Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Sep 19, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Dover Oil Company
239 Dover Rd
Toms River, NJ 08757
(732) 349-1551
www.doveroilcompany.com
I talked to one of the owners of Dover Oil in South Toms River, NJ and received, what I thought to be a price of pumping out my existing oil from my underground tank and then having them remove the tank and dispose of it.
During this process, they were going to...
Sep 19, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
A&E Factory Service - Richmond, VA
www.aefactoryservice.com
My electric dryer started making an electrical frying noise along with a burning smell during a load. We shut the dryer off, and the burning and frying continued, so I had to shut off the breaker immediately to stop the problem and prevent a fire. I called the Whirlpool service line after hour...
Sep 19, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Dentrix Dental Practice Management Software Systems
www.dentrix.com
Very expensive software and support agreement. Yet both are deficient. Software (G2) was released with many bugs many months ago. And still waiting for fixes. Support for those fixes is enabled only through an expensive support agreement. They promised a repair patch would be available...
Sep 19, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Overstock.com
Do not buy from them or deal with their so called customer service agents. After ordering a lawnchair/cooler on Aug 28th it was supposedly shipped and was sitting in Los Angeles.. After numerous phone calls and emails trying to locate I kept getting the same answer. "If is not there by Sept 11 call us back. Well since it didn't arrive I...
Sep 19, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
CitiFinancial Retail Services
www.citifinancialretailservices.com
On 6/2/07 I set up automatic payment to Citifinancial through 5/3 bank's bill pay service. Prior due dates had been the 6th of the month so I set up scheduled payments to be sent 72 hours prior, the 3rd of each month. Unfortunately 8/3/07 was on a Saturday and 9/3/07 was Labor Day. Hence the...
Sep 19, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Onida Microwave
Onida Service Center - Bangalore
www.onida.com
This happened with the Onida service center, Bangalore
I bought a Onida microwave in Dec 2006. It broke down sometime in April 07. The timer just wouldn't shut off and would reset to some high time like 50min all by itself.
I registered a service call on 5-may-07 and they finally changed a...
Sep 19, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Just wanted everyone to know that Staples DOES NOT stand by it's 110% pricing policy. I brought an add from another store within 2 days after I purchased the same item at Staples. They matched the price, however the woman manger stated that Staples discontinued it's 110% price refund a few days earlier. Yet it was clearly displayed on the counter by the...
Sep 19, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Pointe Pest Control
www.pointepestcontrol.com
We had signed up for a pest control service with Pointe Pest Control. It was for multiple applications over a year. The work was to be done inside and out. These guys would just do the out side stating that no one answered the call. When we wanted to cancel they said the following which we were never made aware...
Sep 19, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
GotPrint.com / Printograph has left an official reply on this complaint.
GotPrint
www.gotprint.net / www.gotprint.com
I order some business cards from gotprint.com. My order was 100 of one order of business cards and another set of 100. The company sends me only one set of 100 PLUS 44 of the same person business cards. I immediately call the company only to get that a answering service answer there phone calls and then I wa...
Sep 19, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We have a small loan through Wells Fargo (was $1100... now down to $840) which we have been paying on time, actually early, and paying about $10 extra each month. I was contacted by a representative (Pete) via phone from their St. Cloud, MN office to see if I wanted another loan since we had been paying on time and such. I told him we were doing fine, so...
Sep 19, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My family and I ate lunch at this restaurant today and I had to swipe a LIVE roach off the dirty table so we could sit down. I was already disgusted but my family insisted we go ahead and try to eat. As we were eating, I looked behind my daughter who was sitting across from me and noticed in the corner behind the booth seat, was a large spider with several...
Sep 18, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Apex Mortgage dba Aapex Mortgage
213 W Bloomingdale Ave, Brandon, FL - (813) 654-9035
www.aapexmortgage.com
They are still advertising being licensed in states they were kicked out of. MD, GA, CA and others have issued Cease and Desist Orders against them due to their deceptive business practices. They have also not paid their employees and loan officer...
Sep 18, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
KMart
4210 Wheaton Way, Bremerton, WA - (360) 377-3871
www.kmart.com
I went to kmart today to get a few things. They were having their 50-70% off sale this weekend. When I was done shopping I went to get in line and none of the cash registers were open, a huge line that went almost the full length of the store was waiting to get taken care of by one person...
Sep 18, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Direct Star TV
www.directstartv.com
DirecTV
www.directv.com
On June 12, 2007 I placed an online order with Direct Star Tv for a package called the Directv Plus Package which offered the following:
185+ channels
Free DVR (DVR service included)
Free HBO Showtime and Cinemax for 3 months
Get everything for just $39.99 a month for 10 months
Free...
Sep 18, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
YouTube
youtube.com
Most people have heard of youtube.com... It can be a great place for entertainment but they dont know its dark side. I had a site called 'whyislamsucks' & spoke frequently about things about Islam that I found weird & disturbing.
My favorites on my site was hacked & I was forced to change my password 4 times to try to save my site. I...
Sep 18, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Costco Tire Department, Wharton NJ 07866
www.costco.com
My wife was going to work on the interstate last Thursday when a 1 month old Michelin tire blew out. She's a new manager on a tight schedule so, to keep her from having to wait for road service, I went myself to put on the spare for her.
I took the damaged tire - which had blown out through the...
Sep 18, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Verizon Wireless - Chokolate
www.verizonwireless.com/chocolate/
My husband and I rewarded or daughter Ericka with the new chocolate Verizon phone this spring as she was just about to graduate HS with honors. Within a month her phone started to malfunction. A Verizon Store swapped it for another one. Within another month the buttons stopped working but thi...
Sep 18, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Net Detective
www.netdetective.com
I signed up for Net Detective and can rarely get on the site. I was established to use www.standard.netdetective.net. I have trouble every time I try to use the site I paid for. Then, I have to call customer service. you don't have an 800 number, so I have to pay for the call. The, I get the rudest people on earth to try...
Sep 18, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Rediff Shopping
shopping.rediff.com
I had ordered a pen drive from Rediff.com the vendor Mr. Gurpreet from E-source Enterprise, Delhi had send a defective pen Drive which I came to know only after making the payment to courier company. I had a call with Mr. Gurpreet and he very promptly replied me to send it back and he would be sending the replaced...
Sep 17, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Yahoo voice automatically charges my debit card $2.99 (yes, 3 bucks) a month for my phone number and incoming calls. I have had funds on that card. On the day they tried to bill me, THEY had a problem, yet another company's payment went through just fine. Payments and deposits all month were fine, BUT Yahoo's.
All this month, I got emails saying they...
Sep 17, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
National Pen Company is a promotional gift company. On the literature they sent us and on their Website, www.pens.com, it clearly mentions that 2008 calendars will ship within 7 days or less. We placed an order with them on August 27, 2007 for a promotional event schedules for Sept 18, thinking we have plenty of time. After a week of multiple phone call and...
Sep 17, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Ubisoft
www.ubi.com
Having purchased the FPS game Call Of Juarez to install on a Windows Server 2003 machine located at an ISP I discovered just how bad UBISoft customer service is. Now not checking to see if the game would run on server 2003 is my fault but everything else that happened after that illustrates how bad UBISoft CSR's can be.
As the game...
Sep 17, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
MyDollarShop.com
Actually, I was not ripped of by this company. But I came very close to being ripped off. I actually had my personal information filled in when I clicked on the T & C's. They are currently offering a "Free" online Dollar Shop, but upon reading the Terms and Conditions [T & C's] discovered that this "Free" store which supposedly included...
Sep 17, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Olympic Pools - Whitehall, PA / Pool Filter
I went to Olympic pools in Macungie, PA to find out about a filter for my seasonal above ground pool. The person who was "assisting" us was rude and nasty. He sold us a filter for the pool, but he later told us that it would not work for this pool. When we got home with the filter, it was not assembled, it wa...
Sep 17, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Yahoo! Small Business
smallbusiness.yahoo.com
As the owner of the web domain www.knowmyproduct.com http://www.knowmyproduct.com I was very disappointed when after calling Yahoo to cancel this name registration they ran my credit card four months later for another year. When I called to speak with them they were so nice they canceled my service right away...