The complaint has been investigated and
resolved to the customer's satisfactionResolved Princess Cruises — waste of monies, bad cruise, staff rude
resolved to the customer's satisfaction
I went on a princess cruise Emerald princess it was terrible please don' t waste your money the service is terrible the dining room food is terrible they run out of food the staff is terrible the forget to celerbate your birthday and they have very nasty rude people on this ship and then they lie about things you said and never did and then they treat you like a crimmal when they believe the lies that there staff tells them. They ask you to get of the line in front of other passengers and go into a office all because there staff is untruthful . And listen to this there staff is allowed to touch you I'm talking about sexual the kitchen staff touched me on my shoulder and was so close to me his body was touching my back and when you complain thats all they say is we are so sorry and that they speak to them. This ship is so terrible it just does not feel like a criuse ship is supposed to be from the food to the staff and very little fun there activities person does not make it fun and very little for everyone there is nothing to do it is very boring you just have to found your way around the ship your self cause if you ask the staff how to get somewhere there famous words are I don't know...The staff not helpful at all. So many times at the buffet you sit down and there is servers in the dining room area and never once ask would you like something to drink very poor service please do not waste your monies be very careful of this criuse lines there are better out there believe me...