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Entertainment Cruise Productions Customer Service Phone, Email, Contacts

Entertainment Cruise Productions
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Entertainment Cruise Productions Reviews 7

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Entertainment Cruise Productions I just booked a trip for me and my partner on The Smooth Jazz Cruise 2020.2 with Entertainment Cruise Productions, LLC (ECP) for $6450.00

I just booked a trip for me and my partner on The Smooth Jazz Cruise 2020.2 with Entertainment Cruise Productions, LLC (ECP) for $6450.00. The cruise is with Celebrity Cruise Line and it's happening on March 14-21, 2020. But then, the United States State Department said that people should not go on cruises because of the coronavirus (Covid-19). Celebrity Cruise Line said that they will give people future travel vouchers if they cancel their trip. But when I tried to cancel my trip with ECP, they said they haven't decided what to do yet. They will only decide after the cruise ends on March 21. Celebrity Cruise Line said they will give people their money back, but ECP has to do it. I hope ECP will do the same thing as Celebrity Cruise Line and give us our money back before the cruise. It's a scary time to travel and we should listen to the State Department's advice. Johnny G.

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Entertainment Cruise Productions Complaints 6

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Entertainment Cruise Productions Booked a cruise with these guys for December 3-10, 2020 but they cancelled it and moved it to October

Booked a cruise with these guys for December 3-10, 2020 but they cancelled it and moved it to October . But we got a problem with the new date. They said we could get a refund but it's gonna take 4 payments (9/1, 11/1, 1/1 and 3/1) which is way too long, man. I already paid for the whole thing back in January 6 with my Royal Caribbean Visa card. It was $3495.00, yo.

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Entertainment Cruise Productions So, I was all set to go on a cruise with Entertainment Cruise Productions, LLC from 1/30 to 2/06

So, I was all set to go on a cruise with Entertainment Cruise Productions, LLC from 1/30 to 2/06. But then, they went and cancelled it on me! They rescheduled it for 1/31/2022 to 1/28/2022, which is a whole year later. And get this, their refund policy says that if they reschedule the cruise more than 10 days, you can get a refund. But when I asked for my money back, they said no way. I only paid for the original reservation #*** for the first cruise, and they won't give me a full refund. What a bummer!

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Entertainment Cruise Productions I was gonna go on a cruise with ECP Cruises but then the Corona virus happened and I didn't wanna risk it

I was gonna go on a cruise with ECP Cruises but then the Corona virus happened and I didn't wanna risk it. I tried to cancel but they said no way, no how. I even explained that I take care of my old mom and she could get sick but they didn't care. I couldn't even talk to nobody on the phone, it was a total nightmare. But at least the cruise line gave me back my money for the stuff I booked with them. ECP is being real stubborn, even with all this virus stuff going on.

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Is Entertainment Cruise Productions Legit?

Entertainment Cruise Productions earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Entertainment Cruise Productions to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Entertainment Cruise Productions is known for their high standards and safety. If you're thinking about dealing with Entertainment Cruise Productions, it's wise to check how they handle complaints.

Entertainment Cruise Productions has registered the domain name for ecpcruises.com for more than one year, which may indicate stability and longevity.

Ecpcruises.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ecpcruises.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Ecpcruises.com you are considering visiting, which is associated with Entertainment Cruise Productions, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

A trust mark has been identified for a ecpcruises.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

Entertainment Cruise Productions's website appears to be focused on art and entertainment. While this can be a great source for finding creative inspiration, it's important to verify the legitimacy of the site and its content before investing time or money. However, it's important to take the time to research the site and verify its legitimacy before making any purchases or investments.

According to our analysis, Entertainment Cruise Productions appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

However ComplaintsBoard has detected that:

  • While Entertainment Cruise Productions has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
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Entertainment Cruise Productions I paid 8000.00 for a cruise with Entertainment Cruise Productions, LLC for the Smooth Jazz cruise on 3/14

I paid 8000.00 for a cruise with Entertainment Cruise Productions, LLC for the Smooth Jazz cruise on 3/14. But the day before the cruise, all cruises were banned. I asked for a full refund before the departure because my immune system was weak and two of my doctors advised me not to travel. I tried to get insurance, but it didn't cover Corvid 19. The trip was canceled, but ECP refused to give me a full refund. They said they would pay me back in 4 payments, with the last payment in December . I have no income, and my 3 stores are closed. I can't wait until the end of the year to get a full refund. *** wants me to take 75% of the money if I want a full refund, so he can make a 25% profit. He's holding onto my money for personal gain and greed. I asked for a full refund right away, but he's refusing and trying to make me sign an agreement to get the refund in 4 payments, with the last payment in 12/20. I paid 8000.00, and I want my money back immediately. It's not fair for him to demand those terms when he collected all the money, and the cruise was canceled.

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Entertainment Cruise Productions I was supposed to go on a cruise with Entertainment Cruise Productions, LLC on March 14th

I was supposed to go on a cruise with Entertainment Cruise Productions, LLC on March 14th. I bought the drink package for $184.80 on March 10th and the internet package for $116.00 on March 12th. But then the COVID-19 happened and the cruise got cancelled on March 14th. They said they would give me a full refund for everything I bought. But I still haven't gotten my money back on my card. I told them on March 23rd, but they didn't call me back like they said they would. I called them on April 2nd and they said they processed my refund and it would be on my card in 5-7 business days. But it wasn't. I called again on April 10th and they said they would credit $300.80 to my card that day. But they didn't. I called back on April 15th and talked to someone named ***. He said they were still processing my refund and he would email me in 24-48 hours. But he never did. They keep giving me excuses and I just want my money back on my card.

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Entertainment Cruise Productions We went on the 2020 80's Cruise from Entertainment Cruise Productions, LLC, which was supposed to have Bret Micheals, Loverboy, The B-52's, Dire

We went on the 2020 80's Cruise from Entertainment Cruise Productions, LLC, which was supposed to have Bret Micheals, Loverboy, The B-52's, Dire Straits Legacy, and Midnight Star as headliners. We were excited to celebrate our 25th anniversary with Bret Micheals. But, when we got on the ship, all the bands canceled, including Bret Micheals. We paid a lot of money to see these groups, and we were disappointed. ECP promised to make it right and said they would announce how they would compensate us by the end of March. They brought in some other bands to fill in the gaps, like Kool and the Gang, Taylor Dane, and the Whalers, but they were not the same caliber as the headliners we paid for. We received an email from ECP offering a $200 coupon for the 2021 80's cruise, but we noticed that they had raised the price by $200, so it was not really a compensation. We booked the cruise based on their advertisement, and we would have chosen a different vacation if we knew the headliners would cancel.

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About Entertainment Cruise Productions

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Entertainment Cruise Productions (ECP) is a leading provider of music-themed cruises, offering a unique and unforgettable experience for music lovers around the world. With a focus on jazz, soul, and rock music, ECP has been organizing cruises for over 20 years, bringing together some of the biggest names in the industry for an unparalleled entertainment experience.

ECP's cruises are designed to provide guests with an immersive experience, featuring live performances, meet-and-greets, and Q&A sessions with the artists. Guests can enjoy world-class dining, luxurious accommodations, and a range of activities and amenities while sailing to some of the most beautiful destinations in the world.

ECP's commitment to quality and excellence is evident in every aspect of their cruises, from the selection of artists to the onboard entertainment and activities. The company works closely with artists and their management teams to ensure that each cruise features a diverse lineup of performers, representing a range of styles and genres.

In addition to their music-themed cruises, ECP also offers a range of specialty cruises, including culinary cruises, wine cruises, and wellness cruises. These cruises provide guests with a unique opportunity to explore their passions and interests while enjoying all the amenities and activities of a luxury cruise.

Overall, Entertainment Cruise Productions is a leader in the cruise industry, offering a unique and unforgettable experience for music lovers and enthusiasts of all kinds. With a commitment to quality, excellence, and customer satisfaction, ECP is sure to continue providing exceptional cruises for years to come.

Overview of Entertainment Cruise Productions complaint handling

Entertainment Cruise Productions reviews first appeared on Complaints Board on Jun 8, 2023. The latest review I just booked a trip for me and my partner on The Smooth Jazz Cruise 2020.2 with Entertainment Cruise Productions, LLC (ECP) for $6450.00 was posted on Jun 18, 2023. Entertainment Cruise Productions has an average consumer rating of 1 stars from 7 reviews. Entertainment Cruise Productions has resolved 0 complaints.
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  1. Entertainment Cruise Productions Contacts

  2. Entertainment Cruise Productions phone numbers
    +1 (844) 384-8080
    +1 (844) 384-8080
    Click up if you have successfully reached Entertainment Cruise Productions by calling +1 (844) 384-8080 phone number 0 0 users reported that they have successfully reached Entertainment Cruise Productions by calling +1 (844) 384-8080 phone number Click down if you have unsuccessfully reached Entertainment Cruise Productions by calling +1 (844) 384-8080 phone number 0 0 users reported that they have UNsuccessfully reached Entertainment Cruise Productions by calling +1 (844) 384-8080 phone number
    +1 (888) 852-9987
    +1 (888) 852-9987
    Click up if you have successfully reached Entertainment Cruise Productions by calling +1 (888) 852-9987 phone number 0 0 users reported that they have successfully reached Entertainment Cruise Productions by calling +1 (888) 852-9987 phone number Click down if you have unsuccessfully reached Entertainment Cruise Productions by calling +1 (888) 852-9987 phone number 0 0 users reported that they have UNsuccessfully reached Entertainment Cruise Productions by calling +1 (888) 852-9987 phone number
    Music Director
  3. Entertainment Cruise Productions emails
  4. Entertainment Cruise Productions address
    165 N Meramec Ave Ste 325, Clayton, Missouri, 63105-3798, United States
  5. Entertainment Cruise Productions social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Entertainment Cruise Productions Category
Entertainment Cruise Productions is ranked 27 among 27 companies in the Cruises and Charters category

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