The complaint has been investigated and resolved to the customer’s satisfaction.
My mother suffered a massive stroke in 1975. She is partially paralyzed and is blind on her left side, as well as deaf on her left side. She has no use of her left arm at all. Today it is September 04, 2008. She is still alive and going strong. My mother walks with a supportive brace. In July she was visiting relatives and had a TIA. She fell and broke her...
The complaint has been investigated and resolved to the customer’s satisfaction.
Thursday, July 24th, 2008: I took my laptop into Best Buy to have them work on it...after all, they sold it to me. Told them to put Windows Vista back on it, and to install Windows XP on it as well to run both of them. They say it's no problem and it will be done within 3-4 business days.
Saturday, July 26th, 2008: Get a call from Best Buy saying that the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am writing on behalf of my sister. She flew with delta yesterday morning at 9am on flight number 5552 and was charged $140 for checking a second bag and because they said the second bag was over the weight limit. We made sure and insisted that they please do everything possible to make sure the bags would get to their FINAL destination, the agent looked...
The complaint has been investigated and resolved to the customer’s satisfaction.
The sales pitch sounds great! Carmax is unlike any other (they tell you) when you are looking to purchase a used car, because they provide a 30 day warranty "in writing". Sales personnel at all levels tell you that you have 30 days to visit the dealership's service department for "any" problem encountered under this warranty and it will be fixed. Upon...
The complaint has been investigated and resolved to the customer’s satisfaction.
I received loan from Wachovia Dealers Services a year ago. All of payments had been made on time, one month my payment got lost in the mail. I received a call from a lady named Kathy, she was rude from the start. She didn't even ask me who I was to make sure she had the right person. The first thing out of her mouth was "Why haven't we received our payment...
The complaint has been investigated and resolved to the customer’s satisfaction.
I leased a washer and dryer combo from azuma for a total of 1 year. My first issue was when i made an online payment with my check card and was charged twice. It took 2 months to get my money refunded and it came in the form of a check- super inconvenient. When i had the appliances picked up i received a final statement that was for bogus charges in the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am so pissed a first choice power (last choice power now). Their rates are unpredictable and high so i switched companies. Of course fcp gets back at me by doubling the rate. If i used that much power it wouldn't be half as bad. I work all day, so the a/c doesn't run until the middle of the night. Just two of us living in the house with no kids. Laundry...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was speaking to a friend online who told me about a new laptop she bought at Best Buy on sale for $799 I went to look at it on line and there it was on sale at Best Buy for $749 This really aggravated me to see that a store would overcharge a customer and not say the lowest sale price which was current. This friend told me there were many college student...
The complaint has been investigated and resolved to the customer’s satisfaction.
I made an internet request for a personal computer to be built for me in December 2007, I also opened up a line of credit due to the great promotion of a year to pay without interest. The order was placed the 5th of December and after waiting 2 weeks I attempted to track what happened to my computer. After much going back and forth, they said they would...
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up with bankcard empire last month and i received the training package and it looked righteous I paid $150.00 for this business that was the first phone call I was really excited. Then the second call came the director was asking for $2500.00 hundred I was taken aback I really get upset when you sign up for a business they get you for the initial...
The complaint has been investigated and resolved to the customer’s satisfaction.
I finally received a letter from Pre-Paid Services, Inc. (PPSLI) stating that my personal information documents had been shredded as I had requested over a year ago. I had requested that my personal information be retrieved from the PPLSI associate. They had original refused to assist me in this matter and stated I could not use PPLSI services to assist me...
The complaint has been investigated and resolved to the customer’s satisfaction.
WSR corporation is full off horror stories about this company. They soled us a company what was not licensed to do so. At this moment we are gathering people to support a claim (people from all over the world) and take legal actions towards this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
I live in an apartment in central Phoenix of 985 sq ft. I live here with my husband and two little boys. Our apartment is a two bedroom, two bath with washer and dryer. My problem is that my electric bill is an average amount of 250.00 dollars a month!!! I have talked to 1300 sq ft home owners that pay the same amount or less in electric (with SRP). APS ha...
The complaint has been investigated and resolved to the customer’s satisfaction.
I noticed a charge on one of my credit cards for 1.95. At first, I thought it was a short billed item on a purchase that I had made. Now, when I check online, I see that a charge of $14.95 has been charged for the current month. I have no idea who these people are and decided to check on google.
I bought flowers some time online and can't imagine thi...
The complaint has been investigated and resolved to the customer’s satisfaction.
I can't believe that all I did was order a bouquet of flowers for my mom before Mother's day through proflowers.com and applied (through a 3rd party website) to get a rebate on my shipping, then to find out all of a sudden I'm in this "club" charging me $14.95 every month!
This has gone on since May 08 and it's Sept and I just realized they are doing thi...
The complaint has been investigated and resolved to the customer’s satisfaction.
Imagine my surprise when I received a letter stating that you have been working with us for some time to resolve our financial problems.
I sit here looking at our last statement -- $109 due by 8/15/05. I paid 40.00 on 7/28/08, $60 on 8/26, $9.00 on 9/4/08 using the bill pay service offered by Wells Fargo bank. Wow due 8/15 – paid by 9/4/08 – we are quite...
The complaint has been investigated and resolved to the customer’s satisfaction.
I brought my 2003 350Z to Autoway Nissan complaining of an abnormal noise in the transmission. I was told that the noise is a "normal" noise for the 350Z and will probably get louder with age. I contacted Nissan North America and expressed my dissatisfaction with what I was told and was told that someone would contact me the following day.
Needless to say...
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased bedroom set for 14 year old girl 12/02. By April of 04 the dresser was bowing in the middle. We purchased the goof proof for an extra $100.00. Guardsman told me "you live too close to the beach, that caused the particle board to warp, and so sorry, we don't cover warping..."
Appalled, I let this go. I admit, my fault. Recently stopped by Bob'...
The complaint has been investigated and resolved to the customer’s satisfaction.
I booked a nights stay with Travelocity at Best Western Hotel.
The listed price was $95 and when I confirmed the booking it said taxes are applicable and brought the charges to $114. When i got to the hotel they charged me Taxes all over again and i ended up paying $133.
The best part is that in the reservation confirmation came from Best Western and...
The complaint has been investigated and resolved to the customer’s satisfaction.
Ok I had a delivery today per the salesman The delivery men were supposed to take down the old bed and frame and setup the new bed, frame and mattress', they came saw the old bed and said they do not take down the old bed and when asked if they set up the new on they said they do not...they told the person at my house they "HAD TO" sign for it and he did...
The complaint has been investigated and resolved to the customer’s satisfaction.
What gives Bob's drivers the right to think that they can leave their trash from a delivery in the Street...Bob needs to teach his people about respect. On Sept 4 they made a delivery and unboxed it in the Street...First they had the Street blocked by the empty box and this caused drivers to come to a stop and work there way around the empty box. After the...
The complaint has been investigated and resolved to the customer’s satisfaction.
What am I'm going to do... I spent over 1800.00 in tires and rims and alignment? On my way home front end started bouncing and I almost ran off the road. They forgot to tighten front end after alignment... I went to another tire kingdom to get fixed they couldn’t believe it. I was there 6 hours and they said was fixed but now it is worse than ever. Brand...
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought time share at new hotel, have not been able to stay at new hotel for 3 years. UVC tells me only a portion (35%) of the hotel (via del arco) is open to the time share holder. oops, forgot to mention that during the sales pitch. totally poor customer service...don't stay at a villa resort / or a uvc property... they will try to suck you dry.
Rhonda...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have called several times to get my db30 fixed, and all I got was excuses. Or tips on how to fix it myself. When we got it home, the brakes were locked up and when at idle the clutch would engage on its own. Scary. Or while riding a dead cow sound would come from the bike and it would stall out. And it had oil pouring out the breather. They said it must...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a car from these clowns and it was a lemon. They had me come back 4 times to make the necessary repairs. Each time they said they were too busy and had to reschedule. I drove 3 hours each time for nothing.
Randy Miller is the President, and probably the sleaziest businessman I ever met. They brought me into his office like it was some sanctuary...
