The complaint has been investigated and resolved to the customer’s satisfaction.
WLI*RESERVATIONREWARDS.COM - They got me, too. Apparently I made a purchase online from US Auto parts on May 16, 2007, and "automatically became a member" for $10 a month. I know I had to provide my e-mail address related to my purchase but not for WLI*RESERVATIONREWARDS.COM to use it as though I wanted to be a member. What a rip-off!?I called their...
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to K&G's Fashion Superstore in Cincinnati, Ohio(formally known as K&G's Men's Warehouse) to shop for some new suits. I couldn't find anyone in the store to initially help me. There were sales clerks there, but they were busy talking with each other.
I've purchased shirts and ties there on a number of occasions, and thought it would be a good place...
The complaint has been investigated and resolved to the customer’s satisfaction.
Simply put I booked tickets first class through orbitz. Had to cancel then within a two week period and was told they are non refundable. And if I wanted to I would have to contact american airlines to see if they would credit them.
Firstly as I said booked them first class. And I know from first hand experience that if you book first class and cant use...
The complaint has been investigated and resolved to the customer’s satisfaction.
Jetline Travel
www.jetlinetravel.com
I'm going to make this as short as possible, if possible book elsewhere!
Their Customer Service is non-existent, send them a (complaint) Fax or e-mail and you will NOT receive a reply, call them (0208 5111640 - cheaper than their 0870 numbers) and all you will get is "... give me your telephone number and we'll call...
The complaint has been investigated and resolved to the customer’s satisfaction.
Before traveling to Ireland back in February through AutoEurope website I booked and paid (QSP 6141302) for a car rental for 6 days with National Car Rental. After clearing customs in Shannon Ireland on Sunday morning I went to the National Car Rental booth only to be told by the person behind the counter that they have no cars at the moment. Instead I wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
Impact Guns
www.impactguns.com
As a pistol shooter and ex law enforcement I need certain acc for my hobby and I search for the best deals I can find. I ran across a web site called Impact guns and they had what I was looking, magazines for my pistol and at a great price with no shipping charges plus ships with in 48 hrs, that was 8/9/07, still no product...
The complaint has been investigated and resolved to the customer’s satisfaction.
I wanted to complain about the walmart in renton, wa. When I went to get my glasses I noticed that I had to get them fixed about every two months because they kept getting loose or bending. They was good about getting them unbend to fix my face again. But about two years later I noticed that The coating they put on the glasses were coming off and I wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
Best Buy
www.bestbuy.com
Do you always read the BACK of your receipt? I can't say that I ever do, as I assume they are advertising. Best Buy's policy to no refunds or exchanges after 30 days. I was at 35 days, the product was still shrink wrapped, so it was clear it had never been opened. The manager said he was unable to over-ride policy and said I should...
The complaint has been investigated and resolved to the customer’s satisfaction.
Wanted to warn people of doing business with mg services of cincinnati ohio. The supposed ceo's name is willie glaspy and he is nothing but a crook.
He came to my home to repair a leak on my dishwasher and basically poked at the door seal seam with his finger for a minute (there were no tools involved nor new parts), claimed it was repaired and demanded...
The complaint has been investigated and resolved to the customer’s satisfaction.
Before parents sign contracts with their children with ntelos* or any other product and/or service, they need to know what they are up against. If kids aren't responsible enough to keep up their bills, the credit of the signors and/or signees can be ruined in a heart-beat. be sure you get all the details before you sign and/or co-sign anything. People with...
The complaint has been investigated and resolved to the customer’s satisfaction.
Tours4Fun
www.tours4fun.com
After booking a bus tour with TOURS4FUN well in advance, my wife and I flew to Salt Lake City and registered at the motel designated by Seagull/C&J Express - the tour provider. When we boarded the bus the next morning imagine our surprise to learn that we were given the last two seats on a Chinese group tour for our four-day...
The complaint has been investigated and resolved to the customer’s satisfaction.
Provigro Male Vitality Formula
www.provigro.org
MicroNutra Health
www.micronutra.com
BUYER BEWARE -- This company took my money and REFUSES to allow me to return the item that I purchased from them. I have contacted them by telephone on two different instances and was told that it was MANDATORY that I wait a full 30 days to obtain a RMA (Return...
The complaint has been investigated and resolved to the customer’s satisfaction.
TracFone Nationwide Prepaid Wireless
www.tracfone.com
I had a Nokia TracFone. When I tried to extend the service date, I was informed that the phone was DEFECTIVE.
I phoned --- after being on hold for hours -- and was told I would receive a new phone. I was also told that I would be given the 70 minutes that were left on my defective phone as well as my...
The complaint has been investigated and resolved to the customer’s satisfaction.
Columbia House DVD Club
www.columbiahouse.com
I signed up with Columbia House and haven't ever had a worse experience. When I first signed up the documentation that I filled out stated that I would have to purchase two more movies within 1 year but when I became a member this became 4 movies. After getting past that, I tried several times to get in touch...
The complaint has been investigated and resolved to the customer’s satisfaction.
Mitsubishi Digital Electronics America, Inc.
www.mitsubishi-tv.com
Mitsubishi Projection TV model # WD73927. We purchased this TV in March of 2006. In May of 2007 our TV went out and we were told that the major component that projects the images had gone out and that a replacement was being developed at Mitsubishi and we would get our TV back in a week...
The complaint has been investigated and resolved to the customer’s satisfaction.
Nova Information Systems
www.novainfo.com
Nova Information Systems. Beware opened ended contracts. After ten years they start changing the rules. Started monthly fees without notification, changes the status of the the account, and they charge a closure fee that comes out of your account with no billing notice. Customer services said they can change...
The complaint has been investigated and resolved to the customer’s satisfaction.
Dirt Devil Vacuum Cleaners
www.dirtdevil.com
Hi, I'm so mad about the service I got from Dirt Devil.
I own Dirt Devil vacuum and the belt broke, so I went directly to dirtdevil.com to order a replacement. On they site they promise to process all orders within 1-2 business days - I have placed my order on August 9 and it was shipped only on August 24!!!...
The complaint has been investigated and resolved to the customer’s satisfaction.
Sunspot Vacation Rentals - Leavenworth, WA.
I rented a vacation lodge for the Labor Day weekend and I was treated with utmost disrespect and contempt. They required a 30 day prepayment and sent me a written contract with two different terms and conditions. Their check-in time is 5 pm in the afternoon, which to begin with is bad, but their contract state...
The complaint has been investigated and resolved to the customer’s satisfaction.
Premier Renovations & Construction - Atlanta, GA
This July (2007) I hired Bruce Barner of Premier Renovations & Constructions, Atlanta, from ServiceMagic website for the renovation of my house. His profile said he was a member of Better Business Bureau and he offered me left over marble from another job at a very low rate and I immediately fell for the...
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not believe hotel ratings and traveler reviews posted in expedia!
For 6 month my husband and I were preparing for a vacation in europe, a trip of a lifetime. We booked all the details of our trip (Hotels, plane tickets, etc) via a travel agency based in us and everything was organized perfect by my agent. However, our last stop of the eurotrip wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
Dover Oil Company
239 Dover Rd
Toms River, NJ 08757
(732) 349-1551
www.doveroilcompany.com
I talked to one of the owners of Dover Oil in South Toms River, NJ and received, what I thought to be a price of pumping out my existing oil from my underground tank and then having them remove the tank and dispose of it.
During this process, they were going to...
The complaint has been investigated and resolved to the customer’s satisfaction.
A&E Factory Service - Richmond, VA
www.aefactoryservice.com
My electric dryer started making an electrical frying noise along with a burning smell during a load. We shut the dryer off, and the burning and frying continued, so I had to shut off the breaker immediately to stop the problem and prevent a fire. I called the Whirlpool service line after hour...
The complaint has been investigated and resolved to the customer’s satisfaction.
Dentrix Dental Practice Management Software Systems
www.dentrix.com
Very expensive software and support agreement. Yet both are deficient. Software (G2) was released with many bugs many months ago. And still waiting for fixes. Support for those fixes is enabled only through an expensive support agreement. They promised a repair patch would be available...
The complaint has been investigated and resolved to the customer’s satisfaction.
Overstock.com
Do not buy from them or deal with their so called customer service agents. After ordering a lawnchair/cooler on Aug 28th it was supposedly shipped and was sitting in Los Angeles.. After numerous phone calls and emails trying to locate I kept getting the same answer. "If is not there by Sept 11 call us back. Well since it didn't arrive I...
The complaint has been investigated and resolved to the customer’s satisfaction.
CitiFinancial Retail Services
www.citifinancialretailservices.com
On 6/2/07 I set up automatic payment to Citifinancial through 5/3 bank's bill pay service. Prior due dates had been the 6th of the month so I set up scheduled payments to be sent 72 hours prior, the 3rd of each month. Unfortunately 8/3/07 was on a Saturday and 9/3/07 was Labor Day. Hence the...
