Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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0
Comments
3951
Valerie’s complaints
Feb 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My fiance had recently rented a car(s) from Enterprise after his car had been totalled in a car wreck. Over the course of a week he was given three cars, the first two being sold within days of being in his possession.
He was put through the inconvenience of having to return these cars asap, at their demand. However that is not the issue at hand. When...
Feb 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Time Warner is a perfect example of how pathetic and atrocious big business gets when any company has a total monopoly over a service region.
This company is completely and utterly PATHETIC!!!
I have had cable television in Los Angeles for over 10 years. Never before have I been harassed for fractional late payments, had my cable actually cut off for...
Feb 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Sears has left an official reply on this complaint.
Bought a Sears Chainsaw sping of '06. Also purchased the extended service agreement (maintenance warranty) as the salesman promised me it would "take care of anything that went wrong". After the ice storm in Jan of 07 I had several trees damaged and was clearing them with the chainsaw when it quit, and wouldn't restart. I took the saw to the local sear...
Feb 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Today, because of activity on my account, the four transactions overdrew my checking account by $30.00. Chase immediately seized on the moment and charged another $140 in overdraft fees, making the total balance a negative $170. I live on a very fixed income, and that $140 is my car payment. Chase has one of the worst checking account services in the land...
Feb 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On December 13th. 2006, I wrote to Ford's help page. I have a 1990 E-350 super duty van, I needed to know the proper gear ratio for my rear end as it needed to be replaced, and the usual tag was missing on the rear end so they (Ford) had to look it up for me. They wrote me back stating that my request was be sent to their "Archives" and they would let me...
Feb 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I purchased a timeshare through Bluegreen at ShoreCrest I in No Myrtle Beach, SC. We have 12,000 points every other year. As, GT McDaniel, we soon learned that we didn't have enough points to use the timeshare for an entire week. Whenever I called to make a reservation, there were never any openings. The $149.00 week stay rather than using...
Jan 30, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had contacted City Cosmetics several times over the past year regarding the issue of returning two products to them for a full refund.
They have not and do not honor the guarantee on their products.
I had been a very loyal City Cosmetics customer for over a year and a half, purchasing 136.00 worth of their Wrinkle Reverser and Skin Remodeler EVERY month...
Jan 30, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Tall Pines School Complaint - Private School in Brampton, Ontario. After 3 years at Tall Pines School in Brampton we left in disgust. This school gets a D- rating from us!
The first 2 years were fine, our child was in Toddlers with great staff running that department. Everything changed in Casa (kindergarten). We noticed our child had a complete change in...
Jan 30, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My daughter, my 3 month old grandson, and I were shopping for new furniture on Sun. Jan29th around 4P.M. at the Comfort Shoppe in Madison.
My grandson needed to eat so my daughter sat on a clearance chair (very ugly by the way) to feed him. I continued to look for furniture. Shortly after I came back to check on them a man with dark hair came to the area...
Jan 30, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife and I went to Cribs2Teens in Simi Valley, California to purchase $2,500 for 1 Italian made baby crib with converter to teen bed, a hutch, and a dresser.
We placed an order in the middle October and did not get product until the beginning of December. The store owner told us that it would take only 2 weeks, but as you can see it took 2 months. When...
Jan 30, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a 3-channel RC helicopter in mid-November from # 1 Nikko Radio Remote Control Vehicles aka Diverse Internet Solutions LLC.
I watched for tracking information on the web site as the email receipt directed and it never appeared, though my credit card was billed.
There was only a meaningless auto-response to e-mail inquiry and no response to phone...
Jan 30, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am a past employee of orkin pest control from a few years ago... If you are considering a career with this company, I urge you to reconsider! While at the interview they make it sound like it's the best job on earth! When in reality it is anything but! If you take a job with this company, be prepared to work very long hours with no compensation! When I...
Jan 30, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have tried this service on 2 separate occasions, to make and receive video calls. The cost is $49.95 per year. I have rarely been able to connect and actually see the person I was talking to and nor could they see me.
The first time I wrote it off to having a dial-up connection, now I have DSL and am having the same problems. I contacted tech support via...
Jan 30, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been off work since July 1, 2006 at which time I filed a disability claim with MetLife I have always paid extra for short and long term disability insurance through my company ACS.
Since my disability, requiring transplant, MetLife has made my life miserable. I have fought tooth and nail since day one to get my disability and I have finally reached...
Jan 30, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I couldn't even "Share Your Story" on the Sheraton website becuse they limit the characters and want some kind of photo or video.
There is no complaint department or company contact information. Here's what I tried to write to them.
We stayed at the Sheraton Waterside Hotel in Norfolk back on November 3rd and 4th of last year to attend a wedding. I just...
Jan 30, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am thoroughly disgusted as I just opened a brand new package of kellogg's raisin bran crunch cereal only to find there were live, little bugs not only in the box, but in the cereal bag as well. An unopened bag of cereal should not have anything but the cereal in it. This used to be my favorite cereal, but not if this continues. It makes you wonder what'...
Jan 30, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
If you, like me, are one of the hundreds of thousands of people whose credit/debit card was breached and cancelled because of TJ Maxx's lack of security, then get mad.
Read the condescending letter from their CEO on the TJ Maxx website, and it may just provoke you to do some real complaining.
TJ Maxx has passed this serious matter off to banks to handle...
Jan 30, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Comcast Telemarketer contacted me regarding using Comcast's Digital Voice System. Upon saying I was interested, but only if the following two features were available, he said he researched and found they were available.
The services are remote call forwarding and busy dial rollover. After installation I was informed neither feature was available.
Within 2...
Jan 30, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The other day I was at the checkout counter at Walgreens. There were at least three employees standing around. Only one that was busy, which was the lady ringing up my items that I was purchasing.
While standing there I happened to notice a very young suspicious man (probably in his late teens to early twenties) quickly, and nervously walk out the door...
Jan 30, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
For a number of years, I have had an RBS CashBack Platinum Mastercard which I kept in good standing. In December, my statement did not arrive and I missed the payment.
I received a call from the company a week after the due date. I explained the situation and made an electronic payment immediately. With my next bill, I saw that my entire balance...
Jan 30, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
DuraSeal DuraCrete, Estimate coordinator Joespeh (Joe) Caramanna, 14-3650 Langstaff Rd, Woodbridge, ON L4L 9A8, ph 1-866-440-5606. Sometimes known as Tricon Paving or DuraStone. We hired them last April and they did a half hearted job that cost us $30,000.00. We are in the process of taking them to small claims court. Better Business Bureau and Consumer...
Jan 29, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
For years my friends and I have been loyal Walmart customers. In the last two years we have been very disappointed in the quality of clothing and the crowded condition of the Women's Plus Department.
We have been trying to find someone to complain to for a long time and didn't know where to turn. I even thought about getting a petition with the names of...
Jan 29, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello I've been using h&r block, for years. Never had a problem--the new promotion this year, is called the imil, which 1/2 of your return, is placed on credit card (this year i went with end of the year check stub).
Which they advertise, so i did, an amount was placed on the credit card,for me,,issued by them, with mc logo on it-my first visit,,and the...
Jan 29, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Well, I guess every situation is different. I just got my renewal for my auto insurance. Guess what, It went up $50.00. Ihaven't had a claim of any kind for over 10 years.
Haven't even had any tickets. I called Geigo, I asked them why my premium went up, since I had done nothing to cause this. Their answer: "We have paid out more in premiums in your area...
Jan 29, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was looking to rent a house on the ocean for my mother's surprise 50th birthday. My mother absolutely loves the ocean so I started to look at different rental companies in Maine.
Upon looking through the Hearts of Maine website, I found the perfect house! I inquired about the availability of this house for the weekend of my mother's birthday. The...