Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
May 07, 2008
9:55 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a couch on 2/10/08. At the time I placed the order they told me 6-8 weeks for delivery. I have been calling every week since the end of March and they never have any information for me. For the past few weeks I have been calling more often. They tell me that they will call me when it comes in-to stop calling them. First they said to expect around...
May 07, 2008
7:12 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Beware of Silicon Solar's exchange/return policy! This item was recommended to me by their sales rep, and it is the most underwhelming water pump I have ever seen in all my professional years. The pump is TINY and weak, the LED lights are dim and don't illuminate anything, and the fountain heads are of very poor quality. The solar panel doesn't come with...
May 07, 2008
7:10 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
6 months ago, eight of us living at Jadawel compound near Radwah police station, subscribed to Mobily high speed internet with Mobily 3.5G coverage with speeds of up to 7.2 Mbps according to the company advertisement and the sales people at the store. We have got an unreliable HSDPA/UMTS with maximum speed of 384 Kbps. true speed is 35K down and 23K up. We...
May 07, 2008
4:32 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In February of 06 my fiancé bought me an engagement ring from zales in Layton Utah, within having the ring for less that 2 weeks the diamonds began to fall out! I’ve had them replaced several times and had to eventually take the ring to my personal jeweller. When I took the ring in to have it cleaned for of all things MY WEDDING they told me that I would...
May 07, 2008
4:19 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Are you an hr block customer that got the emerald debit card this year? Well, guess what, so did many many others! Now your patiently waiting for your tax rebate to be direct deposited since your refund was, right? Wrong! Unless you paid your fees up front, you will get a paper check, and most people I know did not pay their fees up front because the fee...
May 07, 2008
4:07 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The store manager of Menards in Tinley Park. His name is john, , he is the worst customer service
I bought a fan and the fan was defective and it was installed on my ceiling in my house, , I went back to explain the problem, , , maybe we did some wrong, , , at the end it was defective, , , I was willing to buy another fan and have the service man install...
May 07, 2008
3:53 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Delta.com has a best fare guarantee where they claim they guarantee that they provide the best fare. If the customer finds a better fare for the exact same itinerary, the exact same fare class at a different website and submits a claim form before the midnight of the day that the ticket is purchased, they claim to refund the difference plus issue a $100...
May 07, 2008
3:38 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This letter is a compliant on the way my claim was handled by USPS. I have purchased insurance for an item that I sold on Amazon.com which was claimed to be lost (proof of insurance claim# 13071910000001015425 on 12/03/2007). I have brought the issue to Truth or Consequences, NM office and talked to John who helped to make a claim for it. I submitted all...
May 07, 2008
3:29 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I want to complain about the horrible customer service that the Manager Eric Beane is giving in the Us bank located in 540 Van Ness Avenue, an Francisco California 94102.
Today I went to make a transaction in this bank and I had to wait for a long time in the line even though the Manager (Eric Beane) was just sitting there, he didn't even wanted to...
May 07, 2008
3:24 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Avoid Artesian Spas at all costs.
I purchased a 2004 top of the line Piper Glenn. Its product is average to say the least.
Aside from a main control panel malfunctioning twice, a pump going out and all the plastic control knobs discolouring but the warranty is worthless and the company customer service department is deplorable and abusive to the...
May 07, 2008
3:14 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a bad feeling from the start about this company, but I ended up going to the 1st and 2nd interview just because I was desperate for a job. they make it seem like its a dream job- you get to have your own office, hire people, etc. and that we would be making tons of money (during training too).
So I go to the orientation and then the day after that-...
May 07, 2008
3:04 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
If GE Monogram put more effort in designing a quality product than marketing it as a quality product perhaps it would work correctly. I have had my GE Monogram Trivection Oven for 2 months and have used it all of twelve times before it failed completely. I am now on my third service call and the oven still does not work. The repairman cannot even access the...
May 07, 2008
2:31 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Phoenix hard parts employs nothing but liars. They will not refund your core. They have told me on the phone for the last 4 months that everything was fine on my core and I should receive my check any time now. They will only let you leave messages for Sheila, the accountant, or Frank, the owner and neither will ever return a phone call. Not to mention the...
May 07, 2008
2:28 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Financed Furniture bought at Haverty's through Citifinancial. However, they didn't mail a statement until the 1st bill was late so they charged a $39 late fee and finance charge, after we went to Haverty's and told them we haven't got a bill yet- they said don't worry- you will!! Yes- we did FINALLY- What a great deal- it was suppose to be no interest until...
May 07, 2008
2:09 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had options in altria 2 months before the spin-off of Philip Morris intl. I talked to one of their reps 2 weeks before the spin-off and he reassured me that I would have adjusted options to reflect the spin-off. The spin-off happened on a Friday night and opened Monday morning. When it opened Monday my options were up a good amount. I tried to sell them...
May 06, 2008
9:44 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Every time I have a problem with a phone from T-Mobile they want me to sign a 2 year contract extension for them to fix their problem. I bought a Motorola phone and software, but the phone is defective and the software does not interface with the phone as advertised. These people are interested in company service and they have left customer out of the mix...
May 06, 2008
9:40 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
ASC has had me fax paperwork 3 times for a short sale, and almost 2 months later, we still don't have any information. I can call every 15 minutes, and get a different answer every time.
Before this, I applied for a modification. One representative told me we made too much money, and the next time, a different representative told us we didn't make enough...
May 06, 2008
9:34 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I have bought a total of 3 computers from Dell, the first of which was completely defective. After several attempts of Dell trying to fix it with no success we then requested that dell replace the computer and they refused. I had to fight for months spending hours upon hours on hold or arguing with supervisors before they finally did exchange...
May 06, 2008
9:20 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The people at blue world pools have lost there minds. I have been trying since October of last year to get a rep. out here from there. Well today they call again and say that they are unable to make, that I will be receiving a packet in the mail. Like the other 2 times. So I call, The first lady in finance she was the rudest person, I did not even need to...
May 06, 2008
9:15 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My complaint is with your store employees at 901 n polk st ste 365, desoto, tx 75115, ph: 469-567-8400.
I rented a sofa from this location and I make weekly payments, however the store employees call me every saturday and tell me that the payment is due. One saturday I was out of town and as usual someone from their office called me and I was not...
May 06, 2008
8:37 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought Birch service because the salesman promised em that I could disconnect if I didn't like it. It turns out that the taxes were not included in the sales price as promised, so I fired 'em and went back to AT&T. They are trying to collect a $400 disconnection fee -- I guess this is styled to make me want their service again?
Be careful with these guy...
May 06, 2008
8:26 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This company is totally dishonest.
We purchased a birthday present for my son and they shipped a totally different item from we had ordered. The item they shipped wasn't even on their website and when I told them this they promptly stated that what they sent me was exactly what I had ordered. After numerous emails and lack of service, they called to...
May 06, 2008
8:21 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My new fridge, cost of $900.00 broke within 2 weeks, sears wanted to fix it in 4 days. I have 2 small children, and all my food went off. After speaking to the manager, they came and fixed it the next day. When I asked him about my food cost, he said he would get into trouble if they gave me a courtesy payment to re-buy food. What ever happened to good...
May 06, 2008
8:08 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have read in the past, before I came to work at Blue World Pools, about complaints against Blue World Pools. The texture of them and the way they were written I dismissed as just a disgruntled employee or a consumer that did not have a full understanding of everything. The amount of discovered complaints are about what I would have expected to see on a...
May 06, 2008
7:56 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I don't want to be in a 3 years automatic membership payments, but lady of America put me in that way without my sign and consent. That's no fair! They bring to me a # for Spanish client services, but nobody answers me. I need to cancel my membership, but I don't know how. They want my money for three years, and I'm not going to pay for that, I don't want...