The complaint has been investigated and resolved to the customer’s satisfaction.
From June through October I have tried to get Stearns and Foster to honor their mattress warranty. After 5 months of use the pillow top material has shifted toward the center of the mattress resulting in "crowning" (Stearns and Foster words). The effect is that you feel like your laying on an incline and rolling out of the bed. S&F suggested that we lay in...
The complaint has been investigated and resolved to the customer’s satisfaction.
I made a purchase online at XHeli.com and when I got the product, I found it defective. I have been unable to get a response except an improper one. He told me to write an rma # on the box and send it back however, ups only accepts printed labels. I signed an affidavit at my bank to reverse the charges and am still waiting. this is a website on yahoo. It is xheli.com. Am I stuck with unusable junk? Will yahoo do anything?
The complaint has been investigated and resolved to the customer’s satisfaction.
I have closed a loan back in June with Apex Financial Group. way before they declared bankruptcy. Everyday I called they gave the run around saying they short on staff and payments have been delayed. Right after they run out of business, Jerry Washinton the thief is asking me to obtain 25% of my money. I was waiting on that money to pay my home loan. I am a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a Toshiba 62' dlp tv from Bestbuy 3 years ago. I was told at the time of purchase that I HAD to buy the service plan. I read it carefully in the store and had the Manager write on my receipt' if in the event of a replacement, the full credit of $3200 will be applied to a replacement unit' This was in the store managers pen on my receipt just to...
The complaint has been investigated and resolved to the customer’s satisfaction.
This is beyond absurd. It's actually become more comical than anything else. In short, I signed up with Qwest for cell service in May but decided to cancel (within the 15-day rule they have, so no penalties). When I signed up, they required a $200 deposit which I paid up front, but after canceling, to this day, I have yet to receive even a simple apology...
The complaint has been investigated and resolved to the customer’s satisfaction.
On Dec 8th 2007, I called before I left for work to the after hours service line to report that our hot water was out for the building. OK!, mind you, it's a industrial model that serves my entire building. They 'promised' that they would call us back. Hours later, someone called and said that they assumed it was just our unit that was out, before my...
The complaint has been investigated and resolved to the customer’s satisfaction.
SMC is a company that sounds good to others by stating that they will help you build a business using the internet to sale their merchandise under your website and they will hold the cost of warehousing the merchandise. All you have to do is start a website then advertise their products that they will ship to your customers. You get the profits of the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed an order with The DVD Planet also known as Universal Gift Ventures on 11/7. I was given the excuse that my order was shipped to an incorrect address followed by another email that there was a problem with their shipping department and they were correcting the problem by sending the orders out manually. Furthermore, by shipping it manually it wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought a bed and mattress the first week of December 2007. I paid $75 for the delivery which was occur on Dec 6 at which time they were too take away my old mattress and box spring.
They arrived on December 6, but refused to take the mattress and box spring because I didn't have a plastic cover. The delivery persons told me the salesperson was supposed...
The complaint has been investigated and resolved to the customer’s satisfaction.
I went into a Marshall (Stafford Plaza, 11830 Wilcrest Drive, Houston - Wilcrest Dr., TX 77031
281-879-4866) in Houston, TX to return a silicone steaming pot I had bought a week earlier only to face the most blatantly rude customer service from none other than the manager of the store, a miss Cathy. Not only did she speak to me in a loud and nasty tone (my...
The complaint has been investigated and resolved to the customer’s satisfaction.
I visited rc willey, orem, ut store to buy a hd tv on the presidents day. rc willey had a special presidents day sale going on that day. I liked a toshiba regza brand and decided to buy. I also ordered a tv stand. later I was told by travis, the sales agent that the tv that I liked is on back order. I was told by the agent that I would receive the tv on...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have received emails telling me I have won £500.000, from lotto sweepstakes.the courier service want between £600-£800 to deliver. All this is a con. They have at least 7 different people named as courier managers and none of them exist. Do not bother reading their emails they are scamming all of us.I contacted TNT, the real one's and they are aware of...
The complaint has been investigated and resolved to the customer’s satisfaction.
Living Well Lady Fitness Centers is taking advantage of it's members. They conveniently sent a letter dated November 19th notifying members of a charge of $25 for 'enhancements' to the fitness center. The letter was not received until December 12th, after the fee was debited from my checking account. Their membership contract does not disclose that there...
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm filing this report on behalf of the negativity, and bogus unprofessionalism of First National Bank Of Texas, Aka 1st Convenience. My experience with the Banking Institute started at the very begining of a New Account, I was told upon the deposit of a 700.00 dollar check it would post to the account by the 10th businessday which turned into over a Month...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am a retired veteran U S Navy with 22 years of service. I am writing to express my concern about a parking ticket I received and the pending decision of the court, court fines, court fees, traveling from Indiana to Michigan and lost time from work.
My license plate number is DAV 9118. Officer Jeff Whelan only wrote 9118 on the issuing ticket. This car i...
The complaint has been investigated and resolved to the customer’s satisfaction.
I went into the store and ordered tile. My original intent was to pay by the credit terms that PINO TILE and Mohawk flooring offered. A PINO TILE REP came out and measured. Days later the workers came out to install the tile. A couple days later they were done. Myself and a friend( that I had watch the house while the installers were there) Talked to who we...
The complaint has been investigated and resolved to the customer’s satisfaction.
Jerry shank the owner and vet at this hospital is a total scammer! Avoid this business! He will bring up extra charges and will not release your animal if you do not pay him! In my case $990 reduce to $724 after paying him $1600 (Have the receipt, paid in full) and he ask me to leave her there for my work day and come back to pick her up to be served with...
The complaint has been investigated and resolved to the customer’s satisfaction.
May 11 2005, we purchased the best set of appliances Electrolux Home Products make, Frigidaires Pro Series, On Dec 15. Only 7 months later we had to repair the ice maker under warranty ( no problem) well it never got fixed till late Jan/06. On Feb 21/06,The repairman made another house call to repair the ice maker again, Well it never got fixed till Mar...
The complaint has been investigated and resolved to the customer’s satisfaction.
Today was the final straw. I ported my number over from metro pcs to another company back in august 2007 because their customer care sucks, they are not professional and I got fed up. I was told by one of the representatives I had to pay my phone bill to keep the phone on while the number is ported, and after that I would be refunded my full amount in 4-6...
The complaint has been investigated and resolved to the customer’s satisfaction.
Email string Verbaetem:
From: Sophia
Sent: Monday, December 10, 2007 3:01 PM
To: 'H&H Email'
Subject: RE: Email from your Website
Return it, I don't want anything from you. I did not receive anything in my e-mail (which is why I was asking you for it) and I have purchased 100% of my Christmas presents via online and know how it works, but I needed to hear...
The complaint has been investigated and resolved to the customer’s satisfaction.
Nobody wants to join under me, seems I'm the last one in on this scam. Nobody would book with me because they found it cheaper on Priceline. I am glad now I didn't accept any responsibility for my friends high dollar vacations. Just imagine getting an irate phone call at 2 in the morning because of some screwup. And now comes the icing on the cake, airline...
The complaint has been investigated and resolved to the customer’s satisfaction.
I rented an apartment at Tamarac for one year. When I vacated the apartment I received my deposit check from them I noticed there was a charge to have my apartment fogged for excessive smoke smell. This would normally be fine, except I never smoked in that apartment, and actually quit smoking in January before I moved out. Prior to that I NEVER NEVER NEVER...
The complaint has been investigated and resolved to the customer’s satisfaction.
On October 24, 2007, while I was working out of town, my husband brought my computer to The UPS Store and paid to have it shipped to me via next day air ($161.88). When the computer did not arrive at my hotel in Atlanta GA on October 25, I called my husband and then UPS. UPS had no record of picking up the package and suggested I call The UPS Store. The UPS...
The complaint has been investigated and resolved to the customer’s satisfaction.
I just want to advise anyone purchasing a computer from Toshiba. They will look for anything to get out of their warranty.
I purchase the laptop from CompUSA, Anchorage Alaska in 2005.
Within a year, the motherboard died. They claimed there was liquid damage to it, there was not, there was a little surface stain by a speaker.
CompUSA looked at it and...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered and paid for 20 Nintendo Wii Consoles which were supposed to be delivered December 10, 2007. I have not received my shipment, tracking numbers for shipments, nor have I been able to get in touch with this company.
