The complaint has been investigated and resolved to the customer’s satisfaction.
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The complaint has been investigated and resolved to the customer’s satisfaction.
I went to the drive through at my local Mcdonalds - 3021 S. Val Vista, Gilbert, AZ 85296 and ordered a diet coke with ice. I drank the whole coke and when I opened the cup to dump the ice, there was a tiny baby bird inside. I complained to McDonalds headquarters and they did absolutely nothing. I didn't even receive a letter of apology. I will never go to...
The complaint has been investigated and resolved to the customer’s satisfaction.
We chose the Crystal Cathedral Preschool based upon excellent recommendations from friends and family. Our son had just turned 3 years old, never been exposed to playing with other children without parent supervision, and we thought that the Crystal Cathedral Preschool would be a great place to introduce him to not only social skills, but a little religion...
The complaint has been investigated and resolved to the customer’s satisfaction.
I travelled from US to India on Kuwait Airlines and my baggage was lost and it's been 13 days till now and I still do not know the status of my bag. I had to buy new clothes as the missing bag contains all my clothes. The unknown status of my baggage caused a lot of mental agony and ruined my total schedule as it had many important documents. I made several...
The complaint has been investigated and resolved to the customer’s satisfaction.
Micheal Goldstein threw us out of the branch and here is my angry letter to Darren Moon.
Dear Darren Moon:
I am Jean Henriquez and I have been am Enterprise customer for quite some time. I was very discouraged and disappointed by my last experience with Enterprise involving one of your employees by the name of Michael Goldstein.
I had made a reservation...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have received a statement from NCO Financial Systems, Inc stating that I owe Va. Dept of Taxation for tax year ending in 1990. I did not live or work in Va. during this time. I have never received any information on this at anytime prior to now. How did this come about?
The letter is very threatening and I am concerned they will ruin my credit. I gue...
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a home from Clayton Homes in Greensboro, NC in June of 2005. They did nothing but play cat and mouse with us and our home has never been finished to this day. I need a lawyer that will take them to court for what they have done to me and my wife.
Our "dream home" is now the "nightmare on blah blah road". I would like to turn the table and make...
The complaint has been investigated and resolved to the customer’s satisfaction.
As I went to check into my hotel, in which I had previously booked one week in advance with Expedia, the hotel never received my reservation from Expedia and they had no vacancies. In fact, no one within 20 miles had any vacancies! When trying to phone Expedia, we ended up with someone in another country who could barely speak English, and could not...
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a King size King Coil mattress from Art Van furniture in Michigan. Our salesperson told us Art Van owned the King Coil factory and if anything were to happen to the mattress it could be replaced. Soon after we started sleeping on the mattress, it started "caving" in. We called and Art Van sent out a guy with a measuring stick to assess the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered and paid for an engine on December 18, 2007 from remanufactured.com. I was told it would ship in 21-30 days. Almost half a year later, (todays date is May 28th 2008!), I have not recieved my engine. I rarely get return phone calls or return emails. When I do, I get excuses and inconsistent information and promises of near delivery. If ever I...
The complaint has been investigated and resolved to the customer’s satisfaction.
There is an erroneous NSF fee posted to my account. I called M&T Bank at 10am on Saturday 5/24/08. The girl who answered the phone told me the NSF fee was posted to a transaction at a mini-mart a week prior to my call. My account online showed it was posted to an ATM withdrawal 2 days prior to my call. She was confused, put me on hold, then came back on and...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was ON TIME (50 min early) for my original flight.
'I' took the initiative at JFK since I was 'just a number' to figure out what was going on. I was then directed to the 'Chaos' Machines. Very 'non-user' friendly. Spit out a ticket that said 'Ooops'. Very appropriate. Went to Jet blue rep, put me in a much slower line - wasted VALUABLE TIME... only one...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have already made a report, but when I read some of the newer ones, I had to respond. I sent a registered letter, return-receipt requested, telling them to communicate with me ONLY by mail. They continued to call me two to three times a DAY! I told them I was filing a report with the FCC, which I did. The rep I talked to said (incorrectly) that she wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
I see my search to find others who are having a problem with these people was not in vain - really didn't think it was only me.
Having already filed their suit with a putz law firm. They are leaving me little choice but to file bankruptcy. Really didn't want to do that, any thoughts on how to stop this would be appreciated and yes I have thought of physical violence. Probably not the best course.
The complaint has been investigated and resolved to the customer’s satisfaction.
Large megabank, umpqua, refuses to issue a bank atm only, NON Visa type debit card. Call to their customer no service people did get their suggestion to set a limit on the visa transaction to say $1 or so, to limit risk. I strongly object to the bank not giving me the consumer a choice here. According to many sources, the visa debit card present an...
The complaint has been investigated and resolved to the customer’s satisfaction.
1.On Feb2 08 at the Collins st store of RmWilliams we put in a pair of boots with perfect custom handmade tapered elegant heels to be re-soled(the heels were perfect and unworn). The heels were ADMIRED by the staff in the shop as they were put in. The staff was interested in how we got RM's to do this special heel on them... ($100 for resoling). Weeks later...
The complaint has been investigated and resolved to the customer’s satisfaction.
This post office have cause me so much headache. In the last month it lost three of my packages, two of them with tracking numbers which stated 'delivered' when I never got it and there is always someone here at home to receive packages. I tried to follow up on this and all the supervisor was telling me is they will investigate and call me for updates. They...
The complaint has been investigated and resolved to the customer’s satisfaction.
Convection & regular oven work the same. It doesn't matter what I'm cooking or what temperate & you pay extra for that! The porcelain is so thin it has chipped off at each point the grate touches or rubs. The pullout draw has 2 gauges in the porcelain from screws in the oven door above it. Poor insulation leaves outside frame pretty hot with normal bake...
The complaint has been investigated and resolved to the customer’s satisfaction.
MTBC was contracted to file claims on behalf of the provider who provided health care services on 8 February 2007, 15 February 2007, 22 February 2007, and 1 March 2007. The claims submitted to the HMO and the subsequent bills I received were for $435.
According to the contract between the provider and the HMO I never should have been billed since there wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
I just started going to the Metro Plaza ShopRite at Jersey City(07302) and I have to say the experience has been horrible.
Each time I use coupons the cashiers become so rude and have also had the manager showing faces or throwing remarks about it. Instead of politely mentioning if they won't accept a certain coupon they pass snide and sarcastic remarks a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am bringing to your attention my disappointment with BestBuy reseller as well as Toshiba Customer Services. They do not offer world class services.
I have tried to renew what they call a Best Buy Performance Service Plan but since my previous warranty expired 3 weeks ago they did not allow me to renew my plan. As for Toshiba, they never answer my...
The complaint has been investigated and resolved to the customer’s satisfaction.
I got many connection problem with AT&t DSL for the past 3 years, the internet connection sometimes suddenly off or just way to slow. After many times called their technical support, finally I gave up and decided to switch to another company. Their customer service very horrible and only following the script.
April 28 '08, called the AT&T billing...
The complaint has been investigated and resolved to the customer’s satisfaction.
I began my long distance phone service with ITALKBB on March 17, 2006. The service agreement was for 12 months, plus an additional 2 months free, for a total of 14 months. The total price of $308.99 which included the costs of equipment was paid on my credit card. On May 28, 2007, a charge for $299.14 appeared on my credit card from ITAKEBB. I never agreed...
The complaint has been investigated and resolved to the customer’s satisfaction.
I got a Hitachi DVD Cam (BX35A) for Christmas in 2006. I used it rarely-for vacations and special holidays, etc. The total hours of use is 3 hours-6 half-hour DVDs of video. I have taken very good care of it and treasured it as the fine piece of electronics that I supposed it was. The last time I tried to use it (after sitting in the cupboard for a few...
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed an order with this company on 5/11/08 for a weeping rose tree for my yard. I paid extra for 2 day express shipping and received a confirmation stating that the arrival date for this product would be 5/21/08, arrival date, not estimated arrival date! I called J&P on the evening of 5/21/08 when I hadn't received the order and was told that because...
