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CallingCards.com
reviews & complaints
CallingCards.com
reviews & complaints

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11 complaints
4 resolved 7 unresolved

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CallingCards.com reviews & complaints

CallingCards.com complaints 11

CallingCards.com - SimpleCard

Order ORD201910124844837587 - $50 card was left dormant.
My wife is now trying to use it and it is disabled.
It does not work at all, but shows a $50 balance.

Their support number [protected] #1 goes to forever-hold.

This was discovered on 7/19/2021

Date of Purchase: 12/10/2019
Order Number: ORD201910124844837587
Card Name: SIMPLE CALLS
Card Value: $50.00
Customer Service #: [protected]
Access #: [protected]
PIN Number: ******0904

[protected]@gmail.com

Desired outcome: A working $50 card or my $50

S
Sep 17, 2018

CallingCards.com - Simple calls calling card

I bought a $10 calling card from www.CallingCards.com, I received an e-mail as a confirmation and it says that I'll be receiving a call for verification. I was waiting for the Call in which it didn't...

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M
Aug 03, 2018

CallingCards.com - bad service

Hi, Several months ago in April, 2018 I purchased $10.00 card on line to call my family in Europe. I tried calling right after purchasing the card and never been able to connect. Since than I did...

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T
Sep 03, 2017

CallingCards.com - international calling cards/ rising sun

8/16/2017 - Went to Callingcards.com and did a rate search for calling Trinidad and Tobago from USA - Did $20 purchase of "Rising Sun" card for the advertised 444 minutes (from local number (469...

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R
Oct 13, 2016

CallingCards.com - the old bait and switch routine

My wife callsThailand frequently from the USA, her old card had run out, I found this one on line. As it was new to me I didn't want to buy a lot of airtime, so glad I did. What a scam, the...

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CallingCards.com - hidden charges

Purchased a $10 card several months ago to keep with me for infrequent use. I read all the literature before buying the card and did not see any maintenance fee listed - I'm an engineer so yes, I did...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CallingCards.com - poor quality callingcards & service

I purchased a calling card from this company to call two specific countries. The company website promoted the card I bought a one of the top two to call the countries. I expended an inordinate amount of time and energy repeatedly calling without any sound on the other end of the line. I estimate that I spent from total 5-10 minutes making multiple calls for each attempted contact, with each call taking 2-3 minutes (without a sound) before I tried again . Then I used a calling card from another company to try the same call and the call immediately went though! When I called callingcards.com customer service to explain the problems I was having, the rep seemed not interested in my feedback. Suggest you avoid callingcards.com

here is the web address for the FTC

I Just filed a formal complaint against this company

https://www.ftccomplaintassistant.gov/Consumer_Home.htm

CallingCards.com - customer service hung up on me twice

I purchased a calling card on callingcards.com. Within an hour I received an email to my Gmail account telling me I would receive a phone call asking for additional information. I gave my CCV to the...

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O
Jun 09, 2010
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CallingCards.com - overcharging every phone call that I made

NEVER EVER buy from callingcards.com!!! I bought a US$20 calling card from them, but everytime I made a call, when I check back the balance, they overcharged me. I had to call back to customer...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CallingCards.com - supplementary cost!!!

Do not buy this card to call from Mexico.

Line was busy most of the time plus you have to pay significant supplementary charge to call from a pay phone - more than doubles the rate per minute.

Buy a TelMex card once in Mexico instead. It works very well and the TelMEx payphone are everywhere.

Pierre

here is the web address for the FTC

I Just filed a formal complaint against this company

https://www.ftccomplaintassistant.gov/Consumer_Home.htm

V
Feb 20, 2008
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CallingCards.com - bad service!

Purchased a card in September 2007 specifically for use in New Zealand. Despite trying many pay phones there was not one where it would work for calls within New Zealand. A recording would come on that said the number was invalid but in each case when I went to a tourist center or begged help from someone else the number worked fine.

I could call back from a pay phone to the U. S. but the rate was 6 times the advertised price. I sent 5 emails to [protected]@callingcards.com and did not receive a single response.

You took money from my account but never gave me a pin #. I purchased a $10 card and $11 was taken out of my account. I received an email with a receipt, that's it!

It says on their website that "We email your Calling Card & PIN INSTANTLY", but in fact it can take up to 24 hours. Also, it says they have 24 hour customer service, but in fact they don't.

I used a calling code in Mexico. Each time, I followed the instructions very carefully. Each time, a recording gave me the balance on the card. The balance was being deducted down. I just received my phone bill and they charged me $72 for international calls.

there call in center is in South America by the way

here is the web address for the FTC

I Just filed a formal complaint against this company

https://www.ftccomplaintassistant.gov/Consumer_Home.htm

Right on Target with those bad guys.

CallingCards.com are crooks. They are a den of thiefs waiting for their next victim. Do not give them any of your monies. They double and triple their rates once on line and cut you time while talking . I have talked with everyone in their organization that would talk with without any help. If a word to wish is sufficient then read my WORDS again. Thanks Steve G. for this e-mail address.
tws

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