CB Fast Food Chains Popeyes Complaints #482-501

Popeyes review: Ordered at the wrong location.

TerryPipp of Cloverdale, US

Aug 16, 2022 8:01 pm UTC

On July 27, 2022 I placed an order for chicked then noticed it was the wrong location [#10496 Rohnert Park CA at about 1:30 PM] for $16.36. I immediately call that location and was told they could not cancel the order. I also checked the app and could not find a way to cancel. I sent an email from the app and the responase was a canned response and did not mention a refund.

I then ordered from the Popeyes near me [#3611 Vallejo CA] for $15.20 [same order at aboutg 1:52 PM] and picked it at 2 PM.

Popeyes could not tell me or have a way to cancel an order. [even for the wrong location 40 miles away].

I requested a refund for $16.36 and have not received any response.

But still going to Popeyes because they have great chicken.

Terry Pipp

[protected]

Desired outcome: Refund/credit/cupon for $16.36

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+1 (800) 767-3937

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+1 (731) 427-6970

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+1 (404) 459-4450

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+1 01902117336

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popeyescommunications@popeyes.com

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Popeyes address

400 Perimeter Center Terrace NE Suite 1000, Atlanta, Georgia, 30346, United States

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