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Valerie

US
Registration date: Apr 03, 2009
715 helpful votes

Valerie’s complaints

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Onida Microwave Onida Service Center - Bangalore www.onida.com This happened with the Onida service center, Bangalore I bought a Onida microwave in Dec 2006. It broke down sometime in April 07. The timer just wouldn't shut off and would reset to some high time like 50min all by itself. I registered a service call on 5-may-07 and they finally changed a...
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Just wanted everyone to know that Staples DOES NOT stand by it's 110% pricing policy. I brought an add from another store within 2 days after I purchased the same item at Staples. They matched the price, however the woman manger stated that Staples discontinued it's 110% price refund a few days earlier. Yet it was clearly displayed on the counter by the...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Pointe Pest Control www.pointepestcontrol.com We had signed up for a pest control service with Pointe Pest Control. It was for multiple applications over a year. The work was to be done inside and out. These guys would just do the out side stating that no one answered the call. When we wanted to cancel they said the following which we were never made aware...
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GotPrint.com / Printograph Logo Replied
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GotPrint www.gotprint.net / www.gotprint.com I order some business cards from gotprint.com. My order was 100 of one order of business cards and another set of 100. The company sends me only one set of 100 PLUS 44 of the same person business cards. I immediately call the company only to get that a answering service answer there phone calls and then I wa...
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We have a small loan through Wells Fargo (was $1100... now down to $840) which we have been paying on time, actually early, and paying about $10 extra each month. I was contacted by a representative (Pete) via phone from their St. Cloud, MN office to see if I wanted another loan since we had been paying on time and such. I told him we were doing fine, so...
Sep 19, 2007
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My family and I ate lunch at this restaurant today and I had to swipe a LIVE roach off the dirty table so we could sit down. I was already disgusted but my family insisted we go ahead and try to eat. As we were eating, I looked behind my daughter who was sitting across from me and noticed in the corner behind the booth seat, was a large spider with several...
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Apex Mortgage dba Aapex Mortgage 213 W Bloomingdale Ave, Brandon, FL - (813) 654-9035 www.aapexmortgage.com They are still advertising being licensed in states they were kicked out of. MD, GA, CA and others have issued Cease and Desist Orders against them due to their deceptive business practices. They have also not paid their employees and loan officer...
Sep 18, 2007
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
KMart 4210 Wheaton Way, Bremerton, WA - (360) 377-3871 www.kmart.com I went to kmart today to get a few things. They were having their 50-70% off sale this weekend. When I was done shopping I went to get in line and none of the cash registers were open, a huge line that went almost the full length of the store was waiting to get taken care of by one person...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Acifica, Inc. shop.vendio.com/evan2002/store.html I ordered motorcycle saddlebags as a surprise for my husband's birthday. The items on the website appeared to be quality merchandise for a much lower price than I had found at the dealer. When I sent my initial email inquiring about the compatibility to the motorcycle, I received an email back in about 3...
Sep 18, 2007
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Direct Star TV www.directstartv.com DirecTV www.directv.com On June 12, 2007 I placed an online order with Direct Star Tv for a package called the Directv Plus Package which offered the following: 185+ channels Free DVR (DVR service included) Free HBO Showtime and Cinemax for 3 months Get everything for just $39.99 a month for 10 months Free...
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The complaint has been investigated and resolved to the customer’s satisfaction.
YouTube youtube.com Most people have heard of youtube.com... It can be a great place for entertainment but they dont know its dark side. I had a site called 'whyislamsucks' & spoke frequently about things about Islam that I found weird & disturbing. My favorites on my site was hacked & I was forced to change my password 4 times to try to save my site. I...
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Costco Tire Department, Wharton NJ 07866 www.costco.com My wife was going to work on the interstate last Thursday when a 1 month old Michelin tire blew out. She's a new manager on a tight schedule so, to keep her from having to wait for road service, I went myself to put on the spare for her. I took the damaged tire - which had blown out through the...
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Verizon Wireless - Chokolate www.verizonwireless.com/chocolate/ My husband and I rewarded or daughter Ericka with the new chocolate Verizon phone this spring as she was just about to graduate HS with honors. Within a month her phone started to malfunction. A Verizon Store swapped it for another one. Within another month the buttons stopped working but thi...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Net Detective www.netdetective.com I signed up for Net Detective and can rarely get on the site. I was established to use www.standard.netdetective.net. I have trouble every time I try to use the site I paid for. Then, I have to call customer service. you don't have an 800 number, so I have to pay for the call. The, I get the rudest people on earth to try...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Rediff Shopping shopping.rediff.com I had ordered a pen drive from Rediff.com the vendor Mr. Gurpreet from E-source Enterprise, Delhi had send a defective pen Drive which I came to know only after making the payment to courier company. I had a call with Mr. Gurpreet and he very promptly replied me to send it back and he would be sending the replaced...
Sep 17, 2007
12:00 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
Yahoo voice automatically charges my debit card $2.99 (yes, 3 bucks) a month for my phone number and incoming calls. I have had funds on that card. On the day they tried to bill me, THEY had a problem, yet another company's payment went through just fine. Payments and deposits all month were fine, BUT Yahoo's. All this month, I got emails saying they...
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National Pen Company is a promotional gift company. On the literature they sent us and on their Website, www.pens.com, it clearly mentions that 2008 calendars will ship within 7 days or less. We placed an order with them on August 27, 2007 for a promotional event schedules for Sept 18, thinking we have plenty of time. After a week of multiple phone call and...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Ubisoft www.ubi.com Having purchased the FPS game Call Of Juarez to install on a Windows Server 2003 machine located at an ISP I discovered just how bad UBISoft customer service is. Now not checking to see if the game would run on server 2003 is my fault but everything else that happened after that illustrates how bad UBISoft CSR's can be. As the game...
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The complaint has been investigated and resolved to the customer’s satisfaction.
MyDollarShop.com Actually, I was not ripped of by this company. But I came very close to being ripped off. I actually had my personal information filled in when I clicked on the T & C's. They are currently offering a "Free" online Dollar Shop, but upon reading the Terms and Conditions [T & C's] discovered that this "Free" store which supposedly included...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Olympic Pools - Whitehall, PA / Pool Filter I went to Olympic pools in Macungie, PA to find out about a filter for my seasonal above ground pool. The person who was "assisting" us was rude and nasty. He sold us a filter for the pool, but he later told us that it would not work for this pool. When we got home with the filter, it was not assembled, it wa...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Yahoo! Small Business smallbusiness.yahoo.com As the owner of the web domain www.knowmyproduct.com http://www.knowmyproduct.com I was very disappointed when after calling Yahoo to cancel this name registration they ran my credit card four months later for another year. When I called to speak with them they were so nice they canceled my service right away...
Sep 17, 2007
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Our new 3 month old car got hit from the rear by a USAA customer who was also hit from behind. However the USAA customer did not take the particulars of the 3rd car so we claimed USAA instead. USAA came back and denied our $150 claim for a bumper trim replacement, claiming that their customer was not at fault as she was pushed into our car. I disagree with...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
On July 28, 2007 we went to Boat Tunes located at 307 N Goldenrod Road, Orlando, FL. We were looking for a used lower unit for a Mercury 115 hp. The sales person, Dave, had us look at several diagrams to try and figure out what type of motor we had. We were unsure, so we offered to go and get the serial numbers to verify. He told us not to worry and to come...
Sep 17, 2007
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
It's the reasonable expectation these days for tires to last up to 60,000 miles or more. My Touareg is the fourth car I've leased and the first I have ever had to buy tires for before --WAY BEFORE-- the lease is up. I think it was reasonable for me to expect these tires to be at least as good as the ones on my Audi, Acura, and Mercedes SUV. Yet, VW takes no...
Sep 17, 2007
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Today I went to see Dr. Takahashi at the UCLA Medical Center, Dermatology Department, to whom my daughter was referred by her Primary Care Physician. My daughter is a 21-month-old baby. For our appointment we came 10 minutes early as it was asked in the letter we had received. Nevertheless we waited ONE HOUR AND TWENTY MINUTES until someone came to our...