Pottery Barn / Williams-Sonoma — delivery and customer service
I ordered a leather chair and couch and was told upon ordering the chair would be delivered by December 15 and the couch may be first week in February. We were expecting company and counted on the chair being delivered, even removed our old chair and never received the chair. I called and spent hours on the phone and was transferred and transferred and disconnected several time to get nothing resolved. I need to know where the chair is and why I've been charged and never received the chair.
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