The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a solar fountain pump that was delivered not working, I called customer service and they said they do not take returns for 60 days.. then proceeded to tell me to take it apart (which I did not!) It is obvious the solar component is not working.. They now don't answer their phone calls.. ..Buyer beware.. Cancelled credit card transaction.
The complaint has been investigated and resolved to the customer’s satisfaction.
On 5/8/08 I called Dr. Lisa Bailey's office (Dentist) regarding scheduling another appointment to discuss concerns I had about a dental crown she had previously placed on the right side of my mouth 5/6/08 to tooth #30. The crown was too big and did not fit my retainers properly. The office manager was extremely rude and sarcastic to me questioning whether I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Shaddy contractor was sent out, won't refund the full amount I paid for the warranty even though I cancelled before the 30 days citing incurring charges, won't refund the amount I had to pay for a window unit (had to buy a window unit cause my family and I was sitting in 90 degree heat in our house for 8 days) and won't refund the money I paid to my own...
The complaint has been investigated and resolved to the customer’s satisfaction.
Over the years I have dealt with cox communications because it is the only cable company available in my area unless I use satallite. I would not recommend this company to anyone because they use hidden fees that aren't apparent until the bill arrives. I have been charged for "free installation" and then when I complained they use special terms to...
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought with cash $1240.00 a new leather loveseat and when they called to say it was here I was so excited. My husband took the old sofa apart and out. Then they called back opps it came in but totalled totaled!!!... I said so you order a new one and its three weeks again they said yep. Then a week later they called back and said its here. I said ok that wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
On 5/22/08, we took our 2 year old Poodle, Bobby to your clinic for a physical examination. As a part of this examination, the Vet took Bobbys temperature with a rectal thermometer. His procedure, I thought at the time, was unnecessarily rough and Bobby reacted with severe pain when the thermometer was jammed into his rectum.
Bobby began having diarrhea by...
The complaint has been investigated and resolved to the customer’s satisfaction.
I live at 2505 Rocksprings rd Kingsport tn. I saw your ad on TV I called and ordered tree tomatoes all I got were seeds. I was told I would get tomato plants not seeds. I was told I would have tomatoes by the fourth of July. Not with seeds. I want t know where my tomato plants are. Please make this customer happy and send me my plants. You can’t tell people...
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up for the triple play. Converted my internet and phone service. It was a couple hundred dollars to do this. I agreed to the terms for one year. I have one cablebox, for premium channels, the remainder of the tv's are directly hooked up to cable and receive basic service. Last week a couple of my family members complained that they no longer could...
The complaint has been investigated and resolved to the customer’s satisfaction.
A couple of months ago my windshield was broken by rock on the highway. I had the windshield replaced through my insurance company - who uses Safelite (the Largo, FL office). I've had one other windshield replaced by them and another repaired, they did ok work. But this last time they replaced the windshield, they damaged the apilars, replacing them...
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought two rooms of hardwood flooring from a salesman who assured me I was getting a top-notch product at a great sale price. Later found out from a manager at another Rite-Rug store that the product received was considered seconds and that since I paid a sale price I should not expect better. When I asked for an inspector to come out and look he told me...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was excited for my order of 250 business cards to arrive, but when they did, I was utterly upset! They were the cheapest quality I have ever seen, and the printing job was horrible! On some of my cards, you could see the lines where they were supposed to cut them. There's no way I can use these and look professional in my business. As everyone know...
The complaint has been investigated and resolved to the customer’s satisfaction.
Over the past several months I have been getting charges of $11.99 on my credit card by a company called Great Fun. Never heard of this company never received anything from them. Turns out when I booked a trip with Priceline there was a fine print scheme that had this company Great Fun receive my credit card info and bill me every month for $11.99...
The complaint has been investigated and resolved to the customer’s satisfaction.
Ashley furniture is eager to sell to people on credit. They make it sound easy, terms, etc. however when it is time to pay it is the most inconvenient payment process besides walking to the store and counting 300.00 in pennies. The stores won’t accept payments. There is no payment centre. There is no website on which to pay. You have 2 choices. mail a...
The complaint has been investigated and resolved to the customer’s satisfaction.
DHL is useless. My 2-day shipping package that contains a very important document is already delayed by 3 days and its going all over the country without coming to me. The document was to be submitted at a Government office and I am already late. DHL accepted there was no labelling error and its their technical error. The package was to come to NJ from TX...
The complaint has been investigated and resolved to the customer’s satisfaction.
After a five week ordeal w/techs to try and fix my USB broadband card, I contacted customer service to adjust my bill! Keep in mind that in one day I had 238 min. on one set of calls that dropped 3 times. Now remember you only get credit for ONE min. on dropped calls. This is a direct line to verizon techs (800-951-2351) and (866-298-5373). I was instructed...
The complaint has been investigated and resolved to the customer’s satisfaction.
My Mom and I are members of Direct Buy in Canada. My frustrations with DB began when I ordered a wedding ring mount and bands for my husband and myself. The trouble began when the DB sales associate processed the order wrong and I had to go back to pay more shipping. A couple of weeks go by - at this point we are less than a month away from our wedding and...
The complaint has been investigated and resolved to the customer’s satisfaction.
UMG Buyers Edge and Sky Mall Magazine are in this together. I found out that Sky Mall was the company that told UMG to put me on their Buyers Edge program. I never told them to do this and they never mentioned to me a company called Buyers Edge.
What ###.
And people wonder why someone comes into their place of work and starts shooting people.
It...
The complaint has been investigated and resolved to the customer’s satisfaction.
Our employee booked a room for a federal conference with Marriott Tucson University Park. When he arrived he was told that the government rate was only available to federal government employees and the military; we are a county government employer. I called the Tucson Marriott office tried to talk to them about this matter offering to fax them confirmation...
The complaint has been investigated and resolved to the customer’s satisfaction.
T-Mobile has billed me extra $61.06 for Usage Charges (International Calls). I informed them that I had used my calling card for making those international calls. I had used proper access number and pin number provided by Calling Card Company. I gave them the details of my calling card. They have refused to waive off the charges claiming that the charge...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a s.s. fridge, stove, micro, d.washer& TV.
Rebates totalling $800.00.
When they delivered them the fridge door was scratched & ice maker delivered crushed ice only.
I read the detailed directions to a tee I'm an electrical/mechanical eng.
They talked to me like I was stupid. I'm sure they had a HS diploma.
When delivered they removed the boxe...
The complaint has been investigated and resolved to the customer’s satisfaction.
I tried ordering the vitamins from Beach body after I got the Power 90 system. I liked the exercise video. It really works.
But my experience with the order line was a total horror! I don't know who is running the shop over there but it really is a scam.
I'm surprised these guys don't get reported to the better business bureau and to the state's attorney...
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife recently booked a flight using Expedia, and she purchased the flight insurance in case she needed to change her plans. As it turned out, the dates of her conference were changed, and she had to change the dates of her flights. When we called Expedia, they told us that the flight protection plan only covers medical issues, not other reasons for...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was scammed by Cambridge Who's Who and shortly thereafter I did some research and confirmed it. I called Citibank immediately to cancel the charge and dispute it. They gave me a conditional credit for this charge. Two months later, the charge has been reversed in favor of the scammer company despite my attempts to contact them with no response regarding...
The complaint has been investigated and resolved to the customer’s satisfaction.
AT&T recently let someone open not 1 but 2 accounts using my wife’s identity. She has a 7 year alert on her account with the 3 major credit reporting services. Her name is flagged with AT&T not to let anyone open an account with her name, but they did anyway. I called to ask how this could happen, starting with customer service, then fraud department and...
The complaint has been investigated and resolved to the customer’s satisfaction.
This company is the worst I have ever seen in my entire life. they will keep your payments in suspense and put you in foreclosure, then tell you are not in foreclosure and then the sheriff comes to your door, I have was told someone in the processing department did not process my file, so now I m paying interest on all the late fees, as well as the regular...
