The complaint has been investigated and resolved to the customer’s satisfaction.
Bob's Discount Furniture
www.mybobs.com
Hello,
I purchased a couch and chaise lounge from Bobs in May at their Totowa, NJ store,and it was delivered on June 6. The cushions are sagging and the material is loose to the extent that there are deep creases in the material. It looks more like three years old then three months old. I called customer service...
The complaint has been investigated and resolved to the customer’s satisfaction.
Conn's Appliances - Highway 365 Port Arthur, TX
www.conns.com
I bought a weed eater with the extended warranty at Conn's and then I took it back because it would not crank. After two weeks my wife called to check on it and the service department said they had not looked at it and it may be another week before they would look at it. I called the store...
The complaint has been investigated and resolved to the customer’s satisfaction.
Within 5 months I have experienced two complete CD/DVD drive read/write failures; one was supposed repaired and last for less than 2 months. I refuse to send it back for the second repair since on www.my3cents.com I found a fellow complainer who sent it back 3 times for the same problem. Sorry to mention your competitor but we are all in this to help I am...
The complaint has been investigated and resolved to the customer’s satisfaction.
Fuji photographic equipment repair.
Fujifilm Factory Service Center:
Fuji Photo Film USA, Inc.
1100 King George Post Rd.
Edison NJ 08837
www.fujifilm.com
Our post owns at least 5 Fuji PG Pictrography photo printers, plus numerous other pieces of Fuji camera equipment, so we thought that we'd get fairly good service when needed.
Everytime I call Fujifilm...
The complaint has been investigated and resolved to the customer’s satisfaction.
To whom it may concern,
Hi. I live in moore sc. I am new up here in the state of sc just 6 months. I need to tell you i am quite surprised how the merchandise is different from my old state of boca raton, fl. The clothing in the stores are not the nicest of collections and things. I am an avid shopper of tj maxx i would like to express to you. I was such a...
The complaint has been investigated and resolved to the customer’s satisfaction.
Bottom line books
5401 chimney rock rd apt 520
Houston, tx 77081
Phone: (832) 545-6479 fake phone number (Cell phone number of a woman)
P. O. Box 11014
Des moines, iowa 50336-1014
Company sells and distributes books ordered on the internet.
I ordered a book "bottom line's power aging", because the company's offer was that if it didn't live up to their...
The complaint has been investigated and resolved to the customer’s satisfaction.
Verizon Wireless
www.verizonwireless.com
Verizon Wireless
www.verizonwireless.com
I have been with Verizon for nearly six years and my fiance nearly three. I have tried to utilize most of their services in that time (wireless, wireless broadband and business DSL). It's been a long time since I've been satisfied with the service, hardware and customer...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a 12 week old purebred boston terrier in jan 05 my beloved bugsy died may 9 2007 of cancer he had diarrhea since i brought him home he got deathly ill in April could not eat was vomiting and had diarrhea so bad he had to go into the hospital after a sonagram he was determined to have a very large tumor i instructed them to operate they could not...
The complaint has been investigated and resolved to the customer’s satisfaction.
Econo Appliance Service Inc
San Diego, CA
www.econoappliance.com
I received service from them for my Viking Appliance. While the service was acceptable, the charges were totally unreasonable and I was not able to get any clear answer from the manager how these charges were determined.
I was charged $208.16 for a spark module that sells for ~$65 on line. I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Sears
www.sears.com
On July 29, 2007 the Sony 40" TV that I purchased from Sears on 11/9/2006 started displaying "rainbow stripes" on the screen. Per the terms of my extended warranty that I purchased (3Y SHOPMA), and information I received from sales associate James (ringing assoc # 855), I brought TV back to the Sears store I purchased it at for service...
The complaint has been investigated and resolved to the customer’s satisfaction.
Easy Spirit Outlet
345 US Route 1 # 345
Kittery, ME 03904
(207) 439-0151
www.easyspirit.com
I just purchased a pair of Bestfits white leather sandals at an "Easy Spirit" store located in Kittery Maine. I live in Mass. I found the them to be uncomfortable after I got them home and would like to know if they could be returned to a store in Mass., as we were...
The complaint has been investigated and resolved to the customer’s satisfaction.
08-26-07 Smelled smoke found 4 inches of hot water in my basement, same level as electronic igniter for water heater, emitting sparks, temp 94 degrees, like sauna. Purchased water heater 01-04-03 w/a 5 year warranty. Called Sears Service Georgia #1-800-469-4663 must here 10 minutes of automation, the next available representative, Got a person explained...
The complaint has been investigated and resolved to the customer’s satisfaction.
Everyday Furnishings / Online Furniture
www.everydayfurnishings.com
Everyday Furnishings, 545 8th Ave., New York, NY 10018.
On May 22, 2007, I purchased through an operator a bed which was to be delivered within 6 to 8 weeks. My credit card was immediately billed and I have yet to receive the bed or get an accurate information via customer service. The...
The complaint has been investigated and resolved to the customer’s satisfaction.
Landmark Dodge
www.landmarkdodge.com
6850 Mount Zion Blvd
Morrow, GA 30260
(770) 968-4900
My power brakes went out on my 2004 Dodge Ram, with only 52,000 miles. So I took it to Landmark Dodge in Morrow GA. I got a call on 8-16 The service advisory told me the brakes were covered by the Master Tech warranty, but he found more problems with the truck.
1...
The complaint has been investigated and resolved to the customer’s satisfaction.
American Automobile Association - AAA
www.aaa.com
When I moved to Florida in 2001, I joined the American Automobile Association and they said I was in the division called "Auto Club South." I have a Visa card with them that I want to keep; the rest of their services are pretty punk.
More than a year ago I moved to Texas. I have been trying ever since to...
The complaint has been investigated and resolved to the customer’s satisfaction.
Chase Credit Card
www.chase.com
I recently went through a frustrating time with Chase and their deceptive notification/protection notices. Their customer service representatives will tell you different statements as to how their over limit reporting on your credit report will be handled. I was told by the first representative that if I have the over limit...
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a refrigerator freezer from Sears?in the spring of 2000. It was a problem from the get go. You could grow old waiting for enough ice to come out the door to fill a glass, but would find puddles of water and ice cubes on the floor whenever it felt like dispensing them. It was serviced numerous times (probably between 6-10 times) but everyone...
The complaint has been investigated and resolved to the customer’s satisfaction.
Fedex
www.fedex.com
I have recently ordered few compasses from USA to be shipped to Pakistan and in my ignorance believing that Fedex is the best courier I shipped them through Fedex. A note arrived from Fedex Pakistan (Peshawar) office in three days time that my items have arrived and that I have to file paper work for custom etc. I did all that, and then...
The complaint has been investigated and resolved to the customer’s satisfaction.
M6.net (www.m6.net) hosting services – based in Australia, advertised as targeting USA. I applied for ‘instant activation’ of hosting with M6.net and completed the required online card transaction. No email was sent back to me and I have no hosting. Emails to sales and billing email addresses requesting refund have not yielded responses. I will be...
The complaint has been investigated and resolved to the customer’s satisfaction.
Yahoo! Personals
http://personals.yahoo.com
I can hardly believe there have been no complaints about this except one in 2002. But I agree with that complaint-poster: Yahoo Personals provides no living person contact for help. It is all "knowledge base" and automated responses. No phone number to call I live person, either. I, too, paid by credit card...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a problem, in January 2007 I purchased a new HP laptop/notebook costing almost $400.00 from through Laptops Direct. I am not new to computers however although I read the instructions something went wrong when the machine installed the software, I couldn't use it. For the first two months I tried to get support from laptops Direct to no avail.
They...
The complaint has been investigated and resolved to the customer’s satisfaction.
Dell inc.
www.dell.com
Dell 42"plasma tv
Dell (who knows where they are located, the customer reps are not allowed to tell you what country they are in).
In november of 2005, we purchased a dell 42" plasma tv through the dell website. Almost two months ago, and 7 months out of warranty, we started getting a horizontal line through the tv. It would come...
The complaint has been investigated and resolved to the customer’s satisfaction.
A few days ago I used Klear's action Teeth whitening System. I didn't get a whiter teeth (maybe because initially I had the whitest color from the scale that they provide). The only result after applying the product ... FRONT TEETH CRACKS AND CHIP the same evening:((( Be careful if you want to save your smile. Even not so white (like in the magazines), your teeth are not for a single day. Don't "kill" them with this product!!
The complaint has been investigated and resolved to the customer’s satisfaction.
Lydia Vouras
Bank of America
PO Box 15026
Wilmington, DE 19850-5026
A copy of email I sent to Bank of America:
Dear Lydia,
I always knew there was a reason why I never really wanted to use Bank of America. Now this final bill has emphasized my reason so. When I first went to Bank of America to cash a check, your bank wanted my thumb print. To date, have...
The complaint has been investigated and resolved to the customer’s satisfaction.
T&S Baptista Home Improvements
11 Krystal Lane
Rochester, MA 02770
A copy of email I sent to T&S Baptista Home Improvements:
Dear Tim Baptista:
I am writing you this letter to complain about the work that you did for me at 35 Pine Island Road, Mattapoisett, MA 02379 on or about 12/12/ 2005.
Eventhough I have contacted you numerous times, you have failed...
