Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Oct 20, 2008
5:45 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was a member of Flexiclub for the past five years. I wrote to them that I want to cancel now that I have finished the contract. They told me tO pay settlement amount which I did. I was surprised they continue to withdraw money from my account.
Last month they withdrew the monthly amount which I reversed with the bank. This month of October they tried to...
Oct 20, 2008
5:37 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Our air conditioner was not working. They sent out representatives 3 different times in august. The last guy told us it was an a coil that had to be replaced but dte did not cover the cost. We had an outside contracter come out and replace the a coil. He said I replaced your a coil but that wasnt the reason it wasnt working. It is a leak in your condenser...
Oct 20, 2008
5:35 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been shopping at Winco for a couple of months since I moved here to Boise but I won't be no longer because of the jaw-dropping bad customer service. There have been several instances, so many that I get sick to my stomach just thinking about walking into that store. With the economy being so bad I am trying to save some money buying my grocerie...
Oct 20, 2008
5:34 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Today, October 6, 2008, I had my Frididaire dishwasher repaired by Sears Home Services (Sears service order #:65914956). While the repair technician was on-time and courteous, I am absolutely livid about the $179.00 charge for essentially unplugging the drain hose. The time spent in my home was less than one hour and no parts were required. I expected the...
Oct 20, 2008
5:31 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a routine pap and pelvic exam. I have had these exams for years and never had to pay anything for any labs or exam fees. When I got a bill for almost $400 in October I thought this was rather odd. I contacted Prevea and they said that I had had an irregular pap and that they had done additional testing. I asked the billing specialist why I wasn't...
Oct 20, 2008
5:29 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a horrible experience at this restaurant. I came to eat at this location with my family which includes two young children. After I ordered our food and was walking to our table I could hear the manager yelling at his employees in the kitchen. He wasn't just talking in a loud voice, he was screaming obscentities that I cannot repeat here.
I understand...
Oct 20, 2008
5:28 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
If you can find any other store to buy your goods from in Spruce Grove DO IT! The customer service people are down right hostile. I have stood in line and listened to a teller talk down to a customer, and yesterday it was my turn.
As I strolled throught the store, spending my hard earned dollars and quietly whistling to myself, a middle aged customer...
Oct 20, 2008
5:24 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Odenza sells vouchers to companies that offer them to people like me who come to listen to a presentation about a product they would like to sell.
Odenza promises in writing in their brochure that you send $50 and they will book 2 night hotel from a list of cities. We chose Orlando and we chose a date excluding week end and holidays (many limitations, not...
Oct 20, 2008
5:17 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Ongoing problem: December, 2007, I was
actively pursued to put my purchases on Sharper Image credit in the amount of $273.80. When the bill came in late January, I called to pay over the phone but was told there would be a $15 charge, so I mailed it. Approximately 3 months later, I received a bill for the same amount plus late fees. I called Sharper Image...
Oct 17, 2008
12:41 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Yesterday I received delivery of a Bullworker Steel Bow only to be disappointed as soon as it was put in my hand. The box was torn, obviously roughly handled in transit but then again it could be argued whether the packaging was suitable for delivery.
On opening the Bullworker Steel Bow box I find the exercise chart sitting on top of the apparatus held...
Oct 17, 2008
12:40 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We ordered a website through IHouse web solutions, www.ihouseweb.com . Their salesman told us it would auto update from our MLS and it would submit All our listings to several larger websites like, oodle.com, trulia.com ect. Well they did NOT tell me you can’t do both. And to have the listings auto updated on our website that it would cost about $20 to $30...
Oct 17, 2008
12:38 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The reason College pro stays in business has nothing to do with doing quality work. The reason they make money is because they are a franchise operation - they take no risks. They take the first 25% of all money the Franchise Manager generates as a royalty. If the Franchise Manager turns out to be bad, it is in his best interest to continue plugging away...
Oct 17, 2008
12:37 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
KinderCare, just does not Care. They only Care about money that is brought in by the Care that they SAY that they provide to the children in their Care. Unfortunately, most parents believe them. I was the permanent/full-time KLA teacher for 4 centers for over 4.5 years, (totally growing the program). I resigned my position on March 30, 2008, due to unfair...
Oct 17, 2008
12:36 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a lift chair for my father in April. It was not delivered until May. On September 12, the chair quit working with my father in a reclining position. (He's 84) Since then we can not get the chair fixed. Oh, we paid for the Golden Plan, but was told with a lift chair it would be repaired in 3 days if anything happened. Well today is October 15...
Oct 17, 2008
12:35 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We had a small account with them that had $10, 000 plus in stocks. Needless to say, it went down in value recently and they started to pile on their maintenance charges. I decided to close it and get the cash. Easier said than done. I started the process October 7th, there have been glitches galore, and now, to add insult to injury, they are charging me $10...
Oct 17, 2008
12:30 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On August 18, 2008 I bought a GE washer (WJRE5500G2WW) It broke on Sept. 23. They came out on October 1, had to order parts. I couldn't use the machine. On October 8 they came back and repaired it. Today it is having the same problems and when I called back all they said was, well, we'll send someone out next week. Don't use the machine. How can a family...
Oct 17, 2008
12:29 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In early August 2008 we purchased some expensive mattresses, using dealer 0% financing through Citifinancial. As we did not receive any paperwork regarding the financing by mid September, we got nervous. We called the dealer about information, we called Citi, both no luck, Citi did not find any record about our loan. The dealer asked us to wait two more...
Oct 17, 2008
12:28 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I took our pet for an office visit and several times declined their "plans" but they wouldn't give up! They just kept asking if I wanted the plan for $442 or the one for $514. And these prices didn't include the medication they were suggesting.
Since they were so determined that I was going to give them some major money, they charged almost $70 for a 3 day...
Oct 17, 2008
12:24 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I paid my loan off a couple of months ago and they kept telling me that they were going to send me my tittle to my vehicle and my home but i never received it.They have promised me that i would have gotten it by now but still i haven't received it yet so whats up with citi financial. Why are the closing all their offices and not notifying the public. Ive...
Oct 17, 2008
12:22 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Today I went to Walmart to get my baby enfamil. I get coupons in the mail for $5.00 off each can that I purchase. Today I was told that I can only use one coupon per day. I have used up to four coupons at one time for four cans of milk. The supervisor today also made me pay my purchase separate from everything else I bought. I also had coupons for $1.00 off...
Oct 17, 2008
12:14 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have my vehicle financed thru Crescent Bank & Trust. I have never been late on a payment. When Houston got hit by Hurricane Ike I called the bank to see if they would defer my September payment because I was unable to work due to downtown being closed. They said sure not a problem, (called on September 22 my payment is due on the 28) Now I get a call...
Oct 17, 2008
12:11 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
All, anyone who has or is currently being fed the shaft by Saxon Mortgage I strongly encourage you to start complaining to the government. More specifically the US Attorney General, and the Federal Trade Commission. You can find these addresses by using Google. Despite what you may think about the government abandoning people like you and I, they can and...
Oct 17, 2008
12:04 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We also purchased a genetically defective Weim puppy from Patty. As a result we were left with expensive veterinarian bills too. I contacted Patty and was advised she would not cover the vet bills and I even offered to fax her the vet records and she declined.
I think it is repulsive for a breeder to be charging top dollar for a less than perfect family...
Oct 17, 2008
11:54 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I continue to receive a billing from Reiman Publications indicating I still owe for a gift subscription for which I have already paid. If I did not keep my records and mark them paid, I would be sending them another check since there is no mailed confirmation for their having received it.
I called their billing department, (a number nowhere to be found on...
Oct 17, 2008
11:40 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Miller-Plante sent a box of their septic-tank treatment to our house in the summer of 2001. I called and asked them to come pick it up, we didn't want it. The guy tried to make a deal with me, lower the price, and used every stall tactic in the book. I finally filed a formal complaint, and then I called UPS and filed a complaint with them as well, and they...