Valerie

Registration date: Apr 03, 2009

716 helpful votes

Valerie’s complaints

Resolved

I had Empire Carpet come to my house and the slick salesman told me I needed 200+square yards and he then quoted me a price of 10, 000 dollars. The same Shaw carpet cost me 3, 800 at Home Depot for 160 square yards. My savings are paying for my daughter's first year of college. Empire advertised 50% off, the salesman didn't even bring that carpet in the...

Resolved

Been trying for a month to cancel membership, which, oddly, one can not do by phone or walking into a local fitness centre (Note: I had no problems writing a check and signing up by walking in). As a member of the military who recently received orders, I went to my "club" in Doral, FL as instructed, picked up cancellation form, and was told to mail it to LA...

Resolved

I ordered flowers through ProFlowers to be delivered that evening with a shipping charge of about 20.00. I get a call the next day saying the flowers were never delivered; they would send a letter apologizing along with an upgrade. The next day I call to try to get a refund for the same day shipping I paid for. I found the flowers were never delivered...

Resolved

This product is such a freaking waste. The bottoms would have fit my five year old and the top I got was way too big. I did send it back for a smaller size and when that came it was way too small. So now I know I am already screwed out of my shipping charges but I have been trying to contact them on the phone now for a week. This whole set up is a joke...

Resolved

Manager John Angelo is very rude. He yelled at me and made a scene out of my own expense. We were asking for the down payment my sister made in the morning since we decided not to buy the car after seeing all the added costs they wrote on the financing papers. Moreover, I didn't like how they don't have the car yet and insisted that the MSRP is the price we...

Resolved

See below for details: Complaint began with the base of the frying pan noticeably scratching (due to poor etching of brand name)our glass top stove; the company has wasted our time, money and is not compensating for damages that occurred by using their product. Poor customer service and another company out to make a quick buck!! Hello Brent, It is May...

Resolved

I met with American Laser Centers Clinic Manager Sara Patton on August 19, 2006, where we discussed the process and signed the paperwork, and I had my first laser hair removal treatment at the Cherry Creek, Colorado, location on August 25, 2006. The brochure Ms. Patton gave me states that it will take six treatments for the procedure to work, and ALC has a...

Resolved

Do not place a special order from Belfort Furniture in Sterling, Virginia! We have been waiting for 3 months for a desk that we special-ordered to get a wood finish that is not in stock. We ordered the desk on March 1, and our receipt states a 4-5 week delivery, so we have already waited 3 times longer than the promised delivery window! NOT ONCE were we...

Resolved

Inefficient law firm We have written to this company, that they have the wrong address. The mail is for our son, we have hand delivered the mail to him. He says he has taken care of it. I don't know. But what I do know is: we have called/written to them with the correct address. We have tried to explain to them that our son has never/ever lived at thi...

Resolved

I was informed by Diners Club that the Diners Award points that I had accumulated over the last 8 years have been forfeited when my company closed my corporate diners club card (Citi Bank). I had joined the awards program on my own and was paying $75/yr since 2000 and had accumulated about 180, 000 points. Diners is saying that they had no responsibility to...

Resolved

I am awaiting a response on a request for refund which was sent on the 5 March 2008. I am attaching a letter I sent to them today. Dear Mr Mayrhuber I would like for you to consider the following and let me know if you believe that this is good business practice and furthermore to follow up on my complaint and refund. I flew from South Africa to Portugal...

Resolved

Based on the endorsement of Service Magic, Inc., we hired their member, the Colorado Radon Institute, for mold & asbestos testing. The owner of Colorado Radon Institute, Michael Merit, came to our apartment and allegedly performed the tests. While collecting samples, he told us we had black mold which could be hazardous to our health. We paid Michael Merit...

Resolved

I bought a blue and white diamond ring from Gems TV and they say that they have a 30 day money back guarantee if you leave the tag on it. They also tell you to wear it and see if you like it. Well I wore it for a few days and sent it back before the 30 days with the tag still on it and I find a return and it is them sending it back to me because the tag i...

Resolved

I got a Vonage phone in 2/2008. I was not told that it would be a monthly trial period. I thought that if you signed up it was just like any other phone. Well I had lots of problems with the service. No one could ever hear me. The service was so choppy and I was trying to work from home. In May, I switched to my cable company for a phone. Vonage charged me...

Resolved

We bought a kids car costing $299.00. We also paid $39.99 for a year services. We had an issue with the car about 4 months ago. Toys R Us asked us to take the car to a 3rd party service provider. Though this provider was about 60 miles from our location, we went and dropped it. The service location called after few weeks saying that they couldn't repair it...

Resolved

Contracted for Gutters for Less to remove downs puts and gutters. They came charged me 1/3 and only removed gutters. They left the downspouts as well as pieces of metal in the yard. That Saturday someone was injured when stepping on the metal. They refuse to call me back to work this out. They have not returned my calls or letter. They still have my money.

Resolved

My Husband bought a CompuCarve system which is a wood carving system for $2, 000.00. We got it home, set it up and it didn't work. I bought the extra warranty coverage. Sears told me they could send someone to fix it, but the soonest they could do this was 4 weeks away, but if I wanted to bring it into a Sears repair center it would be repaired immediately...

Resolved

Replied

Some - maybe all of wasauna's products do not meet UL or Asni standards. they will sell you the product tell you they will mail you out the certification you need they never send out the proper UL or ansi approval forms which is required by your local city plumbing inspector to accept. Basically they will say anything to sell these products that are made in...

Resolved

In the first month of having a new phone number, Zoom-i-Net hit me with 4 fraudulent charges for a long-distance service I did not order. In my mind, that they charged me 4 times in one month for what is described on my bill as a monthly service is clear evidence that these charges are fraudulent. I was able to reach them a couple of times, however. After...

Resolved

The worst place to buy anything from, I bought a couch and a chair, I have not yet received the chair and the couch arrived damaged. I had an appt to switched out the couch for a new one, and the salesperson called me on Sunday to say the chair had come in and he would add it to my delivery day. But what he did was cancel the whole thing and did not tell...

Resolved

This complaint concerns Ideal Image of West Hartford, CT. Provided below are the facts about the laser hair removal treatments received at Ideal Image in West Hartford, CT. Laser treatments began on January 26, 2006. I had just left my doctors office across the hall, saw the sign for Ideal Image and laser hair removal, walked in, and spoke with the...

Resolved

I called every other day to see if my order was ready. I was serviced on 05/12/08. I called the morning of 05/27/08 to see if my order was ready, then I was informed that the frame I wanted was out of stock, so I had to go back and select another frame. Mind you no one called to let me know the frame was not in stock. I was told the morning of 05/27/08 when...

Resolved

(Product Name: Brazilian Cherry wood flooring (SKU 372-250)and installation) Defects in wood floor purchased at Home Depot and installed by Home Depot. The Home Depot has failed to honor the terms of its warranty The Brazilian Cherry wood flooring (SKU 372-250)and installation (Invoice # 4608-313569)I purchased for $8, 016.81 has the following three...

Resolved

I must start by saying that the actual flight, including the attendants, for all four of the flights we took between May 24th and May 28th 2008 were great. It was the customer service/check-in, etc. that we dealt with mainly at the Atlanta airport. On May 24th our flight from Flint Bishop Airport was literally 5 minutes late, which prevented us from making...

Resolved

My husband and I recently bought a time share transfer from a relative, for a week's stay at the Marriott's Ocean Pointe on Singer Island in Palm Beach FL. This place was a disaster from the word go. Firstly, when I called the timeshare company to make the reservation, I could not understand the lady who barely spoke English so we ended up with a regular...

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