The complaint has been investigated and resolved to the customer’s satisfaction.
Motorola RAZR 2 - http://razr2experience.motorola.com/
I purchased a Sprint Motorola RAZR 2 and the very first one had to be replaced. The second one has the same problems as the first and Motorola has not even tried to help me. They ignored my BBB complaint. So I am posting the problems with this phone here, in the hopes everyone stays away from thi...
The complaint has been investigated and resolved to the customer’s satisfaction.
Ebay - www.ebay.com
I was suspended from eBay for selling what they called "an unauthorized copy" of DVD's. The DVD's I was selling were completely authorized and legal from USA studios. This was stated in the auctions several times. I have a licensed business and acquire my inventory from USA authorized distributors.
I contacted eBay about ten time...
The complaint has been investigated and resolved to the customer’s satisfaction.
Ortho Mattress - www.orthomattress.com
We purchased an expensive mattress from Ortho only to have to replace it a year later because it was defective. They exchanged it and the mattress they replaced it with is not as comfortable as the one we had. We called within the required warranty period to have it replaced on a comfort claim. The gave us the run...
The complaint has been investigated and resolved to the customer’s satisfaction.
This posting is a description of the facts, and is not about any subjective judgments.
On Oct. 30 2007, my mother called Waldron Electric in McMurray, PA. in search of electrical service for 3 outlets that were not working in her kitchen. The service man arrived and spent 2 hours in my mothers home. When she asked what he had done, he said he had looked at...
The complaint has been investigated and resolved to the customer’s satisfaction.
Compaq Presario Notebook
HP - www.hp.com
I will never buy HP products again. May 8, 2007 I purchased a Compaq Presario notebook that was refurbished. The sales assistant in the HP Home and Home Office Department reassured me that I should not experience any problems with the notebook. He stated that being refurbished meant that the notebook did not pa...
The complaint has been investigated and resolved to the customer’s satisfaction.
I started to have the service with Vonage last year and got charge for 3 account. i have only one account but they charge me for 3 accounts every month this is redigurous and i try to call vonage and never get to talk to them especially when you want to cancel or say things about problem they would never their.
I have to call Amex to dispute to pay then...
The complaint has been investigated and resolved to the customer’s satisfaction.
USPS - The United States Postal Service (US Postal Service)
Outgoing mail receptacles
I have had very few problem with the U.S. Postal service. But recently I came upon a problem which I thought would have been resolved.
I live in Las Vegas, Nevada 89108 on 1228 Silver Prospect Drive. There is a bank of mail boxes in front of my house. Sometime ago some...
The complaint has been investigated and resolved to the customer’s satisfaction.
AARP - www.aarp.org
I am 72 years old and have had my auto insurance and homeowners insurance through aarp. My insurance is being handled for aarp through the hartford. I have probably had this insurance for approximately the past twenty years. The policy no. Is 55 phe293950, andrew j. Kline sr., 200 federal st ne. Warren, oh, 44483. My phone no. Is 330...
The complaint has been investigated and resolved to the customer’s satisfaction.
Complaint against AOL -Change of billing method
Good Morning:-)
My name is Ethel Smith; my email address with AOL is Email User I have had this account with AOL for the past 10 years. I have made an attempt to find the AOL website that will allow me to change my payment method to prevent the increased payment of 2.00 on to my monthly surcharge. The...
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello i am robert gallery in maryland. I get a number of calls from sprint communications about free cell phones. I don't have a cell telephone from sprint and don't want one. Get very annoying calls from telemarketers about wanting to sell me a phone and there service. Please note that telemarketers don't know the english meaning of "no" what part of no don't they understand you are not interested.
The complaint has been investigated and resolved to the customer’s satisfaction.
American Historic Society
Signed up for a free coin offer and they put me in a coin club, after receiving my first coin club coin and retuning it for a refund, three months later I have yet to get refunded, and here is the good part the phone number has been changed or disconnected. My bank cant do anything because it was a authorized charge.
The complaint has been investigated and resolved to the customer’s satisfaction.
Florsheim Shoes - www.florsheim.com
A pair of $80 Florsheim shoes lasted barely 7 months and fell completely apart. Only one shoe came apart and yet they say it's not a mfg defect. If it was both shoes I would agree. I have a pair of $20 shoes that I bought from WalMart that I've had for 2 years and ae still in fair shape. I also have a pair of $130 Ecco'...
The complaint has been investigated and resolved to the customer’s satisfaction.
Gateway - www.gateway.com
A week ago my mom accidentally uninstalled the sound card from our computer. I know, a goofy thing to do, but accidents happen. After trying to figure it out by myself, I used Gateway's online tech support for help.
The first night I kept on getting disconnected, so no help there, where I spoke to five different people who could...
The complaint has been investigated and resolved to the customer’s satisfaction.
Consumer Portfolio Services, Inc. - www.consumerportfolio.com
I purchased a 2006 Dodge Truck in late 2006 from a Missouri dealership. I was put at 18% interest with a $530 payment. My finance company is CPS. I was told to come back in 6 months to refinance my vehicle which i have recently done. I am still awaiting an answer. I am running short between pay...
The complaint has been investigated and resolved to the customer’s satisfaction.
ALERT: do not fall for this, I want to get the word out, my husband thought they were legit, he faxed some info to them, thank GOODNESS he did not give them money. My "spidey sense" starting tingling so I did some research and this is the same group that did business in New Jersey and Washington, along with a bunch of other places. The BBB has tried to...
The complaint has been investigated and resolved to the customer’s satisfaction.
Verizon - Residential
www22.verizon.com/residential/
I had someone stay at my house for a two month period because he was having his own problems. He asked me if he could put in a new phone line so he could work (he is a telemarketer) and I said I don't care, but I don't want it in my name.
This Saturday, I got a bill in my name for his phone line, it...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a Vidal Sassoon curling iron at our local Wal Mart and it burnt my hair. I have red spots through my hair and in the front it stuck to my hair and when i pulled it out my hair broke off. My hair is really fried and I had to buy lots of hot oil treatments and I feel I deserve compensation for this. it will be months before my hair is back to normal.
The complaint has been investigated and resolved to the customer’s satisfaction.
Van's Heating and Air Conditioning, Inc. - www.vansheating.com
If your furnace needs a tune-up, call a professional but avoid Van's Heating.
Van's advertises a $89 furnace tune-up. Within five minutes of their arrival, they will try to sell you a new furnace.
The technician pulled a part out of my furnace and told me that the manufacturer was replacing...
The complaint has been investigated and resolved to the customer’s satisfaction.
Keys Fitness - Garland, TX
www.keysfitness.com
My husband & I purchased a Discovery 100 Treadmill from Academy January 11, 2003. The treadmill has been used primarily by myself, a 130 lb female, an average of 2x/week for the past 3 3/4 years. It was essentially in excellent condition. The treadmill has a weight limit of 275 lb. The motor is warrantied for...
The complaint has been investigated and resolved to the customer’s satisfaction.
Enterprise Rent A Car - www.enterprise.com
After waiting with about 10 others for Enterprise to open so that we could check in our cars in order to make it to the airport, the young woman checking in my car thought that it would be nice to tell me about how she was being "punished" by being scheduled to work the early Sunday morning shift. While obviously...
The complaint has been investigated and resolved to the customer’s satisfaction.
Just Tires: Costa Mesa
www.justtires.com
3005 Harbor Blvd
Costa Mesa, CA 92626
(714) 557-8000
Just Tires salesman gives acknowledgeable tire information to customer that creates a major customer vehicle repair of $595.00. Just Tire manager (Charles Eshraghi) is rude and unwilling to compromise with customer over customer concern that Just Tire employee...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a Leather Lazyboy recliner chair for my husband that cost $1200 I bought a warranty on it also, now they tell me the warranty is no good, cause my husbands hair made it fade, come on, it was not abused, everyones hair hits the back on the chair, he uses nothing on his hair, except to shampoo it. Don't buy a Lazy Boy all they want is the money for the chair and the warranty money, they don't live up to their warranties.
The complaint has been investigated and resolved to the customer’s satisfaction.
PC Connection, Inc. - www.pcconnection.com
Dear People,
I am filing a complaint on about Pcconection.com on an order number #41813792. I received the wrong harddrive as this is not what I ordered but that I called them and they were just horrible on the phone with me that I immediately called my back for a chargeback. I want to warn people not to due...
The complaint has been investigated and resolved to the customer’s satisfaction.
American Freight - http://americanfreight.us/
Typical bait and switch sales tactics with lots of grief and aggravation thrown in for good measure. Also, our experience echoes that of many others I've read here. We were sent a flyer with nice looking, seemingly cheap furniture--every poor person's dream. The bedroom sets looked great and the prices quite...
The complaint has been investigated and resolved to the customer’s satisfaction.
Well just like lot of people out their we to got a loan from this company, cash call has become our worst nightmare, we have been with them for 1yrs and within the year of being with them they took my money, out of my account 3times after they got paid. Took their time giving it back. Of course my bank charged me overdraft fee. Call them, they said I'm...
