Activity by Valerie
Registration date: Apr 04, 2009
700 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Dec 29, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My stepfather goes to the same McDonald's every morning to get breakfast for him and my mother and so we got him a gift card for Christmas. We bought it at the store in Hermitage and he goes to the one by I-440 and Nolensville Road. These gift cards have been advertised on TV and we assumed that he could use it at any location. They would not accept it...
Dec 29, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My oldest son moved to Fairfax, VA back in August to start his first post-graduation job. He took my 1998 Volvo S70 with him for transportation.
The local Volvo dealer is Fairfax Volvo so I told him to take the car there for an oil change and tire rotation. He provided his own motor oil (Mobil-1 synthetic) for the oil change as the dealership use...
Dec 29, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a Kenmore Dryer 14 months ago from Sears. It stopped working last week, the drum turns but no heat. I read the manual for all the trouble shooting even went on several online sites to get information, still not working.
So even though I really feel that a dryer should not quit after 14 months, when I called Sears, I knew it was 3 months past...
Dec 29, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I spent good money for a quality highperformance transmission with a 1 year guarantee. The transmission did not work properly and was sent back.They gave a song and dance that it would be fixed.But months go buy,so I contact ebay and said that after sixty days they could do nothing. The Better business bureau said that they could talk to them,but could not...
Dec 29, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Just a friendly "review" / comment towards all comcast telephone service customers... Comcast doesn't care about your service issues and the reps that you speak with on the phone definitely could give a @#%@ less about your "dog that died" or you accidentally putting an "extra zero" when you make a payment through your online banking...
If you don't know...
Dec 29, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I used to work for Keller Williams. One of the fastest growing Real Estate companies. They say it's ALL about the people. It's all about a life balance.
It is all a joke. I came across a very difficult deal and the company turned on myself and my clients. Just like that. I asked for help I never got it. I got a kick in the face. No one was there to help me...
Dec 29, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Heart Guardian is a scam...heard this on the radio and in a weak in the head moment ordered. Received the one bottle and paid and automatically received another bottle which I did not order through their "Autocrap".
I am waiting for the so called "tape" of my order...this will be the third day. I have all the time to continue calling them to ask if they...
Dec 29, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Not quite 5 years ago I bought my wife a 12 Qt. Canner / Pressure Cooker with a 5 Yr. Warranty, that from the beginning never really worked well.
When it would seal, it was very good at its' job. But it took forever to stop leaking at the handle lock mechanism & then even though the full pressure was relieved, the lock mechanism wouldn't release so you...
Dec 28, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I too am a victim of Second Chance Lending Group. I spoke with a Stephanie Miller of Second Chance Lending Group on 09/19/2006. She stated I was approved for a 10,000.00 loan and that my payments going to be 128.33 per month. I wasn't thinking but, I sent 770.00 to a Steven Jones in Richmond Hills Canada.
I sent all of my bill money to them, it has caused...
Dec 28, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
When I realized my husband would never be able to bring himself to do the things they asked in order to "build the business", I asked, and then begged that he stop spending the money on books and tapes, seminars and major rallies.
He just kept going on with it, and the longer it went the more I realized that the primary reason we could not get any real...
Dec 28, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Recently I received an unsolicited call from a person representing himself as calling on behalf of the Blade subscription department. We had not renewed our subscription pending the strike/lockout outcome. After some discussion, the Blade solicitor offered a weekend (Saturday, Sunday) subscription for $12. I accepted the offer and provided my credit card...
Dec 28, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Due to both of us losing our job at the same time, we were forced to file bankruptcy in 2005. Thanks to God's providence, we were able to "save" our home, or so we thought.
After the bankruptcy was discharged, the mortgage company, Chase Manhattan Mortgage Bank, began sending me "statements" from their "Homeowners Assistance Division" that did not show a...
Dec 28, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I saw on my bank statement an electronic check payable to Secret Cash Card in the amount of $49.95. I never ordered anything from them. I was unable to read the phone number on the check copy that I printed, so I went to their web site. When I called that number I got a recorded message that said if you have any questions about your purchase go to their...
Dec 28, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Yahoo automatically charges your credit card for premium services once the domain name registration expires. Surprise Surprise! A couple months after the domain name registration expired the charges showed up on my credit card. Not only did they purchase the domain names for me without me knowing about it, but they charges a couple years worth, running up...
Dec 28, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently bought two PhotoShare Portable Digital Photo Albums for my family from Circuit City.
I was told by the Circuit City associate that you download photos from your camera's memory card or computer into the album and that the album holds 1000s of images. Great idea!
When I opened the package to download images, I found this not to be true. It only...
Dec 28, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
If you're reading this, you're probably wondering about the legitimacy of a company called Urban Nation. In short, don't give their door-to-door salesman a penny, unless you are willing to throw your money away.
For the longer version, here's the story... Although their office is listed in Willis, Texas, a salesman representing them came to my door in...
Dec 28, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought a Whirlpool top freezer refrigerator in late 2001. It worked fine for 5 years but then 1 month after the warranty expired, so did the fridge.
We had a Whirlpool-trained repair person come out to replace the relay (which was in fact no good); with the new part, the fridge worked for about 10 minutes until the compressor stopped again (and wa...
Dec 28, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On December 12, I ordered a Detroit Tiger sweatshirt for my son for Christmas, supposedly to be shipped in "4-5 days". I called on the 21st around 9:00 pm, as it had not yet been shipped, sat on hold for over 30 minutes, only to have somebody finally answer then, after hearing my complaint, hang up in my ear.
I called back a second time, waited another 30...
Dec 28, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently purchased a desktop from walmart and decided I wanted to take it back 22 days later. The box to the computer has never been open and with the receipt they denied the return because of a 15 day policy.
When the computer was purchased I was not advised of this policy. If I were I would of accepted the fact of the denial but I WAS NOT! The customer...
Dec 28, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up with Direct tv on December 18, 2006. I looked over the packages on the internet prior to calling. I signed up for the total choice plus with free starz movie channel for 1 year for 49.99 and a $10 off a month after sending in a form (a type of rebate.
I also received a Greek channel for $14.99. they were also giving me a DVR for $107 with a...
Dec 28, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On 10/15/2006 my Father died. That was near when my wife and I planned a flight.
We were assured that we could reschedule with a copy of a death certificate. That certificate was faxed to My Lynn Duncan at least four times in the last ten weeks.
To date I have emailed, called, faxed so often they must think I am nuts. But nobody calls back even though...
Dec 28, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We have a 2005 Sorento that since almost new has had a highly intermittent shifting problem in the defective manual transmission.
We have documented several times via telephone and by certified letters to Kia Motors America Inc. When we asked, Kia denied any other documented cases of our problem.
Even though we have confirmed that we are not an isolated...
Dec 27, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This is absolutely the worst experience I have ever had with an online order. I have spent thousands of dollars online. My order was place on December 14 and I was guaranteed Christmas delivery.
It is very important that children's toy's arrive on time. My first call was made on December 17 or 18 and was told the item was being prepared to ship and I could...
Dec 27, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I joined napster about a year ago, upon trying to sign-on to download music, it wouldn't let me into my account. About a week later I gave up after e-mailing them for help, the e-mails I received were generic at best, basically it said I had something set improperly in my P.C.
So I did what anyone else would do and cancel the free trial, well, I received...
Dec 27, 2006
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Pure Energy Products, pure rip off. I ordered a sample 4.95 for a weight loss product. I took the pills about 4 days even halfing them the last 2 days with the effect that they could kill me.
20 days later I get a package in the mail,had to sign for it,with more product. Checked my charge card to find 149.95 had been charged on it. There was no type of...