Eureka Forbes complaints 165
Keywordscomplaint customer care service machine customer service company water purifier office money product servicing issues amc purifier refund phone customer engineer parts warranty
Newest Eureka Forbes reviews & complaints
Delay in service
My name is Sunia Mukherjee and I have been using Aqua Gurd since Dec 2002. I must say that the after sales service is pathetic for this company. I had registered a complaint, number 104190 on Nov 19, 2006. Every day I used to call the call center at [protected] and request to send a technician. But it took till Nov 27 to attend to the request. Also I had called there service center at 080-[protected] and spoke with Jyothi. But all false promises. I do not know when they promise 24 hours, why can't they live up to their ETA. This is not the only case. In the past too I had received very late service from them.
Unit pending for the past 3 months
We have Eureka Forbes Aqua Guard external pump unit and itz not working for the 3 months and I registred with their helpdesk and personally contacted the near by service centers at Pallavaram, Chennai and Chrompet, Chennai.
After a month and half one service came and said spares not in stock and still we are keep calling them nobody is listening and not attending this problem.
I like to go for a legal action through consumer court.
I bought this product in Jan 2006 and it stopped working after 3 months. I have logged several complaints regarding this and no one has come to my place and they have not tried to contact me as well. Their service is one of the worst after sales support. My sincerer advise for the people is not to buy the euraka forbes products. Their customer support i...Read full review of Eureka Forbes and 34 comments
I bought a Eureka Forbes water Purifier nearly 7 months back. They had mentioned at the time of sales that they provide the best service to the customer. In my case nobody came for the service after 3 month or 6 months which they were supposed to do. Then suddenly my machine reported some fault. I made a complaint to the toll free number and they gave me a...Read full review of Eureka Forbes and 218 comments
Leakage in candle!
We have AMC with Manjalpur, Vadodara agency. Leakage in candle was informed to them on phone no [protected] on 06/10/2006. We reminded the agency on 10/10/2006 and11/10/2006. Our every call was received with a promise to solve our problem by evening the same day. But till date our complaint is unattended. We had similar experience in 2004 when after about 15 days our problem was solved after we could contact their main service manager Mr. Pankaj Taylor.