Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Aug 26, 2008
8:27 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased some Debbie Travis bowls at Canadian Tire in St. Albert, Alberta, Canada. I ensured that I read all the labels to confirm these bowls were dishwasher and microwave safe. After washing the bowls in the dishwasher, I noticed cracking between the bowl surface and the exterior clear finish. I emailled Debbie Travis (which was almost impossible) and...
Aug 26, 2008
8:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I received such rude and incompetent service at Stein Optical by the staff and management(one Erica Zimmerman and Elise)it could go down in legend.I came into the store after received message on my voice mail stating my eyeware was ready for pickup. Upon arrival I stated why I was there and was promptly told my package was missing. I asked if she would...
Aug 26, 2008
8:20 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I always order my egg whites cooked. This restaurant seems to not be able to do that on a very consistent basis. The State Health Department requires them to make a posting on their menu to the effect that "undercooked eggs are a potential health hazard". Runny egg whites on my plate are unsightly, unappetizing, potentially unhealthy and just plain...
Aug 26, 2008
7:48 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My phone has been giving me trouble since I've been with AT&T and the service is horrible. I first went into a store to "purchase" another phone. I wanted a refurb but the store clerk said I would have to go online for that. I went online and there the option to buy another phone kept going around in circles. Later that night I called AT&T and none new how...
Aug 26, 2008
7:33 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was refused service today after being a patient for over 2 yrs because I complained to the manager all the issues I've been having with their facility. Jocelyn, (the regional manager of Pinole Dental in Pinole CA 94564) embarrassed me and had me crying in front of all of the patients and her staff, I missed my appt. because I wanted to talk to her and she...
Aug 26, 2008
2:04 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My battery needed replacement so I trusted this place to take good care of me since I live in the neighborhood. The manager suggested the best, Ultima battery, supposedly a 5 year battery. I sprung for the $244 battery. Yes, that is right... $244! Five days later the battery was dead in my garage. The tow truck guy told me it was the battery. I called...
Aug 26, 2008
1:52 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased avast spyware on two occassions i did not receive. I contacted avast by email said they said they had no record of it. I looked at bank records and the first time there was no payment taken from account. The second time there was twice the amount taken. Is this ripoff or is this a pirate!
Aug 26, 2008
1:48 am UTC
Aug 26, 2008
1:41 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I opened a DHL account this year. A sales rep called to welcome me aboard. I shipped many items with them with no problems. I shipped a car seat in April 2008. I have shipped two or three before that. The DHL calculator showed about $64.00, with is about average for a box of 48 lbs. So I sent the invoice to the buyer (ebay sale) and then made a pick-up...
Aug 26, 2008
1:38 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up to be an independent consultant in august 2007. However, after a few weeks I decided it was not for me since no one I knew was interested in buying. When I contacted customer care to ask about a refund of my sales kit, I was informed that the company does not refund the purchase of the sales kit! However, per the consultant agreement,
'if I...
Aug 25, 2008
10:56 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I want to share my worst flight experience ever with you.for more then 10 years I travel world because of my job .On 19 th december we take Lufthansa 13.55 pm flight from Istanbul to Frankfurt�then connecting flight to New York at 17.00 pm.From beginning I was concerned about 1 hour transfer time (the flight schedule was arranged by local Lufthansa...
Aug 25, 2008
10:44 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Letter sent to Telstra follows:
"After a period of rather intense lobbying from Telstra with regard to switching over to the Next G network from the CDMA system, I recently changed over while I was visiting Geraldton.
I was advised that the Samsung A412 was the correct phone for use in regional areas and as my home base is 4 kilometres south of...
Aug 25, 2008
10:36 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought RX 8 in 2004 with 17, 000 miles and till now car went at least 3 times for gear problem. I still have warranty of 15, 000 miles left and have gear problem and they refuse to fix it for no good reasons, they are saying it is my duty get it
fix and I cannot understand how it is my duty to fix, can somebody can explain ? Not only that I had taken for...
Aug 25, 2008
10:31 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This is at least the seventh time that I have gotten a hamburger from a Sonic where the bleeping staff interpret no mayo, no mustard as giving me just a bleeping slab of meat and the roll - no lettuce, no onion, no tomato, nothing but the frigin meat and bread. I am never going to order at Sonic again because the service is awful.
Aug 25, 2008
10:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
3 refigerators to get one that works, last all my food in the process. Plus time off from work to accept delivery each time. Then I sent in my delivery refund for $75 which was refused because the refrig number did not match (of course not it was the 3rd refrig) After a 1/2 day on the phone, several calls and finally talking to manager, refund is granted. I...
Aug 25, 2008
9:57 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a pool cover for a rental home in Colorado a couple of years ago.My tennants said the poolcover was inverted, as I was not living in the house I never really opened it up.
After close inspection I noticed it was inverted so I called Judy and tried to resolve this issue but now they want me to pay them to correct their mistake. The cover cost...
Aug 25, 2008
9:49 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Manchester subaru is begging to go out of business again after yet more investigation into fraud. This is the blight of new hampshire and a sad story of corrupt business practices. This self-grandeurizing "4th largest subaru seller in the country" apparently gains its title by stiffing out of staters and canadians. For example, jack berkowitz promises a...
Aug 25, 2008
9:46 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
LA. Fitness is having thefts that are taking place inside its own premises and is not informing its costumers what is going on. Management does not provide any assistance as to whom you need to contact, file a complaint or get help. You have to do your own research.
The thief waits for someone to get-in with a bag that contains valuables or looks for the...
Aug 25, 2008
9:32 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Countrywide Home Loan's Full Spectrum Lending division is a disgrace to an increasingly disgusting mortgage business.
Last April, my wife and I decided to refinance our home. So, we made a few calls and settled on Countrywide's Full Spectrum Lending because we liked the agent we dealt with. His name was John Donaghue, and he suggested getting an interest...
Aug 25, 2008
9:30 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In September 2007 I ordered a designer lunch bag from Lean Cuisine. It was to be shipped within 8-10 weeks. At the same time a friend placed an order for the same item. The cost was $9.95 which included shipping and handling.
Around the beginning of December I spoke with my friend and found out that she had received hers before Halloween. Believing that...
Aug 25, 2008
9:14 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband bought me the N*A*P pink slippers from Brookstone for the holidays. The right slipper was defective in that it made my right foot turn on it's side which caused pain in my right foot and knee. The left slipper was fine.
We went back to the store with the receipt and the original packaging to ask for an exchange or refund. After explaining that...
Aug 25, 2008
9:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
R.T.D. is a terrible customer service nightmare. They treat people poorly, fail to do thier jobs properly, and by far are not a safe means of transportation. I have had drivers preach the word of God to me, call the cops on me when I spoke against thier God( ask Ms. Barbra Brohl about the 14 last year and the two preachers). On Christmas Eve, 2006, the bu...
Aug 25, 2008
8:54 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I've been using Roger's wireless service for 10 years, with three wireless phone plans costing a total of $200/month.
Over the last few months, ROGERS consistently added $12 - $28 onto my bill claiming that they were international text messages.
I keep all text messages sent in a folder on my phone and after reviewing them (every time I receive my bill...
Aug 25, 2008
8:35 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The accident occurred a little before 5 pm on 12/2/2007 at the intersection of Ohio Dr and Park Dr in Washington DC. My car skidded when going around a turn and hit the curb, spun around and hit the curb again. At this time, I thought the car was fine and tried to drive off. After going about 20 feet, I decided this was not the best idea and called Road...
Aug 25, 2008
8:30 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The gift certificates I ordered were not in the envelope sent to me. When I contacted Neofill in this regard, I was given the run-around. Finally, they told me there was nothing they could do and they would not re-issue the certificate or a refund. I was told I could contact the salon that the gift certificate was for and ask them to help me.
The customer...