Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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3951
Valerie’s complaints
Feb 05, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We were first contacted via my "do not call" listed phone, and was asked to attend a one hour meeting for a resort package, in return for free gas, free accommodation, free dinner at Wisconsin Dells, along with one free air/hotel package.
At the time the phone call was made, my husband and I thought it wasn't such a bad deal to take the kids down to the...
Feb 05, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Brooke Franchise sold me 2 insurance agencies which they represented had certain levels of income and certain insurance company contracts after purchasing from Brooke at an inflated price 5 of the major companies canceled their contracts thus running off 80% of the customers. Brooke's accounting practices are very inaccurate when concerning franchise'...
Feb 05, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On Sep.25/06 I received a phone call from Marilyn Smith of (RPS) Resort Property Specialists LLC, stating that they had an offer of $30,000 for my Mayan Palace Resort. I told her we had traded it for Velas Vallarta & it was worth a lot more. She apparently had the prospect on the phone & asked if he would purchase that one instead & she said he agreed & she...
Feb 02, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I orderd some food from Fresh Tortillas & Taco located at 78 Victory Blvd. in Staten Island. It was delivered to my house and upon me taking the food contents out of the bag, I noticed Rat feces all throughout the bag and on the foil wrapped food.
I immediately contacted the restaurant and stated the problem. The lady in a heavy Chinese accent told me...
Feb 02, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Recovery Specialist (IRS) is in business to assist in recovering losses suffered in the stock market. In late 2004 I contacted IRS to employ them.
After receiving my paper work, IRS said they felt the loss Investors was recoverable, and I signed a contract in early 2005, for a gross loss of $$342,640. All of 2005 and until October of 2006 was spent...
Feb 02, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Whirlpool has left an official reply on this complaint.
I have been living at my current residence for 2 yrs. In that time I have had trouble with my whirlpool hot water heater, which is still under warranty, three times. The first time we paid out of pocket for parts and labor to fix it. The second time it quit working the repair man noticed it was still under warranty. I called Whirlpool and they sent part...
Feb 02, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been a Smith's patron for over a decade now, and most likely will continue to be in the future. I just have a few complaints, that probably happen at other grocery stores as well.
1. They start scanning my items before I have a chance to enter my fresh values (discount card) card, which leaves me wondering if I was charged the correct price for...
Feb 02, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Best Buy sold me a replacement contract for my son’s ipod. They said it would replace the unit “no matter what”. Untrue, when I called the 800 number on the contract I was told by a third party representative that BB no longer honors any replacements of items valued over $300.
They will only try and fix it. My ipod was in their option not repairable. So I...
Feb 02, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Went to new Long John Silver's Restaurant and bought take out meal. Girl taking order was nice, got to window to receive meal and they make us wait, (very few people there). The meal was sitting on counter for several minutes. When we got home, just a five minute ride, opened the box and fries were cold. They were thrown in the bottom with the fish on top...
Feb 02, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My kids and I went to popeye's in memphis (Winchester road) last night to pick up dinner. We noticed a lot of cars in the drive thru and a line of customers inside at the counter also.
I really wanted to try the catfish basket, so we waited in line at the drive thru. We placed our order and I paid with my credit card. There was no mention of a delay in...
Feb 02, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We are an Installer for Lowe’s. Lowe’s Installers are base on score of 89% or better. We have a 95%-98% overall score. We don't want to work for Lowe's much longer.
Lowe's has a rotation to make it fair for Installers to get a fair share of work from which ever store they choose to be in.
We were asked many times to do another store that was to far for u...
Feb 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My daughter recently got engaged. We drove 60 miles to the closest Davids Bridal which was in Portland Maine to shop for bridal gowns. We then went to the racks of gowns and chose one she wanted to try on.
While we were headed to find someone to show us to a dressing room with the dress in hand, an employee approached us and asked if we were working with a...
Feb 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased the casio ez600 camera on 12/26/06. This was my first casio purchase. I have always used kodak easy share cameras in the past.
However, I wanted the new sleek and slim design and decided the purchase the casio. I bought the camera on sale for $230. It was a great camera. I'm practically obsessed with taking pictures. I travel a lot with my job...
Feb 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Due to Western Union's negligence to use the three digit security code on the back of a debit/credit card, someone was able to make an online transaction to send over $2,000.00 of my money to someone out of the country.
I am unable to point the finger at whom ever got a hold of my info, I don't know who it is. However if Western Union had required, or that...
Feb 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We were using peoplepc at our office but finally got wireless. Thus started the almost eternal struggle to get the peoplepc cancelled.
We have cancelled in October, then they charged in November, called in November then charged again in December, called in December and now charged again in January. These people are almost impossible to reach and have NO...
Feb 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a Mint Chocolate for my daughter from Verizon Wireless. The first phone was completely unusable. The phone would jump to mobile web even when no one was near the phone. On the second phone the charging port broke.
This makes me wonder if perhaps these phones have some major defects in construction. If they do, Verizon needs to let it'...
Feb 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My family and I recently purchased a much larger home in Jacksonville, FL. We purchased several rooms of furniture at Ashley's in St.Johns Center.
The sales staff was friendly but appeared very hungry and swarming upon entering the store. We encountered nothing but problems while dealing with this store/company. First purchased was a master bedroom set...
Feb 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This dishwasher is terrible. It's two years old and I've had nothing but problems with it after a few months. The biggest problem is that it rinses the dishes with soapy water and then the soap dries on the dishes.
I've had "technicians" out here but they say they can't help me because my water is hard. Baloney. I've done every "fix" they have told me to...
Feb 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My experience with Golds gym in San Diego was nothing like any other gym I have ever been to in my life. The problem that I had with Golds is that Golds would have hoped to become my historical partner but also never offer anything financially to the entire world other than closing gym costs.
You see Golds figures too advance at all things whether they...
Feb 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I feel the photo department at Meijer in Bowling Green, OH has some customer service problems and doesn't have understanding when it comes to making reprints. First of all, the girl working on January 22, 2007, was rude when I asked about how to write out the numbers for negatives. She just stood there and acted like I was supposed to know what to do and...
Feb 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
1. Instead of the food, which was supposed to be included (due to the ticket) a piece of toast was offered for $5.
2. The same flexibility as the one connected to providing services was NOT observed by check-in. For only two kilos of overweight I was charged $25.
3. Toilets were stinking in the cabine.
4. There was shortage of blankets and pillows in the...
Feb 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I visited the Bund Garden branch, of the ICICI Bank in Pune to open an account as an NRI needing a Credit Card. The information that is given is only half true and you only discover this after you have parted with your hard earned dollars.
You lose about 8% in the exchange rate as soon as you open the account, considering the best they can offer is about...
Feb 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Last year I purchased an HP Laptop from Sam's Club. The factory warranty from HP was one year.
I purchased an additional 2 years warranty from Sam’s. My first year service from HP was excellent. At the end of the warranty I had a mechanical problem with the mouse Pad and sent it to Sam’s warranty Co for service. They returned it un- repaired with no...
Feb 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently rented a vehicle from Enterprise in Cincinnati Ohio. I was informed we were the second drivers of the car which was new.
The Man renting us the car took a quick walk around the car and there was no visible damage.
I drove the car back to where we were staying and we settled in. The following morning while driving the car, I noticed a crack...
Feb 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been a Aeroplan Card holder since 1993. At that time I was using Air Canada for business trips and the point system seemed like a great way to save up for free trips.
I had hoped to save enough points so that when I retired I would be able to go on a nice Holiday. It is now 2007, I am now retired. I hadn't used my Aeroplan card since 2002. I phoned...