CB Appliances Trane Complaints #62-81

Trane review: fraud ( 8 comments)

Valerie

Aug 25, 2008 6:30 am UTC

Review updated: Dec 14, 2024

Resolved

Trane Company at the Lexington Ky plant has a bad record of deceiving people. I came to work on April the 28th of 2007 for overtime and before I go on have had a good working and ethical record history with them for 11 years. On that day, starting around 6:30 am that morning and also have worked to 10:30 pm the night before was encountered by another employee who had words with me on being in his work area. I made a comment that I was temporarily in work area and going to move on and told him to shut up or else.

A bystander by the name of Jeff Bond, said I was going to place a devise in workplace and he called 911 without me knowing about it at the time. Two or three hours later Don Black the general manager called me to the office and he and Kevin Thompson interrogated me on stating what they heard I said. Don Black a deceiver told me they had two or three witnesses on what I said.

They took me to main office and never told me anything, but had let dispatched police in to also interrogate me. I admitted to them mentioning a devise, but they( Sgt Varney) put in police report that I had placed a devise in the plant. Varney also made me and put words in my mouth and charged me with a 2nd degree felony. The police never got charge fully their way, the charge ended up being prosecuted as 3rd degree misdemeanor. Overall this Don Black is a deceiver and so is Kevin Thompson. Jeff Bond rats on his union brothers and I hope all see this letter. Also Sgt Varney with the Lexington Ky police department # 22512 is a shrewd little deciever punk who arrested me. By the way, this company will have to pay me my pension when all is due. But I would not care to draw it if I could see this company go out of business.

To all you out there, I will never buy another product from Trane. This company has had a bad reputation of letting a lot of people go. They seem to keep the perverts like John Sampson who looks at porn sites on company property. That day would have been different if I pleaded the 5th and called in my lawyer. I learned one thing never trust or call on your union, they are powerless. as in my statements above an attorney is the answer. Old Dick Karcher another deceiver would have had a different outlook.

By the way Varney never read me the Miranda rights till after he interrogated me. They could get in trouble for this.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

8 comments

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mikereg

Lincolnton, US

1 comments

mikereg of Lincolnton, US

Apr 28, 2019 2:40 am UTC

Unit was installed less than five years ago. This winter I had to replace a defrost board now I have to replace an expansion valve for AC. My previous Rheem builder quality units lasted 10 years without issue.

RikoE

Canton, US

1 comments

RikoE of Canton, US

Jun 30, 2019 6:36 am UTC

We bought a A/C on 5/19 and have have 5 parts replaced and it still dont work and cant get a new one even though it was wired wrong at the factory. Do not buy a trane

Bad Trane Air Unit

Smyrna, US

1 comments

Bad Trane Air Unit of Smyrna, US

Aug 11, 2022 5:59 am UTC

Verified customer

This unit has had 3 repairs in 3 years and has not worked all year. All we get is excuses about not getting parts. I want a new unit at trane's expense.

GarK

Tampa, US

1 comments

GarK of Tampa, US

Apr 22, 2023 4:14 pm UTC

Verified customer

Unit stopped producing heat Dec 2022. We have been waiting over 90 days for parts.

Model: 4TWR7036B1000DB

Serial: 21126T085F

Man. Date: 3/2021.

Installer: June 2021

Polar Express

220 Lavender Ct

Orlando FL 32807

[protected]

Invoice 1460

2 units $19,550

catherine lawrence

Decatur, US

1 comments

catherine lawrence of Decatur, US

Nov 20, 2023 12:42 am UTC

Verified customer

Heatpump purchased on 9/29/2021. Failed on 9/ 28/2023. Compressor broke. The dealer Ipurchased from sold business. New owner wants 900.00 plus cost of freon and clean drains. Trane only covers compressor no labor. I would like Trane to cover more of labor cost.I have A 5,400.00 worth of useless metal and bolts.model # A4HP4023A1000B

Albert Bryson

Secaucus, US

1 comments

Albert Bryson of Secaucus, US

Nov 25, 2023 12:01 pm UTC

Verified customer

I received an email from Customer Service regarding order number: US-[protected]. They did not provide an customer service phone number to contact them about regarding a credit car payment. They want me to update the payment method.

My name is: Albert M Bryson

Email: bookwurmab@gmail.com

Phone number: [protected].

TheDonies

Miami, US

1 complaint

1 comments

TheDonies of Miami, US

Dec 25, 2023 9:30 pm UTC

Verified customer

First the motor failed making the uit inoperable for two days. When the condenser needed replaced, we waited 8 weeks for repairs. We have had many weeks of no service. The leakage caused damage to subfloor that will need to be replaced.

Lisa McC

Cary, US

1 comments

Lisa McC of Cary, US

Dec 14, 2024 6:23 pm UTC

I purchased an energy efficient Trane HVAC 6 months ago. The heat no longer works. I thought Trane was a high quality and dependable brand that I wouldn't have issues with. Turns out to not be the case. Very disappointed and not worth the money.

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