Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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0
Comments
3951
Valerie’s complaints
May 14, 2008
6:53 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I have been taking both of our cars to our local Tires Plus for a few years now because they're close and open on Sundays, which is very convenient. We took our 2000 Chevy Malibu for a routine oil change in early August. They also recommended a coolant system flush, and we went along with it. However, the next day my low coolant light came on...
May 14, 2008
6:50 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was contacted at 5pm on Wednesday, March 5th by an NES employee regarding an 'urgent business matter'. I returned the call because I was unsure who she was, what business she worked for and what the 'urgent business matter' entailed. When I called back, I was NOT told by her that she was a 'debt collector attempting to collect a debt and that any...
May 14, 2008
6:48 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have also experienced the same deliberate deception and increase in price of the pool. I spoke with an attorney today and if you have signed a contract send them a cancellation letter immediately even if after the 3 days, and whatever you do, do not allow them to install the pool or you will be obligated to pay their ridiculous price for sure.
There must...
May 14, 2008
6:44 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was charged interest in January of $400. It was supposed to be interest free for 25 months, but they said my payment was not received after my check cleared. I called and was told it would be corrected. It is May now 5 months after I sent my payment, and I can still not get this corrected. I have talked to one person twice and another person three time...
May 14, 2008
6:40 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On May 7th, 2008 I went online to order flowers for Mother's Day from FTD.com. My girlfriend and I ordered flowers for both our mothers.
Ten minutes after we place our order, I get a call from a FTD customer service representative stating that "the flowers that I have chosen are not available at a florist nearby" (bs, but anyways), "and that I could call...
May 14, 2008
6:40 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On April 30, 2008, I made a phone call from from Schipol Airport to Amsterdam. I was charged $15.46 for the phone call. I called the company, BBG Communications, San Diego, CA 92101 to file a complaint about the call. They told me that I needed to have checked the rates first. I told them I don't know how that was possible, as there wasn't any information...
May 14, 2008
6:38 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered wedding ribbon from this company. Three weeks later, I was still waiting for my order. They have no number to call, I had several unanswered emails. The site had a live (I use that term loosely) chat operator, Josephine. She tried to double talk me, first it was in printing because they made an error, then she changed the story to say it wa...
May 14, 2008
6:35 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Summer Bay Resort - what can I say? Like million others out there, I'm severely burnt and was scammed from this so called vacation package bought from Summer Bay. Someone got to do something about this. Government agency, please do review their business practice, they do not tell you everything when they try hard to sell to you. Next thing you know, you end...
May 14, 2008
6:34 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I really just wanted to let everyone know what kind of business Vonage is and how horrible their costumer service really is. I would greatly appreciate it if everyone would pass this on so everyone will know. I do not have Vonage, nor have I had Vonage since January. On May 6th I got a charge on my debit card from Vonage for $30.73. When I called Vonage the...
May 14, 2008
5:51 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
A year ago I let my Sprint Wireless phone contract that I had for 4 years on 3 phones expire and continued to pay monthly. I continuously received calls about renewing my contract, but was not sure if I wanted to continue with Sprint or try another company. Well about 6 months ago my wifes phone finally got to the end of its life so we stopped using it and...
May 14, 2008
5:43 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
North Point Nissan in Little Rock, AR is convenient to my home. So I have always taken my Xterra there for servicing since I moved to Little Rock from Conway, AR about 5 years ago.
I bought my Xterra from Superior Nissan in Conway when I lived there and was very happy with their service department there. The employees in their service department seem very...
May 14, 2008
5:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm another "victim" of the Northern Leasing fraud. I recognize that I signed a 4-year lease and I fulfilled that obligation. It wasn't my smartest decision, but I accept that part as my responsibility. Since that obligation, however, it has taken over 2 years to reach a company representative and actually cancel my contract.
After being assured by a...
May 14, 2008
5:13 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
While I have had an account with moneybookers.com for quite some time, to receive payments for ebay related sales from international customers i've never had trouble. 3 weeks ago, I attempted to withdraw my money to my verified bank account, as i've done many times before. I got a notice in the website, that they needed a credit card verification too. I...
May 14, 2008
5:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
After being told to change my lamp at a cost of $300, and this did not help I called again and was told to have a service tech look at the TV. Gee, the tv's light engine is bad, imagine this. When calling Hitachi I talked to 3 people and since the tv is 4 years old they will not help. Consumers need to band together as this is a problem with the manufacturer of the light engine since it is a problem with other rear projectors.
May 14, 2008
4:42 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
These great individuals promise a unique online network marketing program and website promotion. They turn out to be a pyramid scam like Amway or the like ... which is alright for the willing but only if others can get on your site. Mine never worked, but they were happy to charge my Visa for the service of "bending over" for them. Stay clear ... they never...
May 14, 2008
4:39 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Please do not take you pet to Banfield Pet Hospital if you love it. Veterinarians only stayed a few weeks, so every time you take your pet back, a new vet wants to do a new test to verify if your pet may have some alleged condition. My poor Schnauzer was never properly diagnosed until the day he had four organs fail and died. My beloved dog went for regular...
May 14, 2008
4:18 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have also had horrible problems with this Health Club. I called the 'corporate headquarters' at 212-734-9717 in 2/08 to inform them that I was pregnant and would no longer be able to use my membership (which was due to expire in 3/08). I was told 'OK, we will take care of it, thanks for calling'. In 4/08, I received a letter stating that I owed 78.72 for...
May 14, 2008
4:09 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
After several calls and being put on hold several times for 3 consecutive days, I finally got one person from this company who promised to call me back but failed to do so.
All I wanted was to get the Returns Authorisation Number and post back the item which I did not order for but was sent to me on 14/05 and to cancel the instalment plan which I did not...
May 14, 2008
3:46 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Subject: Response to Your Survey about My Purchase Experience at Smithtown Nissan
Dear Mr. Castignetti:
In response to your survey I would like to add the following incidents that occurred during the purchase of my vehicle:
On March 30th I went searching for a new vehicle since my lease of my Toyota 4 Runner was expiring in 3 months.
My first stop wa...
May 14, 2008
3:25 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a 2 year old (2006) Honda Civic which is still under full warranty. I dropped the car 9 days ago for various reoccurring problems. The dealership called me yesterday and told me that the car was ready. When I went to the dealer to pick up the car this morning, I was treated very badly and unfairly. The following is a few details of what took...
May 14, 2008
2:03 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Every get a grocery store club card? Is your telephone number and address correct on the card? Do you even know how to update your info? Well you might want to make sure you do or your information could be routed to someone else's card. I have had a grocery store club card for many years possibly as many as 12 years. Recently I need to get a copy of some...
May 14, 2008
1:58 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This place sucks to work at. The first week I started working there was when they started giving me trouble. I was invited by the lead supervisor to make suggestions to improve productivity. I thought I was qualified as I had just come there from Caremark after their Dec. layoff. I typed up a page of suggestions like a proposal. I was hoping to get a raise...
May 14, 2008
1:52 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a very expensive extended auto service warranty which claims to be bumper to bumber to protect my engine and other electrical and mechanical components on the engine of my 2002 Corvette convertible. However, it seems that when there is some part that is screwed onto the engine (Air injection engine check valve) which sends a "check engine" light...
May 13, 2008
3:30 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On April 27, 2008, I purchased the Motorola
HomeSight security system from Amazon.com. Once the order was placed I
was told that I would be receiving the security system from Axsecure.
I really didn't think that much of the notice because I believe I have
received other items from other sellers on Amazon's site anyway and so
far I had no...
May 13, 2008
3:26 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Hypotec Lending used a bait and switch type selling practice to get a hold of personal information and documents.
Received a call from Hypotec Lending on the 24-25 of April 2008 about re-financing our property. Talked
with a person name Anne Udoh (877-847-8047 ext. 2232). She was going to talk with an appraiser and get back to me on Monday with re-finance...