Activity by Valerie
Registration date: Apr 04, 2009
700 helpful votes
Complaints
5420
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0
Comments
3951
Valerie’s complaints
Dec 27, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had just gotten divorced and they saw "naive" coming. I had 4 witnesses at work meet with me & the salesman, I believed what he said he would do, replace the front bumper, complete extended warranty, etc. I failed to get this in writing. Pick up the car, sign, sorry, you signed, it is not in writing. My witnesses wrote letters, too bad. As a result I have...
Dec 27, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Sears has left an official reply on this complaint.
We bought 7 appliances through Sears for 2 houses. The 1st washer broke so many times Sears spent over $4,000 fixing it. The repairman would laugh every time he came by.
Finally, after I renewed all the appliances with a 5 year warranty then Sears finally called and tried to get us to waive the washer off the warranty! LOL!
The 2nd range, a fridgeidaire...
Dec 27, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This morning, as I was working out on one of those hamstring machines that has you lying on your stomach, face forward and raising the weights with your ankles, a personal trainer approaches me from behind, puts his hand on my back and tells me that this position is exposing me, that I should preserve my dignity and there are other machines that I can use...
Dec 27, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have never encountered so much frustration, so many dead ends and lack of help, and so many lies as when dealing with Office Depot.
I purchased a laptop that I needed to return within the 14 day return policy. They refused and the store manager then lied to me about store policy on refunds. So I went to another Office Depot store and they even said that...
Dec 27, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
If you use State Farm Insurance run, don't walk, to another company fast! They take your money but give you every hassle in the book when it comes to paying.
They won't follow up on collision claims when you have your car repaired under collision insurance. They say they will go after other driver and get ur deductible back, but they do nothing but send...
Dec 27, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband won a bid on a GREAT watch that I love. The problem is it is defective. We did not test it since it was a Christmas present. Be sure to check the return policy and test everything you buy from BIDZ. We took the watch to a jewelry store hoping that it was just the battery but we were not that lucky. It is a shame that the company will not stand...
Dec 27, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Dell Sucks! Within the last two months I purchased THREE Dell computers – one for me, one for my son Ryan, and one for my son Brandon. Ryan’s computer was a little slower than he wanted so he offered to pay for the upgrade. He called Dell and Customer Rep L. May told him he would have to pay 15% for a restocking fee and shipping charges to return all three...
Dec 27, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed an order for my grandson who lives in another state on the ToysRUs website. I wanted it shipped to him not me. Other websites give you the option to have a separate shipping address entered, this one did not.
I continued placing the order hoping the chance to do this would come up. It didn't. What they did offer was to discount my order by $10.00...
Dec 27, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a gift card for $20 for pizza hut in (9124 highway 80 w #350) fort worth, tx. I ordered the pizza and it arrived 45 minutes late (1 hour 25 minutes to arrive) I had paid for the pizza by phone using my gift card but the delivery guy had no record of it.
After a long wait on the phone pizza hut finally told me to take my now cold pizza. I wrote a...
Dec 27, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Yesterday my kids, sil, nephew went to the mall. All the kids decided they wanted to eat in the food court. My 12 yr old nephew and 14 year old son went off to order from Arby's.
I could see them from where we were sitting. The line was huge with customers waiting to order. My son comes back with his food. Nephew is still waiting as I could see. He finally...
Dec 27, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Cruise on Serenade of the Seas
October 29, 2006 - November 11, 2006
Departing San Diego and arriving in San Juan
When we arrived at Aruba on November 10 and proceeded to leave the ship to go ashore I fell on the ship's gangway. The last section of the ramp, before the stairs, did not have any traction material on it and I slipped once I stepped on it. I...
Dec 27, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Our check engine light had been coming on for 100 months from the day we bought our Crysler in Feb 2006.We took it back and they put a gas cap on it and said it would be ok. It was not. It would come on and go off for 10 months until we had another problem. The electric window switch went bad in the right rear door. We took it in to have it fixed and had an...
Dec 27, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In November 2003 an 80-year-old widow friend of my wife's, Mrs. Myrna MacAulay of Bishopton, Quebec, remitted to a private tour guide, Malcolm Carpenter, 17 rue de l’Église, 62134 Prédefin, France (Telephone 0033 3 21049579), a deposit of 600 pounds sterling for a five-day guided European battlefield tour she had booked with Mr. Carpenter for herself, my...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a watch for my wife as a Christmas present on the 22nd of November. Attempted multiple times to call the customer service number after 10 days, but it was always busy, day after day. Finally, they responded to an email, stating that the watch had been shipped. 2 Weeks later I went through the same process, emails, phone calls, nothing. I finally...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was contacted by freedom financial and was told they had a great program to re-establish credit. They told me that they would report to the credit bureau every 30 days which is much more then normal.
I was told it would be a visa/mastercard which I could use anywhere. The only thing that I had to do was do a $250.00 "faith money" to show that I did...
Dec 21, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
For years I functioned on the Verizon land line/DSL combo. Suddenly it dawned on me that the receiver on my home phone didn't even work, so it was time to say goodbye.
I called Verizon to see about keeping the Internet and ridding of the land line. "You'll be without the Internet for 21 days," the Verizon customer service rep admonished. "Well then I gue...
Dec 21, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I feel that AAron's has been very evasive and non-cooperative and the worst thing was that I have been treated rudely. I am 18 years old and this is one of the first purchases I have made and I am very discouraged about the sales department at our local Aaron's store. I had to return my P.C. and it has been gone for repair for over a month and a half. I...
Dec 21, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Here are the problems I had with my 2002 kia sedona ex:
Gas gauge – after filling up with gas, the gauge immediately moved to half but took about five minutes to move from half to full.
It also didn’t read accurately. While driving, it slowly dropped (As would be expected). The problem here was, it showed only 1/2 a tank of fuel when it's really 3/4...
Dec 21, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
One of their representative sign me up for Card Holder Security Plan I asked her, "You are saying if "you" Become unemployed" If I am not employed then it will not work for me but she said No It will and Mama you have 30 days money back guarantee to review the papers we will send you.
Ok I received that packet after 15 to 20 days. I try to call cardholder...
Dec 21, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed an order online and it was shipped by UPS. The UPS tracking said that it was put on MY porch but it was not put on MY porch.
When I called UPS to report this they acted as if it was my problem. They wanted asked me if I had checked with my family, friends and neighbors. I told them if my family or friends were around and knew anything about the...
Dec 21, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I discovered unauthorized charges on my bank account on October 20, 2006, all coming from Sprint Wireless Services.
At that point, I closed down my debit card and told them to put a flag on the account so that no further charges were to come through from Sprint Wireless Services. I then called the 800# associated with the transactions and found out that it...
Dec 21, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On 9 September my new digital camera, a Panasonic DMC-TZ1 arrived. Six weeks later I had to hand it in to Digitec, the company in Panama that repairs Panasonic Products.
The lens unit broke. A complaint that is apparently quite common for this type of camera. I have found several other people who wrote about the same complaints and they ran out of thi...
Dec 21, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
AT&T assigned a bad number to my new home. The number was blocked by MCI for outstanding debts in past years.
AT&T said that they would give me a new number, but I would still have to pay the bill for the bad number.
I paid $106.
3 weeks later I received another bill for $53 on the bad number. AT&T said it was a bill for a partial month on the bad...
Dec 21, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This company operates in a very unethical manner. They promised 0% interest rate in the first year. I asked if this included balance transfers they said yes.
I got the checks and paid my other credit card a/c and their check bounced. They said I did not have the right check, which THEY sent me. After paying with the replacement check I got the bill. My...
Dec 21, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This review is not so much of the product, but more of Hewlett Packard's Customer Service department, with whom I am extremely disappointed with.
We bought an HP Pavilion dv9000t notebook through HP's website and received it in the mail six days ago. It worked fine for a couple of days, and now the notebook won't power up. We tried troubleshooting tip...