I have been enrolled in the Freedom Debt Relief since 2015. I enrolled with three debts. After almost three years and thousands in fees one debt has been resolved, one is in progress but the third has filed a lawsuit do to Freedom Debt relief's failure to respond to their request for communication.
I received a letter from PYOD LLC which is a law firm that acquired my enrolled debt I received the latter back in May of 2018. I contacted Freedom immediately to inform them of the letter. Since I heard nothing back I assumed some sort of agreement or arrangement had been made. During the first week of Jan 2018 I was served with a summons from PYOD LLC. I again contacted Freedom who in sort stated they could not help with legal advice but would attempt to reach a settlement.
Today is Jan 26th. I have since had to file a response to the summons with cash out of pocket. I have also taken a cash advance on my credit card (more debt) in order to place enough funds in my Freedom account to help reach a settlement. I have placed numerous calls to both Freedom Debt and PYOD in attempts to get a settlement reached. PYOD will not speak with me because Freedom debt is "representing" me.
Freedom Debt will not allow me to speak to a supervisor or negotiator as they are "too bust and do not speak to clients" My least request to speak to a supervisor was today, Jan 26. I was transferred to a woman who would only identify herself as "Veronica". Per Veronica they do not give clients their last names. When I asked what her position was she said she was in "leadership".
I explained my frustration to Veronica and my current issue, as I have each time I called. All I was told was that I had to respond to the legal paper work and that was more important than their negotiating a settlement. Apparently Veronica doesn't understand enough about her own job to know that the summons/lawsuit was a result of their lack of being able to reach a settlement. She refused to allow me to speak to a supervisor and/or negotiator as they do not speak to clients. I was told If I withdrew from the program and attempted to reach my own agreement it would affect the second debt that is currently being paid, that was the only portion of the conversation I agree with.
So after several thousand dollars in fees and several years of damage to my credit all I can get is continued circles of information lack of assistance and now the looming threat of a lawsuit that should have been avoided.
Received biased and threatening emails from this company the Freedom Financial Network and ended up dealing with their legal counsel Dharma Naik. Don't know if it's a legitimate company or not but they are asking me something that is totally irrelevant and they keep on spamming my inbox. Is anybody else receiving this type of spam?
dharmanaik | Associate General Counsel | Office: 650.393.6226 | Fax: 650.393.6915 | [protected]@freedomdebtrelief.com
I'm not even sure who I would complain to, I just feel the need to express my displeasure with this Co...
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I was told it would be a visa/mastercard which I could use anywhere. The only thing that I had to do was do a $250.00 "faith money" to show that I did indeed have a open account. I was a bit nervous, but they had a system that stated numbers back to me over a system so I guess I thought it was real. I told them I would not have the money available for 3 days so they were going to withdrawal on the date that I told them.
I was sort of worried because they were very pushy so I thought I could do some research quick before it went thru. Thank god I did that. I was driving home that night and I had a bad feeling so I called one of my major credit card companies to ask some questions. The man told me it sounded like a scam but told me the location the call was made from and I went back online to check and this is what I found!! I cancelled all my credit cards.
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