Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Oct 21, 2008
9:10 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I give up, these people are impossible !! After weeks of back and forth, placed on eternal hold, voice messages not returned and just plain rudeness, I have decided it's just not worth it. The Arizona Republic stopped delivering my paper due to what it claims was nonpayment of our invoice. We paid the invoice online 7-19-08 and it showed as deducted on our...
Oct 21, 2008
9:09 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had a plan for many years with AT&T Wireless that includes rollover minutes - i.e. I have 900 minutes a month on the plan and whatever I don't use each month rolls over to the next month. I just realized that I have accumulated 4, 240 rollover minutes, so to save myself some money I decided to change to a cheaper plan with less minutes offered, at...
Oct 21, 2008
8:48 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband bought me a Diamond and emerald bracelet from there. Ee bought the extended warranty since I wore it daily. Of course I broke it and took it to be repaired there. They said 'since it hasn't even been 2/3rds of a yr I'll just give you a new one'. He took one out of the showcase and gave it to me. I also left my diamond and emerald ear rings to...
Oct 21, 2008
8:37 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Alright, not gonna lie, but the Chevy Malibu is actually a great car minus the really crappy theft system... i am glad to find out that I'm not the only one that has problems with this. I was repeatedly late to work, well in fact anywhere i was ever going because this so called "theft-deterrent" stopped me from going anywhere... seriously why don't they...
Oct 21, 2008
8:32 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I spent 153.00 dollars on a dirt devil reaction with on/off roll brush and it sux and i replaced it three times and they now won't take it back so I am fighting for a refund!!! screw you dirt devil!!! It is not right that they cant just give me a different vacuum with out the stupid brush switch!!! I still have 2 years on the warranty too!!! And I will bug...
Oct 21, 2008
8:31 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I think you need to educate your reps. Stop telling people you are hiring them. Instead they are hiring you because they are paying the company money. Be honest with your clients when you are recruiting. I am not looking for a boss when I start my own business. And if I get a job, I am certainly not going to pay my boss to get started. So now I am weary of...
Oct 21, 2008
8:30 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In March 2008, I took my 1997 Chevy truck into Express Oil in Leeds, Al for a simple oil change. Upon completion, the truck would not start. The mechanic without using a diagnostic machine said it was a fuel pump. They tried to charge an outrageous price so I went across the street & purchased the part at Auto Zonefor less than half the price. Express Oil...
Oct 21, 2008
8:21 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
People who are fed up with saxon mortgage, we are fighting foreclosure also, I am currently setting up a page on my site with 100's of links to Gov. resources etc. I will post the link to that page in the next day or two. The resources I will be providing to you (FREE) are the same resources that got our "foot in the door" this past friday I got a call from...
Oct 21, 2008
8:16 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I understand it's your job to persuade me to keep my membership, but when I tell you I am in financial turmoil and cannot afford my membership, how can you justify using the line, "Oh, so you're going to risk your health and wellness because you don't have money?" YES, ***. Of course, you can't cancel your membership at the club, you have to send letters to...
Oct 21, 2008
8:12 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
There is a 3-5 second delay with MJ phone calls. I have tried two different types of phones, MJ rep told me to install the upgrade, change USB ports, edit my computer registry. No change. Then she told me to go to speedtest.net which showed my upload time was half of my download time. MJ rep told me it was my DSL contact my ISP. My ISP says I have the...
Oct 21, 2008
8:11 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
How do I put it best... Overpriced, does not work, ruined the look of our home, would not return our calls when it clogged! Do not waste your time with this product or company. They claim they are owned by a big corporation and thats a good thing. Like any big corporation they treat you like a little guy and never returned any of our calls!!! Gutter helmet...
Oct 21, 2008
8:08 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was a member of LA Fitness, North Brunswick, NJ. After joining my college I requested that my membership be canceled, I was told that I have to send a letter to the corporate office for cancellation and this facility cannot cancel it.
I send a letter for cancellation of my membership on 08/08/08 and till today (10/19/08) my membership has not been...
Oct 21, 2008
8:07 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a new Lenovo notebook, but instead of shipping the correct T400 model Lenovo is shipping a completely different configuration that I did not order and demanding 15% restocking fee to change it.
I agree that 15% restocking would be fine if it would be a consumer error, but this was clearly a mistake on both parts. I emailed myself a shopping cart...
Oct 21, 2008
8:06 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have got the wrong part more times then getting' the right part. I live 20 miles from O'Reilly and every time I have to make more than one trip it cost me. I buy a lot of parts from O'Reilly in Peoria Height. Il. Called district Manager to complain and he told me to go to Auto Zone, thanks Kenny best advice I ever got from you. They like the $2000-$3000 I...
Oct 21, 2008
7:16 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have got the same problem with this so called "company". I have tried to cancel my product, but could not do it because they have no real website for "login" (they provided it but never works), and when use their auto phone system to cancel, the message is that they can not find my record. What heck! They charge my credit card every two months! I really...
Oct 21, 2008
7:14 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This week in Pittsberg, PA your restaurant near my closest town was giving away hamburgers as a taste test. The three of us got in line to get our sample. The line was long as every begger wanted a free meal. The difference between them and myself was I am a paying customer from the past. I am a registered nurse I make 90k a year and I don't know why I had...
Oct 21, 2008
7:01 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Went in to pep boys after call for a price on a battery. Price was 64.99 with a 10.00 installation fee on the phone. Finish price was 129.07. They charge 49.00 to install the battery plus a shop fee. What a joke. When I went to pay they refused my check. The check is good which legal tender. But the manage told me they were not accepting the check but were...
Oct 21, 2008
6:58 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We ordered Wen online after we saw their infomercial on TV, and **specifically declined the auto-ordering program** Got the product, and didn't care for it. We were shocked to see a second charge for this stuff on our credit card the following month. Then a third - we figured that would be it and we'd chalk it up to a bad decision to buy this lousy product...
Oct 21, 2008
6:54 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
National city mortgage has this so called counseling dept. And they send you a financial form and a very nice brochure. All this gives you a sense of hope. Unfortunately, it is just a scam. I have been trying to get some sort of workout to keep my home as it is in an upside down loan. I was served foreclosure papers in july. I hired professional mitigator...
Oct 21, 2008
6:52 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Reckitt Benckiser the maker of Woolite. Does not accept Consumer's concern with their products. Example: Using an opaque (Black Cap) is useless as a measuring cup since its difficult to see the Woolite required level for the washing size being used. Excess Woolite generates excess foaming and requires additional cleaning cycles, which wastes water. How can...
Oct 21, 2008
5:50 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On October 10, 2008 at 7:40 pm my son and myself entered the Arby's Restaurant on Paris St. in Sudbury Ontario for supper. Upon entering the restaurant, the door pane and glass were filthy. When we entered the restaurant I noticed that not one single table had been wiped down as well as the chairs. The floor was littered with garbage and looked like it had...
Oct 21, 2008
5:47 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This happened numerous times in the past and we have started looking elsewhere for our dvd/cd purchases...After walking inside FYE in the Altamonte Mall we were happy to see sale signs everywhere promising cd and dvds two for $10..so we searched through a discount bin and found two dvd's we really wanted..then we found another sale sign posted on a shelf...
Oct 21, 2008
5:42 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased an Elite model 9500 and had to have it replaced under warranty because the on/off button fell out. The replacement I was sent was the R710. This has only one brush head and no cord storage. The 9500 had two brush heads and cord storage in the base. Their R732 model has two brush heads and cord storage.
I explained this to the customer service...
Oct 21, 2008
5:27 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Last weekend, a few of my friends and myself drove to San Antonio (from Fort Worth) to have a nice, relaxing girl's weekend. When we arrived at the Hilton where I had made a reservation using the hotels.com website, I was informed they had no room booked under my name, which I found extremely surprising, considering I received an email from hotels.com...
Oct 21, 2008
5:26 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Two printer cartridges that I purchased at Cartridge World went bad immediately upon putting them into my HP Lazar printer. The black one left a line on the page and the blue one was leaving blue splotches on everything. I took the cartridges back with the original receipt. The business owner VAN told me that I had not purchased them at his store. I told...