Merchandise was delivered to wrong address, no money back received!
September 14, 2006, we place at Office Depot the merchandise was delivered to wrong address, they pick up the merchandise from the wrong delivery address, and back to Office Depot and since September we been asking for Office Depot to returned what was paid in cash the amount $188.90 and all I get is lies that a check been issue take four weeks but is it has past 3 month and I have made number of call one for week, we dont get our money back.
The worst experience with retail ever!
I have never encountered so much frustration, so many dead ends and lack of help, and so many lies as when dealing with Office Depot.
I purchased a laptop that I needed to return within the 14 day return policy. They refused and the store manager then lied to me about store policy on refunds. So I went to another Office Depot store and they even said that manager lied to me! When I returned another product that also had the stores Protection Program, they did not refund me what I paid in taxes. So when trying to take this complaint to their corporate office, I was on hold for an hour and a half and nobody ever came back to me. It doesn't end there, but nobody would want to read the book of problems that I've had over the past week. Ive never been treated so poorly. I've been hung up on, accused of not being an informed consumer, lied to, scammed- and as of yet nobody in corporate cares. Do yourself a favor and don't buy your expensive purchases from Office Depot- it's not worth the hassle if you ever need help.
The complaint has been investigated and resolved to the customer’s satisfaction.
I agree office depot are extremely poor in service and not adverse to passing the buck which eventually they hope will end with you.
They are frustrating in the extreme.Keep hassling is my advice, it took me 2 weeks to get through the lies and bs but i got what i ordered in the end...in fact they are so disorganised i got it for 50 bucks cheaper than it should have been even with the discount, they are a nightmare.
I always get great service from office depot never get hassled I'm not sure where you went buddy!
The online services suck!
Consumers doesn't matter to them
Small Business drafting firm. We order all of our office supplies from Viking. Viking has been bought out by Office Depot. I called to make my usuall order yesterday and I believe the call was sent overseas or else everyone of the operators could not speak good English. I was very frustrated when ordering because I couldn't understand the operator and when...
Read full review of Office Depot and 36 commentsAbout Office Depot
Most discussed complaints
Copy departmentRecent comments about Office Depot company
Copy department




Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.