The complaint has been investigated and resolved to the customer’s satisfaction.
Having been with First Choice for 4 years and a small business. 3 months ago they starting raising prices and last month was a double of previous bills. When I called them they were no help - said there were no plans available for small business. They were at $.242 / KW. They have lost my business forever and I will being paying $.118 per KW for the next 3...
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I purchased a term policy with Primerica over 20 years ago. At the time, we were told the premium would increase when we reached a certain age. What we weren't told, is that the premium to keep the same coverage we have had would suddenly increase over $1200.00 per year!
So much for the theory of investing the difference!
We are 46 year...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had my car taken from Mark Jacobson before my credit was approved. After several attempts and a month of driving the new car, Southeast financed me at an outrageous amount of 411.00 a month for a Corolla. I only went to look and was fast talked and when they had so much trouble with my financing I told them forget it I want my Honda back...that was a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a ge profile microwave which stopped working after less than 2 years. Warranty only good for 1 year. I called 800-432-2737 on the manual for ge customer care service. They said the charge was $99 to come out and apply it to service and labor. When the tech came out he clarified the charges stating the $99 did not cover any service, labor, or part...
The complaint has been investigated and resolved to the customer’s satisfaction.
I downloaded cyberdefender from a freeware site (Yea - I know, you get what you pay for). I ran it and it found lots of problems that windows livecare didn't. However, this freeware only identifies "problems". You have to register and pay to remove these mysterious problems. Here's where it gets fun. If you decline to pay, it becomes a "virus warning"...
The complaint has been investigated and resolved to the customer’s satisfaction.
IC Systems has the most unprofessional and ignorant employees I have ever dealt with in my life. They all give fictitious names when you ask them to identify themselves. On 9/3/08 I was called by a female who would not identify herself. She was asking for personal information which I was reluctant to provide; especially since I did not know who she was or...
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a call from a Direct Buy telemarketer who told me I had been selected to get into a contest in which I could win $50, 000. It had to do with getting a key that would open a box or something at their showroom.
I thought about it for a minute, I had heard about the membership costs, and knew I wasn't going to sign up. But, I am doing some upgrade...
The complaint has been investigated and resolved to the customer’s satisfaction.
Simmons, what a joke!! They do not honor their warranty. My top of the line Exceptional mattress failed in less than a year with two trough like depressions where we lay. This was deemed "normal compression" by Simmons. I am told the more plush and expensive the mattress, the more likely this is to occur... it is conforming to our bodies. I'm a disabled vet...
The complaint has been investigated and resolved to the customer’s satisfaction.
The Regis Hair Salon in Tulsa Ok. located inside the promenade mall, has some very unprofessional stylists, one in particular named Akishia, always tries to takes the other stylists clients, she practically jumped over the counter to tell me my regular stylist was gone that day but she could do my hair at a cheaper rate, which I think is really...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had Maaco in Pasadena, Texas paint my gas tank and two side pieces for a motorcycle I am restoring. I was clear that the tank, being 25 years old, had some dents and rough spots that needed smoothing out and that two side pieces needed to be painted two toned. Well I got my two side pieces and they were painted one color and for my tank, not only did they...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought the kiyoseki curlers about a week ago. I've used them 1 time and I absolutely hate them. I already own a Solia flatiron and should have stuck with what I know works. The kiyoseki irons buttons are an inconvenience. You can’t straighten your hair from pushing the *** buttons. It also scorches your hair. Don’t believe the nonsense about the supposed...
The complaint has been investigated and resolved to the customer’s satisfaction.
My father, who is 85 years old, has an account with PeoplePc. In June of 2007 I set his account up for him and paid for one full year in advance with my bank account. In May of 2008 my father contacted them and told them he wanted to pay in advance for another year of service for himself. BUT he did not want to use a charge or debit card and he did not want...
The complaint has been investigated and resolved to the customer’s satisfaction.
My company has been a customer of Avaya for probably 2 decades. We have had a contract to provide maintenance to our Merlin phone system. Each year, when the contract was up for renewal, Avaya violated their own contract by failing to notify us of pending increases in the monthly rate. Last year, they did it again and after several phone calls, we got them...
The complaint has been investigated and resolved to the customer’s satisfaction.
I made the mistake of enrolling in The Chubb Institute in July of 2006 for the Computer Networking and Security program that started in August 2006. My first meeting with an admissions rep seemed to good to be true which should have caused a red flag to be raised, but i always see the glass as half full, not half empty so i paid little mind to it.
Behind...
The complaint has been investigated and resolved to the customer’s satisfaction.
Unfortunately I've had this service for over two but I have no choice. (Well I do but). I'm running a eBay /web base business and dial wont cut it. The problem I have is that I pay $70.00 per month for browsing. If I wont to download any large updates I have to do it at 3am, and sometimes it hard to get up that early.
For the money I pay I only get 325mb...
The complaint has been investigated and resolved to the customer’s satisfaction.
I first purchased furniture from Farmers in April of 2008. I purcased a sofa and and king size bed frame. When they delivered my furniture the sofa was torn. So they said they would leave the torn sofa with me until they delivered me a new sofa. After almost a month of no word from them I called to see where my sofa was and it had been in their store for at...
The complaint has been investigated and resolved to the customer’s satisfaction.
I canceled my verizon services in May which included phone and DSL. I canceled not because of service but because of the customer relations people. Everytime you call you get a different answer and a different crappy attitude.
I paid my "final" bill. I had to cancel with two different departments, yet I just received a bill from them stating I have been...
The complaint has been investigated and resolved to the customer’s satisfaction.
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CheapOair has left an official reply on this complaint.
Even though it might save you a few dollars, don't book through cheapoair!!! They double billed me for my flight and after two hours of being bounced around on hold I was told that it will take at least 10 business days to refund my money. The customer service was horrific and they did not apologize or offer anything to make up for taking several hundred...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was on hold (Monday 2:00 pm) for 41:07 min wait time for Cust Serv just to be told «I can't help you- goodbye!" Lousy company - high prices - no customer service - GEXA wants you to pay for services they do NOT provide. Call them and all you get is voice mail jail - NO CUSTOMER SERVICE - customer care representative equals "kiss off stupid"
This company...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had horrible experience with FedEx every time my package was shipped through FedEx. They would not have any fixed time of delivery and they will put a stupid door tag number. You can call them up to see if they can tell you the time when they are going to deliver the package, but they say that they don’t do that. I mean u can’t leave your work and...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was suppose to close this week on a construction loan, and was denied. Over Labor Day weekend, Flagstar said they changed their guidelines. Three days from closing. I am thinking about taking legal action. They cost me about 8000.00 in various fees. The senior loan officer doesn't even have the balls to call me, I found out through someone else at...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a problem with the attitudes of the customer service department when I called about maint. fees. The maintenance fees are outrageous per year!!! You can't expect me to believe that the maintenance on my timeshare is that much per year. Especially when I'm not the only one that stays in the timeshare and I only stay once a year. I have had nothing but...
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not buy one of these. We bought one and within 1 month the screen was messed up (the pixels were degraded or damaged such that it looks like there are fireworks on the display.) Well, Magellan says it is not covered by their warranty because the screen is a component part that is not manufactured by them. So to get the screen fixed would cost an...
The complaint has been investigated and resolved to the customer’s satisfaction.
Raymore and Flanigan we purchased a floor model bedroom due to renovation we had a delivery date for Aug 30th omg!!! They voided our order they sent the drivers without the queen frame they did not deliver the dresser we spent about 8 hours in a weekend...do not shop there...they sold the dresser to someone else as one piece they were rude and then they had...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered one product from LTD on the first day of July, it is now the 3 of September and my item is still on backorder!!! I ordered the item for my fathers birthday and now I’m just hoping that I have the *** thing by Christmas!!! This is the most ridiculous thing I have ever seen!! I really don’t see myself ordering from them again! They just really don’t...