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Optimum

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1.2

Overall reputation rating based on reviews and complaints

Optimum earns a 1.2-star rating from 21 reviews and 1043 complaints, indicating that most subscribers are dissatisfied with service.

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Optimum Complaints Page 53 of 53

ComplaintsBoard
B
1:17 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Cablevision has been charging their customers an additional charge if you have more that two boxes.in my case I have three but they are already charging me for the 3 boxes in which i'm paying 19.50. Then they add an additional fee and call it "additional set" at 5.00 per month. When you call to question this bill-they tell you its a surcharge for a third box, but does not say this on the bill.

Read full complaint and 35 comments
ComplaintsBoard
S
12:00 am UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I've had cablevision... From the very beginning... I've had trouble with them... 1) when I sign up... The rep told me a certain price, then when I got my bill it was a higher price... This went on for over a year and still going on... I've tried to resolve it with them.. Even contacting bbb... No results... Recently, I order optium triple play... And I did...

Read full complaint and 60 comments
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