The complaint has been investigated and resolved to the customer’s satisfaction.
I spent about $75.00 in fees to transfer a virtual line. I paid for 2 months of a second line, even though it wasn't working. I sent an e-mail asking for a refund because my phone quality was so poor I couldn't carry on a conversation, and was told I could not be refunded until the problem was fixed, which it never was...
I spent many hours "fixing" my...
The complaint has been investigated and resolved to the customer’s satisfaction.
Tire shop insist on mounting "best" tires on the rear. Where would you rather have a potential blow out ? On the steering front, or on the rear? You cant reason with idiots or kids. I've taught auto shop for 21 years and tried to educate them ,to no result. I'm done buying tires from Costco, 4 day tire Co can match them in price and will put the tires where you want them. Bye bye Costco.
The complaint has been investigated and resolved to the customer’s satisfaction.
I had been contacted by ServiceMagic Inc in my business. They say they will give leads to work for $10.00 per lead. What they did was give leads that were dead ends. One lead was to build a garage. I am a garage door installer, not a garage or any other type of builder. The other leads never even had any answer on the phone.
I wrote and complained about...
The complaint has been investigated and resolved to the customer’s satisfaction.
Purchased tickets thru Ticketmaster for comedy show "MoNique" - event scheduled for 10/27 at 8pm. By 8:35 p.m., show had still not started. We had arrived 7:40pm to be on time. During pre-show wait, many guests, including myself, complained to MoNique entertainment staff that the loud music was like a 17-year old showing off in the car next to you with...
The complaint has been investigated and resolved to the customer’s satisfaction.
Scam!!! Complaint about Apartment Hunters Inc. 4RentInLA.com - BEWARE!!!
I sent an email telling how the list was scam, and how the apartments listed was with false information. The company never wrote me back, or tried to help.
DON'T USE THIS LIST, IT is a SCAM, not true information, olds ads as if it was new with lower price....
Copy of my email to the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a Gaggia Evolution cappuccino maker in August 2007; within 5 weeks it started to malfunction (water began dripping from the milk foaming device). I was instructed by Seattle Coffee Gear to contact their importer directly; it took several days and telephone calls before anybody from that company got back to me. I then mailed the "new" machine--at...
The complaint has been investigated and resolved to the customer’s satisfaction.
October 23, 2007 I had my truck in at Midas location Manchester New Hampshire. I had paid for Midas touch maint package, Bulb lights and state inspection. I was advised that my Truck did not pass inspection due to muffler, and right outer tie rod. I was aware that I needed a tire rod but I didn't understand any other issues. 11 hours later on October 24...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was charged $10.00 for a 'membership charge' that I did not authorize, nor did I sign up for this service. I am not sure how this company acquired my credit card information as I use online services for many reservations. This company needs to be investigated, prosecuted, and shut down. I have been online and received a confirmation via email that I will...
The complaint has been investigated and resolved to the customer’s satisfaction.
Upon receiving my order, the box contained the item to which I did not order. I then called customer service and spoke with a very nice lady. I explained what I had received, to where I was informed the proper order would be shipped with a return address label. She then informed me to pack the original order in the same box I had receive and attach the...
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Holiday Travel Of America has left an official reply on this complaint.
My husband and I attended a 'program' in Yakima, WA for Holiday Travel of America. After trying to weed out the off-key sing-a-long representative, and the blaring music, and wild Hawaiian shirts, the program was presented. We chose not to buy into the program, but opted for the 'free gift'.
We read the fine print on the back of the certificate and sent it...
The complaint has been investigated and resolved to the customer’s satisfaction.
I receive an e-bill each month from verizon for my residential telephone service. my bank notifies me that the e-bill has arrived, the amount due and date due. Supposedly i am able to access my e-bill by a link through the bank. While the link does take me to verizon, verizon will not allow me to see my e-bill by stating that my computer does not accept...
The complaint has been investigated and resolved to the customer’s satisfaction.
American eVoice is a scam company. They cannot be contacted to verify why there are charges on my phone bill. The phone company has no idea who they are or where the charges come from.
The complaint has been investigated and resolved to the customer’s satisfaction.
IAI misrepresents themselves at the preview workshop. I specifically asked Matt Mattson at the International Success Group Workshop if IAI would help me refinance my property. He assured me they would. I attended the 3 day seminar and was surprised when on the second day they brought out the Wealth Institute Programs. Of course they were more 3 day seminar...
The complaint has been investigated and resolved to the customer’s satisfaction.
The good news: My Frigidaire sidebyside compressor failed one week before the warranty expired.
The bad news: Warranty service is in the hands of A & E Factory Service. I had to wait several days (called Monday morning - appointment was for Thursday 1-5p.m.) before a technician could come out & verify that the compressor was bad. He showed up about 4:30...
The complaint has been investigated and resolved to the customer’s satisfaction.
When buying our washing machine a few years ago we were convinced by the Currys salesperson to purchase a 5 year extended warranty for the machine. The cost of the policy was about 200euro . In hindsight, this was a HUGE mistake. The machine broke down within the warranty period. That was SIX WEEKS ago and we are still waiting for repair or replacement. The...
The complaint has been investigated and resolved to the customer’s satisfaction.
I operate a small 501c3 non profit, and received a stock donation worth about $20,000. I opened a fidelity account so I could liquidate the stock and use the fidelity checking account service as my main checking account.
Fidelity would not allow me to open the checking account until the stock was actually transfered to my account. Once they had the stock...
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband, 5 year old daughter and myself arrived at 2pm to a waiting room with one person and one person in each chair. Before we were even in the door, we were told "Sorry, we can't take any more. We're closed." The door was open, the "Open" light on in the window. I asked the manager, Nila, if they were closed at 3pm, why were they turning away...
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a p.c. This morning regarding an order that will be sent within three weeks of which i did not order and wish to cancel this. This is not the first order i have received of which i did not order and costs me when it is mailed for which i have not received any reimbursement or any indication that Publishers Clearing House have received the returned items.
The complaint has been investigated and resolved to the customer’s satisfaction.
Below are the exchanges I have had over the past few days with T Mobile Customer Care. Unfortunately I did not make a copy of my original complaint to T Mobile, which is replied to below.
----- Original Message -----
From: customercare AT t-mobilesupport.com
To: Brett
Sent: Sat Nov 17 08:45:06 2007
Subject: Re: My T-Mobile.AccountManagement
Dear...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a 42in tv online (bj's) and got a order # and my money was taken out of my bank acct, but not to long after i got a cancel confirmation but i never canceled my order. I think that is false advertisement and when i called to get speak to a rep for customer service they were very rude and did not care!
The complaint has been investigated and resolved to the customer’s satisfaction.
PerfectMatch presents itself as a state-of-the-art internet social introduction service, and it guarantees its services. However, it does not offer an opportunity to evaluate the service prior to actually purchasing a membership.
I signed up for the service and paid the fee. Within a couple of hours of becoming a member, I realized the service did not meet...
The complaint has been investigated and resolved to the customer’s satisfaction.
On January 28, while driving home from a friends house, I heard a "pop" from the bottom of my car and then lost compression in my engine. The car was struggling to idol. I limped the vehicle home, at high rpm and parked it in the driveway. Later that night, I decided to look at what might be the problem. I started the vehicle and noticed plumes of exhaust...
The complaint has been investigated and resolved to the customer’s satisfaction.
It seems that these apartments must have a revolving door policy when it comes to keeping management and maintenance personnel. The NEW ones they have now is just as bad if not worse than the previous ones. It seems they already want to create discontent with the tenents. Stone Mark Management is the Company responsible for the poor management of these...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was watching an infomercial for a company called Shapely Secrets. I was intrigued so I called and ordered the product. They shipped it to me promptly but they charged me $19.99 in shipping and handling, which I was totally not expecting because they had not told me. Then a month later when balancing my bank statements I find out that they had shipped me...
The complaint has been investigated and resolved to the customer’s satisfaction.
2 free airline tickets cost more than I would have to pay to fly across US if I shopped for my tickets!! Free costs hundreds of dollars in fees and taxes. Free to me means no cost!