and they stated it would be delivered on 9/4. I asked why I had to wait so long it was not my fault.
I contacted the store located in Brentwood, TN off of Mores Lane and spoke with...
The complaint has been investigated and resolved to the customer’s satisfaction.
To anyone out there searching for a moving company: please avoid All My Sons Moving of Connecticut. These guys are thieves. Literally.
I employed their services for a local move (they actually contacted me) and was thrilled when the woman on the phone told me that "We have had 0 complaints filed with the Better Business Bureau." Shame on me for being so...
The complaint has been investigated and resolved to the customer’s satisfaction.
My car was reposed and they only had it for 4 days and I just want to make everyone aware that once they take your car or truck they report it as repossession to all 3 credit bureaus. After speaking with a rep from americredit he stated that if they have it for one day they report it I said that is illegal because companies don't report until the end of...
The complaint has been investigated and resolved to the customer’s satisfaction.
I went in to Hair cuttery, 4351 Washington Rd., Evans, GA. I asked for a perm, a hair trim, and style--I emphatically stated "no bangs." I left looking like a wet lop-eared poodle, with bangs. Mary cut all my long hair off--my hair is so short it can't be styled. It is cut unevenly and in some places will not hold a roller. Mary said she had worked at...
The complaint has been investigated and resolved to the customer’s satisfaction.
Bally's Total Fitness is an absolute rip off. They are trying to sell me 'debt' to bill collector who are saying I owe 4, 000 dollars for a contract that I just started three months ago. They tell me after the I sign the contract that they charge for the whole contract and they took me for three years. So they add up they monthly charges for the whole three...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am a current assistant manager with a family dollar store so I can't include too much info. Believe me, if I could work somewhere else I would. Which is sad because I have almost 16 years experience with this company. I have even been a manager before. However, the way things are done at this company is unreal.
First there is the payroll issue. They...
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife and I were going over our credit card bill and found a charge of $14.95 being applied EVERY MONTH by this 'Encore Marketing International' in Lanham MD. I have disputed the charge to the credit card company but the number provided by Encore Marketing only gets a voicemail recording. We do not ever remember authorizing this charge and at this point...
The complaint has been investigated and resolved to the customer’s satisfaction.
WARNING, although we've heard WONDERFUL things about Blue Nile and once thought of purchasing their stock, my husband tried to buy me an anniversary ring from them. He thought all was fine until he received a phone call from their customer service saying the diamond he picked is not available. It was when he put the ring together online. Ironically they...