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Valerie

US
Registration date: Apr 03, 2009
719 helpful votes
Complaints 5949 Reviews 0 Comments 3952

Valerie’s complaints

Empire Today - fraud and scam
Oct 22, 2008
11:14 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Empire Today Logo Replied
Empire Today has left an official reply on this complaint.
Bought high priced carpet, not even four months later our carpet is JUNK! Supposed to warranty it, but two months after my initial call, we still have no new carpet. This is a *** company, managers are a joke, and I was actually told by the manager that I purchased UGLY carpet! Please do not buy their carpet. I've been placed on hold to eventually be hung...
Walgreens - unauthorized billing
Oct 22, 2008
10:55 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Took two pictures to print at Walgreens photo lab last Friday. The two photos are passport size photos taken by myself. I uploaded the pictures through the computer and was told it will cost $0.58. About half an hour later, I went to pick up the photo. The photo lab manager took out the photos and ask me whether it is for passport use and want to charge me...
Apex Credit Services, LLC - Stay away!
Oct 22, 2008
10:04 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
These people are scams! Stay away! I purchased a 'Ten Year Old Tradeline for $899.99' from these people. I spoke to Judi Unger, the Director of Client Services, on the phone and she said it would be reported within 30 days. She was actually very nice but I guess you have to be nice to trick people if you're going to steal their money! Anyway, I faxed them...
Protection 1 - Fraud and cheating
Oct 22, 2008
10:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
When I had problems with their previously installed security system that left half my house unprotected, I was informed that it was an 'old system' and the hardware was no longer supported. They then tried to push me into installing a new system. I shopped around and found another service that could install a new system and provide monthly monitoring for...
Exploria Resorts - scam and cheating
Oct 21, 2008
11:32 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought the vacation package in return I would only have to listen to a 90 min presentation. I had 3 vacations and one was to a destination of my choice. The problem is every time I want to go to a destination of my choice they won't or can't give me my reservation. Everytime I call all they want is more money. I haven't gotten my $350 dollars worth and...
Sawnee EMC - Unbielievable
Oct 21, 2008
11:27 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I relocated to an area whereby Sawnee EMC is the only power provider. My credit rating is average and I have a history of paying bills, especially utilities, on-time. Georgia Power was willing to provide Sawnee EMC a letter of credit stating that. I was charged 150.00 ("bases on credit report from Equifax) connection fee... only to be payed back in 30 (ye...
RainSoft - waste of money
Oct 21, 2008
11:24 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I've had the system for 6 years and have averaged at least 3 service calls a year. The system just doesn't work reliably and when it does, the cost of maintenance is excessive. I am using 75 lbs of salt and 5 gallons of bleach each month. None of my neighbors using other systems use anything like those amounts. The network is dealer only. When I attempted...
Silverleaf Resorts - omg
Oct 21, 2008
11:16 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I was wondering if anyone can offer help, I am a single 29 year mom and I went to this awful high pressure place, I am in sales and these guys put me to shame. I was there for 4 hours with them making me feel like if I didn't sign I wasn't leaving. I did the 1k thing and now I am $190 deep and have lost my job due to being in the mortgage industry and I...
UPS - unauthorized billing
Oct 21, 2008
11:14 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I wanted to fax some papers and May took them. Didn't answer my question about the price. Just faxed them and told me I owed them 14.50. Plus, when I questioned the price. She told me she'd be happy when I left the store. If you want to be mistreated, yelled at or over charged just go to 5546 Camino Al Norte North Las Vegas NV. store # 2504 and have May or...
K Hovnanian - Build terrible houses
Oct 21, 2008
11:11 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
K Hovnanian builds homes that do not meet building code. K Hovnanian does not back up the homes they build and make every attempt to deceive the customer into accepting a substandard "fix". K Hovnanian management are weasels. Do not buy a K Hovnanian home, you will regret it!! K Hovnanian does not use reputable subcontractors. K Hovnanian will tell you...
Gallery Furniture - Awful experience
Oct 21, 2008
11:10 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought a new bed at Gallery Furniture and I had also just gotten a brand new iPhone. These phones are $200 when you add a new line but once you add the line, the phone is at $400 to replace. My phone was sitting on table in my bedroom and the door bell rang. It was the wonderful Gallery Furniture delivery guys (two of them). Long story short, when they...
J.D. Byrider - terrible company
Oct 21, 2008
11:09 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I had some financial trouble in the past with mostly medical bills and had to file bankruptcy. Due to this I couldn't get a car loan. The car I was driving was a 94 with over 220K miles. It was always breaking down and that was making me miss work. I needed another car. I didn't have the money for a big down payment and ended up at JD Byrider. Well, at...
Toni & Guy - terrible place
Oct 21, 2008
11:07 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
As an enthusiastic youth i aspired to work for such a large company sadly the reality of it was not what i expected, i unfortunately gave 4 years of my life to the company... in return i got crap hours, even worse pay and no career progression, worked in various branches all over the country and my ex boss (as of last week) is the biggest *** i have ever...
Westgate Resorts - scam and stealing
Oct 21, 2008
11:04 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Westgate resorts left us in a state of absolute amazement. The customer service was the best our family had ever experienced. They were there for everyone of our needs and definitely went the extra mile. We recommend Westgate in Gatlinburg, TN. It was 5 star and will be the only place that I will take my family. After we checked in it was like we were the...
Creepy Hollows - Terrible experience
Oct 21, 2008
11:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Seriously Magnolia you are one to talk about posting the same crap over and over. The mess started the day you posted about sellers you didn’t like and you haven’t shut up since. You and your fictitious names posing as buyers say the same thing over and over again. Let’s discuss creepyhollows dirty little secret. Magnolia removes the nice comments posted...
Tribute Credit Card - Terrible experience
Oct 21, 2008
10:58 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Lots of Tribute cardholders are suddenly complaining that they are having their accounts canceled for bogus reasons. My own account was canceled today because they said I was 2 days late on my payment. I have never been late, never been over limit. My payment was mailed 10 days in advance of the due date. There are TONS of people complaining about the same...
Comcast / Xfinity - terrible experience
Oct 21, 2008
10:53 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
007, you must work for Comcast. I am practically a computer illiterate and I know you either (a) don't know what You're talking about; or (b) don't understand what We're talking about! I never had problems with Microsoft Outlook 2003 when I was with Bellsouth.net or MSN. I've had problems similar to those reported here since Sept. 26. Each day a different...
Lingo Telecommunications - Unauthorized charges
Oct 21, 2008
10:50 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Lingo (VOIP phone service company) has changed the contract term from 12 months to 24 months and contract breach penalty from $59.95 to $99.95 in mid term for all customers by just giving 3 business day notice. This certainly is unethical but is this illegal as well? They make people sign 15 page contract signed in which they had put a clause "Lingo may...
First Premier Bank - fraud and scam
Oct 21, 2008
10:48 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not get a Premier bank Credit Card. They started my credit limit at 350.00, but the want 175.00 1st year enrollment fee and activation fee. If that were not enough, they want to charge me 7.00 a month for the credit card. They are insane and I am insane for getting the card. They will not issue a credit for the amount of money they charged for the 2...
Bally Total Fitness - Terrible experience
Oct 21, 2008
10:44 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I got suckered into a 3 year (!!) contract with Bally's which the only way i can get out of is to either pay the rest of the contract up front or move 50 miles away from the nearest location. I think this is poor customer service to not let people know up front what kind of financial commitment they are making especially with the limited hours and...
IKEA - awful company and its products
Oct 21, 2008
10:41 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a chair. Got home with it, ready to put it together and guess what, the last piece in the... Severely damaged. Needless to say the whole frame is scratched. Now I have to drive again 50 miles to bring it back. And the stupid chair doesn't even fit back in the box. Stay away from ikea. How can they sell such crappy products in the us? I can't...
Buydiscountcigarettes.com - Terrible experience
Oct 21, 2008
10:35 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been buying my cigarettes on line for some time ... from www.buydiscountcigarettes.com Website is off line now... and my account shows "disabled". There is No response to emails I have sent, requesting refund to my checking account for their double charge! (This e-mail address is being protected from spam bots, you need JavaScript enabled to view...
Primerica - scam and cheating
Oct 21, 2008
10:33 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Well I am a Sales Executive at a Co. that relates with the oil industry. Until one time one of my long time not seen friends, invited me to joint Primerica. So I did. Well, at first it sounded good. But days after I started to go to their meetings. They made me to purchase an insurance before even starting to work with them. It was not a have too. But it...
Palisades Collection - Fraud and scam
Oct 21, 2008
10:28 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Palisades Collection attempt to collect on a wireless phone debt that is not mine and has been verified to not even have my social security attached to account. So why are they going after me if this is not my account. Forget that federal law has a statue of limitations of two years for all cell phone debt, or that that we have federal laws protecting...
Aetna - Awful customer service
Oct 21, 2008
10:27 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I was talking to Audry a case manager at Aetna today. She was very rude and did not care about my patient. She seemed angry and when I gave clinical information about the patient she made fun of the symptoms and the situation my patient was in. I was about to turn in a apl for Aetna Insurance for myself but I am going to tell my agent to find me some other...