The complaint has been investigated and resolved to the customer’s satisfaction.
These incompetent wankers have been harassing me and my family (they're calling my parents house, where I'm staying temporarily) for the past two weeks. After hanging up on them multiple times without knowing who they were or why they were calling, I finally stayed on the line long enough to find out the purpose of their call. The guy called, asked for me...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a $49.95 dollar coupon that ended up $4,518 dollars.
I told him I was a first time home buyer and that he could be ripping me off.
The technician told me if he did half the job I would run the risk of the furnace breaking down and it would cost me 10-15 thousand to get a new one. Also told me that if I called sears they would charge me 5 or 6...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am disputing late fees, overlimit fees and finance charges with Sears Gold Mastercard. I have sent many letters and called there customer services, but in vain.
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a card from warrior saying because I was such a good customer they would like to send me a golf gift grab bag '' absolutely free''. It turns out ''absolutely free'' means 49.95 for s&h. Seems to me warrior is being deceptive in this program, might have said free except for S&H. Absolutely means just that not plus anything.
The complaint has been investigated and resolved to the customer’s satisfaction.
Last Dec. 8, 2006 I brought a 19 in HP laptop through Best Buy in Rockford, Illinois on the internet. It was warranted for 12 months through Hp and I bought a 2 year extended warranty through the Best Buy company. That warranty does not expire until 12/08/09 It all worked wonderful until Aug 2007. At that time the wireless card in it would only work once in...
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife registered at the crunch fitness center near her work place when we lived in chicago. about 3 months ago when we were in the process of moving to maryland she tried to cancel her gym membership, that was when our problems started. she was informed by the gym that she needed to have proof that she was moving from the chicago before she can cancel her...
The complaint has been investigated and resolved to the customer’s satisfaction.
I've been waiting for almost a year for 2 cell phone rebates to arrive. All the forms were all filled out properly, sent in on time, everything APPROVED. Here's the message I've been getting from the rebate center for the past 6 months:
"Claim approved. Payment pending, please allow 4-5 weeks for payment processing."
Every time I enquire about what'...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a part last week and chose the 2nd day air delivery from UPS(which was an extra $60). It has been over 5 days and have gotten no response from the company. They took their phone number off their website (hmmm). And their contact us page says they reply to emails promptly (hmmm). I have emailed them like 10 ten times to find out when they are going...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been an MCI since 1981, my husband talked with an ATT representative and switched our services for approximately a week. The package he ordered was never installed. I called MCI on 9-26-07, l0-17-07,11-1-07 and 11-06-07 each time they will reinstate service within three to five working days. I have been on hold for fifty four minutes attempting to...
The complaint has been investigated and resolved to the customer’s satisfaction.
Just FYI, my wonderful piece of @!#$ Dell Laptop computer (service tag 8GF7521) has failed again. This is the second hard drive that has crashed and 4th time I lost everything on this computer. Once again, I am without a personal computer. The computer showed no recent signs of a possible problem.(although It did have a colorful past).
This morning I woke...
The complaint has been investigated and resolved to the customer’s satisfaction.
To whom it may concern,
I am, upset with chase bank i have 2 credit cards with them about year and half a go i had some financial problems per chase bank i enrolled in a credit counseling program the credit counseling has be a great help i enrolled my credit cards and they have lower my finance charges and lowered my monthly payments but chase bank who...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had accumulated a lot of debt on my credit card. I transferred the balance to a lower rate to pay the balance off. I was reducing the amount by making 500.00 payments per month on a minmum payment of 200.00. I didn't notice that the credit card company changed the grace period from 28 days to 20 days and that caused my payment to be late, which...
The complaint has been investigated and resolved to the customer’s satisfaction.
As written to their corporate headquarters:
I just recently had a less than positive experience with a floor manager by the name of Aaron in Store #358, 611 Marks St. in Henderson, Nevada. I tried to replace a Camcorder for my 65 year old mother who had purchased it with a 4 yr extended warranty. The model of camera she purchased, Sony DCR-TRV-22, suffered...
The complaint has been investigated and resolved to the customer’s satisfaction.
Ford credit made a mistake and misapplied a payment and sent me a statement for $0.00 balance. The following month I received a bill for twice the normal payment with a late fee. They acknowledged that it was their mistake, that they discovered the error of the double payment weeks before notifying me and told me I had less than two weeks to make the...
The complaint has been investigated and resolved to the customer’s satisfaction.
In December of 2006 I purchased a 2007 Chevrolet Corvette as well as purchasing the extended warranty. A few months ago the coupe top started to make a real bad creeping noise. I contacted the dealer from which I purchased the car and was told the repair should take a few days. 45 days later the car was still not fixed.In fact it was worse. Thanks to the...
The complaint has been investigated and resolved to the customer’s satisfaction.
Ebay suspended my account for 1 year for Shill Bidding. I was selling an item, and my sister-in-law who lives in my house and uses my wireless network placed a couple of bids on my stuff (without my knowledge). She knew I was trying to make a profit, and she also knew if I had known she wanted to buy it for my Brother i would have sold it to her for cost...
The complaint has been investigated and resolved to the customer’s satisfaction.
I received an email 10/3/2007, from Kohls about a promo. So, I decided to browse their website, because of the holidays and I have 2 birthdays coming up, soon.
After about 45 min, or so, I placed my order. To my surprise, it stated that my order could not be processed. So, I double checked the card number, and tried to resubmit, & got the same response, so...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had DSL service for my office. I closed the office and cancelled phone and DSL. Next month I get a bill for DSL, I call waited about 10 minutes fighting with the voice activated machine and was informed that I had to cancel DSL through another department. I asked to speak with his supervisor, he refused, I asked repeatedly and said he was writing all the...
The complaint has been investigated and resolved to the customer’s satisfaction.
On Monday November 5,2007 I attempted to return a faulty GPS Garmin 530 that I paid $324.00 for. I had my receipt of purchase and presented it to the Manager there Mr Ken Schram. Mr Schram said that he was sorry but he could not exchange or refund or credit my Sears acct and I left SEARS a DISSATISFIED customer!!! I am appalled that SEARS sold me a faulty...
The complaint has been investigated and resolved to the customer’s satisfaction.
First time I used Sam Wexler plumbing to repair a wax ring on my toilet. The charge was $150.00 for installing a $4.00 wax ring,which I was told would last 10 years. 8 months later the toliet is leaking in the same spot. I was told the work was only guaranteed for 30 days. Why was I told it would hold up for ten years. I am now told they will replace it again for the same charge.
The complaint has been investigated and resolved to the customer’s satisfaction.
To repair a popup leak, I was charged $241.95. This supposed to be a free estimate and yet he took everything apart. And than said it would be $194.95 which I thought was much too much to begin with but I said go ahead and repair it, because everything was taken apart. I guess that's the trick (take everything apart so not to leave it without a pipe on the...
The complaint has been investigated and resolved to the customer’s satisfaction.
April 06, i tried to medically defer pmnts, smf said no, another co tried to take over loan, smf said no. In june 2007 i tried to pay off loan, smf mailed my ck back to me- no reason, i called, customer 'lack of' service said "your info does not match any accts here" i tried to pay via internet, my pmnts keep getting reversed, smf said my bank can not...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a call from Vacation Reservation Center giving away vacations package for $350, Orlando, Bahamas and Williamsburg, with refund of $100 in each place, condition; attending 1 hour time share meeting. We attended one in Orlando, it was more than 3 hours including waiting and we booked to stop in Williamsburg on the return trip.
After this pressure sale...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a 2002 Nissan Sentra. The engine light went on when I went over 50k miles, which made it impossible to get a state inspection. So I brought it to Michael Jordan Nissan and paid over $350 for a rear O2 sensor. Later I found the part online for $118. The engine light remained on and I was told that I had to drive for 75-150 miles to 'recycle' the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am also renting some merchandise from Rent-A-Center and I ran into some medical difficulties and was not able to pay for my merchandise a couple of times, but the kicker is that I ALWAYS kept in contact with the staff there to keep them informed of my situation and they were understanding... AT FIRST!! I agree with another article that one posted on thi...
