The complaint has been investigated and resolved to the customer’s satisfaction.
I buy items from DollarComputer.com These people are crook. There are very sneaky. There say something and do something else. There promise one thing and send something else. I order certain specs but there send different specs and 50% damage items. My mind told me to back out from day 1 but there convince me. You will think after all these years there will...
The complaint has been investigated and resolved to the customer’s satisfaction.
2 months ago I sent out a check like I do every month, and they seemed to have lost my money. I called my bank to see if my check was sent, and they stated to me it was sent to them on time and MMCA should have received it. MMCA told me I need to make a payment so my account does not go late. I stated to them that I had made payment and confirmed with my...
The complaint has been investigated and resolved to the customer’s satisfaction.
To:
Mr. Gary D. Forsee
Chairman and CEO
Sprint Nextel
2001 Edmund Halley Drive
Reston, VA 20191
Dear Mr. Forsee:
It is with great regret I must write to you. My experience with your company in the past 3 days has been absolutely horrible. Let me begin with the timeline of your company's consistent incompetence. I have had a Nextel account for...
The complaint has been investigated and resolved to the customer’s satisfaction.
A copy of email I sent to ABC,
Dear ABC, I am hoping you can help me with a problem. My Maytag Frontloading washer was purchased in Feb of 2006, broke down Oct. 13th 2007 (for the 2nd time) while I was washing a load of clothes. I called the maytag repair man who came out on Oct. 29th. My clothes at this point had been stuck in the washer for 2 weeks. He...
The complaint has been investigated and resolved to the customer’s satisfaction.
We had a number of issues with this dealership, the biggest issue is; we purchase a new car from this dealership and to this day they have not registered the vehicle in our name. Because of this issue we are not able to renew our tags. We finally told the leasing company about this and they sent us a POA. Now we have to go and take care of this ourselve...
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to the Post Office in Crystal City to mail a single letter; at that Post Office, they have two vending machines and, of course, a desk where you can get the full range of services. Seeing that the line at the desk was rather long, and figuring I really only needed to buy a single stamp, I went to the vending machines. A single first class stamp cost...
The complaint has been investigated and resolved to the customer’s satisfaction.
Man, I know my attorney is going to kill me but this thing is so juicy, as a citizen-journalist, I just can't stop writing about it. Besides, Accor North America holds a franchising philosophy based on fairness, honesty, trust, open communications and diversity so here goes:
My case is moving forward to jury trial in Circuit Court - this thing smells so...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was interested in a portable GPS for my car. I am familiar with GPSs and know that sometimes it takes a while for a GPS to catch its satellite signals. After asking advice to one of the employees he showed me the Garmin NUVI 760. Which was priced at $699.99 He said this is a "quick responsive GPS". I also asked him "if I do not like this GPS can I return...
The complaint has been investigated and resolved to the customer’s satisfaction.
This is a story of how the failure to listen costs a business its customer's trust.
I custom-ordered a window at the Home Depot on Capitol Expressway in San Jose, CA on November 12, 2007. I fully paid for it at the time of the order. On November 25, 2007, the store called me and said that my window was ready for me to pick up. I came on the same day. The...
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm a retired IBMer. Under IBM's retiree medical plan, I've been getting prescription medications from Medco for several years. Medco service is extremely error-prone, in my personal experience, and its internal information handling is remarkably inefficient. And IBM is virtually impossible to reach with a specific emailed complaint about Medco. I believe...
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently placed an order with a sony style representative from www.sonystyle.com. After placing the order I was contacted a few days later from the shipping company that they use and setup a delivery time for Thursday November 29th 11am-4pm. Someone has to be there to sign for it so I had to take the day off of work. I'm waiting all day for the TV and it...
The complaint has been investigated and resolved to the customer’s satisfaction.
Alt.com standard (free) members are constantly encouraged to 'update' their membership by taking out a subscription. If you click on a members picture or name you are taken to an upgrade page with the members thumbnail, 'handle' age and area. However they have now changed this page so it no longer includes previously displayed information that told you when...
The complaint has been investigated and resolved to the customer’s satisfaction.
Above mentioned pretend to be lawyers. Used another firm to levy my account and get a court order, that I wasn't notified about., and are holding my SS check. Original bill was $800. Amount on levy $4200.00. I have found that they have violated the Fair Debt Collection Practices Act. They are functioning illegal. I have Faxed all my information. They do not...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been getting $9.95 taken out of my account for the last three to four months. At first I thought it was part of my plane tickets that I had ordered, but when I continued to get billed I found out it had nothing to do with the plan tickets. They are taking money without my permission. I never even heard of this company before. When you try to get a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I checked my checking balance balance on Saturday 12-1-07. It said I had plenty of money available. I made two debit transactions. I made sure I didn't go over my balance. They were approved. On Monday I had a $105.00 ins. funds fee.
I called Suntrust and they said I had a check that came through on monday and they process checks first. These were approved...
The complaint has been investigated and resolved to the customer’s satisfaction.
We just received (each adult in the house got a separate one) a huge heavy envelope full of unwanted paper advertising which claimed that we had requested. I see this as an attempt to bludgeon us into accepting this unwanted service. We would like to protest the killing of trees for this specious purpose.
Thank you,
Jim and marie fenn
The complaint has been investigated and resolved to the customer’s satisfaction.
To Whom It May Concern:
Below is how Citi Bank (via their Citi Card) took advantage of my family.
In March of 2003 I joined the military. The following November, my wife and I welcomed the arrival of our second child (a daughter). However, within days of her birth we discovered she had a very rare condition which required constant medical attention and...
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to Wal-Mart dept. store on friday night 11/30/07 with my nephew to purchase a car dvd player for my son's birthday.I found a Polaroid PDM-2727 7" two screen car dvd player with remote control, headset etc., there were alot of electronic stuff included. My husband wrapped it up with a gift wrap to surprise him on the next day.On Saturday we had a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I work for a California county child support office and I have been receiving phone calls from this collection agency and previous ones for approximately 4 years. This is over a phone bill that is for someone I do not know and gave my office number as their contact number. I have explained several times and I guess they think I am lying. I am not the person...
The complaint has been investigated and resolved to the customer’s satisfaction.
Within a year of owning the Cuisinart coffeemaker DTC 975 series, I had it replaced once; the second pot malfunctioned within 2mos. Total cost of shipping on my part approx. $20. for each replacement. Told by Co. rep. out of thousands of coffeemakers there may be 50 defective. I of course received two of them. Why should I incur the extra expense of...
The complaint has been investigated and resolved to the customer’s satisfaction.
Over this past summer, I had a baby, and due to medical negligence, I got a terrible infection. Anyhow, after my first round of antibiotics were done, I had to go get does 2, so even though I wasn't feeling particulary well yet, I did need some things at Wal-Mart, and I did need my scripts' so I figured I'd kill 2 birds with one stone. Basically, I did...
The complaint has been investigated and resolved to the customer’s satisfaction.
I saw a couple commercials for Buy Owner right around the time I was looking to sell my house. I went online to find it and found www.byowner.com. I didn't realize that By Owner and Buy Owner are different companies. What a mistake!
By Owner is nothing but a SCAM! They did nothing for me that I couldn't have done myself, and it was a huge let down. They...
The complaint has been investigated and resolved to the customer’s satisfaction.
Strayer keeps part of your refund check, professors are not accredited, they put spy ware on your computer to track where you been and what you do. I asked my professor where she earned her teaching degree. She claimed that she could not give out that information, I asked my other professors and they told me, one even said that "some are in training" there. Classes with "fake" students.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello, I would like some assistance in getting my money back. Domino's Pizza used my credit card to take money ($14 +) out of my account. I had ordered a pizza and paid for it with by credit card. The store manager (Jay) promised me several months ago that they would refund the money, and that it needed to come from corporate office. My bank did nothing...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a vehicle that I financed with GMAC. The deal was a rush job that I was basically powerless to stop; I had just moved to LA and my company -- which had previously been financing my stay -- decided to return my rental car and end my hotel reservation, effective immediately.
Needless to say, this put me in particular financial peril, as a result I wa...
